Brilliant service as always from Allan at Whetstone. We’re always behind on when we should have ordered stuff and he still sorts us for rapid deliveries every time. Life-saver.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
All the fencing panels where deliver on schedule, only a small amount of damage which can be addressed on site. Happy with the quality and service received.
An elderly customer of mine was treated exceptionally well when buying materials for a job I was doing for her. She came back all smiles which made the job go even better. Thanks to the staff at Whe... Näytä lisää
I am writing about the Edgware branch of Lawsons. Charlie there always remembers me and very quickly and easily locates my historical orders to check if I ordered any item in the past and tries to im... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Lawson and Son Timber Merchant was established in 1921 in North London, and now has 19 branches within London and the South of England, making us the largest independent Timber, Building Materials & Fencing merchants in London and the South East. We pride ourselves on supplying local builders and tradesmen as well as DIY enthusiasts with quality Building and Landscaping Materials, Timber, Fencing and Garden Buildings as well as offering a Specialist Loft Conversion division.
Family Values, Professional Service
Yrityksen kirjoittama

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Yhteystiedot
Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans , AL4 0PG, Yhdistynyt kuningaskunta
- 01727 226666
- online@lawsons.co.uk
- lawsons.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I’m a novice but the lads give me…
I’m a novice but the lads give me plenty of help to the job I was involved with
Cancelled my order but didn’t tell me
Place order on line for some log lap timber to repair garden building
Lawson took order and sent acknowledgment I then got a PayPal refund for order with no correspondence from Lawsons, cancelling Theo deer with out letting me know at all.
I phoned them and they confirmed it was cancelled and told me I’d have to sort it out elsewhere.
Very poor customer service. Will never use again

Vastaus yritykseltä Lawsons (Whetstone) Ltd
The lads in the yard directly helping…
The lads in the yard directly helping you to park when busy and getting your gear loaded and bosh into the sales office. Bosh, out the gate and in work for 0800. Bosh
Mark Holohan has been extremely helpful…
Mark Holohan has been extremely helpful in assisting me with placing my order. He was professional, friendly, patient, and made the whole process very easy. I really appreciate his help and excellent customer service. Highly recommended!
Wrongly delivered the wrong size…
Wrongly delivered the wrong size decking but rectified the order very swiftly
Unfortunately you do not stock the MDF…
Unfortunately you do not stock the MDF panelling that I required, the staff were very helpful as always
Excellent Service
Great all round service from ordering…
Great all round service from ordering office though to delivery.
So booked a delivery for timber decking…
So booked a delivery for timber decking for 11 th August, spoke to office a number of times on the day and was told it's coming after lunch, then before 5 then arrived at 6:10pm, well I wasn't impressed. Except for the delivery driver MARK what an absolute star. I've met him afew times now on different jobs. And he goes out his way to help me. Honestly a true gentleman and is happy to help. Due to the access to property on a steep hill. MARK was happy to help me as I've sent my labourer home earlier in the day. Well thank you Mark I appreciate your help
Late delivery and poor wuality
Placed order online for agreed delivery on Tuesday
Had no confirmation of delivery so called to confirm
Was told part of order not available and earliest delivery now on the Friday. Friday delivery arrived but now short of another 10 items on back order with no confirmed delivery date
On inspection found part of order damaged, called the office to complain and after investigation now told that the remainder of order will be delivered next Friday. 10 days late. Not a professional service and impacts project timelines considerably

Vastaus yritykseltä Lawsons (Whetstone) Ltd
Always have what you want …
Always have what you want and always a painless experience.
Great friendly professional service
Great friendly professional service. The team know the account and help with any questions or requirements.
Fast and friendly service always.
Always very helpful when any questions…
Always very helpful when any questions need answering and prices are always competitive if not better than anywhere else local
Had everything I needed .
Had everything I needed .. well priced, friendly service and staff that understand the products
Great website
Great website, easy ordering, great prices for sleeper timber and they deliver. How good is that.
My mistake I was expecting an email with a delivery date or maybe even a time slot.
I’d just got back from a 3 day job away. There is nobody here, it’s August and quite popular with 2 weeks away.
Luckily I was here. I asked the driver what would you do if the gates are closed. He said it’s kerbside delivery so he’d leave 12 sleepers on the public footpath. That could have been for 2 weeks.
I’d rate the company 5/5 if I’d received notification of delivery date. That way if nobody is going to be here we could reschedule at your convenience or arrange for 2 to be here to move the delivery from the public footpath
I’d use again but would need a delivery date for a customers projects so it could be moved off a footpath

Vastaus yritykseltä Lawsons (Whetstone) Ltd
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