Le Collectionist Arvostelua 

As a temporary home, Maison Dubreuil is exceptional and is literally surrounded by vineyards. The people who own the home and wine business and the team who operate the property exceed all service oriented, experiential and cultural expectations.
As vineyard owners and Grand Cru wine makers they invited us in to participate and observe every aspect of the harvest season.
The surrounding towns like Saint-Emilion are authentic pre Roman historic wonders but today present themselves as centers of modern food and wine excellence.
The team at Maison Dubreuil are redefining modern cuisine and hospitality in the heart of France’s most revered wine district. They anticipated our every need, were never intrusive but seemed to be present every time we needed them. They arranged endless “back stage pass” style experiences right across Bordeaux. Most importantly, they were friendly, warm, engaging and fun people.

Nous avons loué pour un séminaire la maison :
- On m'a assuré que la maison pouvait avoir des lits séparables, ce qui n'était finalement pas le cas après la signature
- Pendant la location, malgré la maison dans un emplacement incroyable au Pyla, rien ne fonctionnait (pas de hotte, pas d'éclairage extérieur)
- Un suivi par des stagiaires qui n'en ont rien à faire de vous
Pour 10000€ de location je pensais être mieux traité, ils n'en ont rien à faire. Fuyez au maximum

Margaux was very helpful in making sure the property Bastide des Collines had all the elements we were looking for.
The concierge service was professional in arranging grocery delivery and a chef for one evening.
We would use them again!

Well the house was beautiful and the staff great. We had a great time.

Very responsive, transparent, reliable. 5 star treatment. Great experience.

C’était super. Les propriétaires avaient nous bienvenus, la Villa était et merveilleux et l’endroit parfait pour visiter la région.

From our first landing at the Chateau to leaving, each and every person was helpful, kind, and warm.

Hello,

We had a great time in the Ibiza. The villa was super nice and had everything we wanted. The concierge team also made everything super easy for us. Claudia and Adriana were so helpful with everything we needed. Generally 10 out of 10 experience!
Thank you for helping us create unforgettable memories.

Une location à plusieurs dizaines de milliers d euros pied dans l eau qui tourne au cauchemar.. pas 10 chambres mais 9 dont une sans fenêtres … un pilonne électrique en plein milieu du jardin effacé par Photoshop (?), une construction gigantesque avoisinante, une Clim qui ne fonctionne qu à moitié , pas de wifi , des chambres vétustes … une catastrophe .. nous n avons pas pu rester … la villa n était pas du tout à la hauteur de nos attentes ..le collectionnist n a pas de solution pour vous reloger dans une autre villa / un remboursement … rien … a ce jour la villa a pourtant disparu du site … comme par hasard .. affaire à suivre

I needed an accommodation in Cannes to house a large number of guests, and found the perfect stay with Le Collectionist. They were easy to contact and communicate with; terms were clearly explained. I was set up with concierge right away, and they helped tailor the trip with suggestions on excursions, dining and other activities. The concierge team answered all of my questions without issue, met with me at the Villa, and made sure to check in on us during our stay. The Villa was beautiful! My only regret is not staying longer. I would use Le Collectionist again - highly recommend!

Wonderful house in truly walking distance from the center of Gordes.

The house was perfect, large and well appointed. The check in process with Veronique was seemless.

Reliable. They did what they promised.

From start to finish le Collectionist team were all amazing and made our holiday a real pleasure without any worries or difficulties.
I would definitely recommend them and will be using them again next year.

The location is good, but there were no shades. And the sunbeds were very poor (no mat, which is uncomfortable for people that seek to sunbathe most of the day).
The chef was overpriced.
Cleaning was good.
Heated pool and jacuzzi were a nice touch, but the house has no privacy as you can wal in to the lawn of the neighbours, and when in the jacuzzi everyone around your ouse can see you.

Very responsive. Proactive. Very happy with their service and platform.

A beautiful villa! Everything was just wonderful , and exactly as described. Professional team. We truly enjoyed our stay .

the place, the owners , the management
combination of ingredients balanced for the relax and happiness of their guests

In principle all went well. The ice making machine was not operational but later fixed. The cleaning lady was not given enough time to clean (2 hrs.) but this was later extended.

My partner rented Villa Leger, Sifnos in June for a romantic getaway to celebrate his birthday. It is indeed a beautiful villa but there were several issues which absolutely spoilt the whole week. It should be noted that the villa can be rented via the owners' website "The Wheatfield House" and is also with other agencies one of which calls it Villa Echo. Therein lies the problem and where Le Collectionist have cleverly covered their bases. Each website lists some or all of the facilities available at the villa. So when we arrived expecting a 5* villa experience with 5* facilities we were more than disappointed. Discrepancies with what was included on their website vs the others became woefully apparent:
- A cat which supposedly could "go on holiday" if guests wanted/had allergies transpired to be a non negotiable package deal as the cat helps keep snakes and vermin at bay and was there waiting. Our request for its temporary removal was not adhered to and Le Collectionist tried to deny that we had requested this. As my partner has other known pet hair allergies we had asked for this, to be on the safe side. Le C had promised something they couldn't deliver.
- A sophisticated sound system described on the owner's website as serving the sitting room and pool area only served the pool. Guests with Spotify could link to the TV but the owner admitted it was very complex and needed an app downloading. We were there during the worst winds (47km) which lasted most of the holiday, and unable to use the outside area for music & swimming and no way of playing romantic music for the birthday dinner.
- The appliances were very complicated to use and as the owners had informed us they would be passing by to drop off some items before leaving the island I asked how they worked and videoed the owner's wife struggling to switch on the hob too. Their "drop off" was actually an invasion of the privacy we had paid for. Apparently, they had spent the previous days prior to our arrival there so why the need to return?
- The oven was so complex with it's own timer system which prevented the door opening until cooking completed. I had to change the special dinner menu or risk not being able to check on items in the oven
- For 3 nights we were up and outside several times trying to secure furniture being thrown across balconies, identifying/securing banging shutters and doors, and preventing pool furniture/
mattresses being blown into the pool as we could well have been accused of breaking things
- The pool was described variously on the websites as heated or heatable but locally we were told it wasn't possible as it would take too long and be too expensive.
So, no heated pool, no sleep, no music, no original favourite menu for romantic dinner.

There is more:
- Dodgy electrics - electric front gate kept jamming, kitchen lights kept flashing off and on, and the master switch to turn off downstairs lights would plunge upstairs into darkness too
- No dim lighting possibilities - very bright lights everywhere - bedroom included, no candles
- Expensive coffee machine lay semi broken next to an inadequate Nespresso machine offered instead
- One of the bathroom sinks was blocked
- The master bedroom bed was situated on a raised stone floor area and on one side the clearance getting out of bed was dangerous. If you have long legs you would miss the ledge and fall to the "next level." In general, the villa has many steps, levels and staircases (without rails for the "design" look) and t is not really suitable for small children or older guests
- Should be noted that the 2 other guest rooms are in a separate outbuilding so any people with younger children might find this unsuitable

When I addressed some of the concerns to the owner he was dismissive and at times rude to me. Le Collectionist tried to get the local rep to rectify things (he was very helpful) but some were unable to be fixed or rectified and a few candles and a CD player was their answer to helping obtain the ambiance for the romantic birthday dinner.

When we took all this up with Le Collectionist, they considered our issues "inconveniences" (which, let's face it they were not). They had ruined the holiday. Again, a somewhat dismissive attitude from them and their idea of some gesture of goodwill or compensation was Euros 500 towards another (!) holiday with them! They offered us the opportunity to go to a French tourism tribunal type solution but, as they are a French company ruled by French law and we are English.... let's say probably not odds in our favour. Best just to ensure no-one else has a similar experience.

We have stayed in many luxury rentals also commanding a five figure weekly rental and never encountered anything like this. The experience was far from luxury and there are better rental companies and villas out there.