¡Excelente atención! Fueron muy amables, atentos y comprensivos desde el primer momento. Agradezco mucho su disposición para ayudarme y la facilidad con la que resolvieron todo. ¡Muchas gracias!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
SCAM! You'll pay for a luxury service, basically you pay DOUBLE what you would pay on a normal site, for flowers that are NOTHING similar to the image in the photo, apart from the inconvenience they m... Näytä lisää
Yritys on vastannut
Las flores llegaron bien. La verdad que no ha sido fácil hacer la transacción desde el exterior (no me refiero a vuestro servicio) ya que el enviar flores a domicilio es un reto en Argentina!! (W... Näytä lisää
Yritys on vastannut
El realizar una compra y entrega de pedido a otro país fue muy rápido y eficiente y sin complicaciones, y fueron muy amables en confirmar la entrega.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
Yhteystiedot
3,6
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603 arvostelua
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On vastannut 98 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä LatinFlores.com
Hi Nadine Thys,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hola Ana Henriquez,
Muchas gracias por tu reseña. Nos alegra saber que tu experiencia con LatinFlores fue positiva.
Cada pedido es único para nosotros: trabajamos con dedicación para que las flores lleguen frescas, a tiempo y con el cuidado que un gesto tan especial merece. Saber que lo conseguimos contigo nos motiva a seguir mejorando cada día.
Será un placer enviar flores para ti cada vez que quieras sorprender o celebrar un momento especial.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
The flowers provided were not the…
The flowers provided were not the flowers I ordered. The chocolates delivered with the flowers were not the chocolates I ordered. The flowers were delivered in an old supermarket plastic bag after 8pm in the evening (it looked disgusting for something so personal and important - we have pictures). The value paid (£80.00) was more than 4 times what the actual items delivered were worth and that is being generous!! The offer of free delivery for first time user of LatinFlores was NOT honoured when I made the purchase.
8. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hello Ray,
Thank you for taking the time to leave your review. We sincerely regret that the arrangement you received did not meet your expectations. Our commitment is to offer fresh, beautiful, and timely flowers, and we know how important it is that every detail matches the gesture. Therefore, when something doesn't go as expected, we seek to resolve it immediately so that the experience remains positive.
In this case, we kindly ask you to send us a photo of the arrangement and the chocolates you received, as we have no reports of non-conformity regarding the product recorded in our system.
We will always seek the best alternative, because the most important thing for us is that each shipment fulfills its purpose. We will continue working with the same dedication so that each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Terrible service the flowers were…
Terrible service the flowers were delivered days after they were promised
13. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hello Bob Bob,
Thank you for taking the time to leave your review. We sincerely regret that your order was not delivered on the selected date. Our commitment is to offer fresh, beautiful, and timely flowers, and we know how important it is that every detail is perfect. Therefore, when something doesn't go as expected, we strive to resolve it immediately to ensure a positive experience.
In your case, delivery was made the next business day with your consent, as we explained that the purchase was received outside of business hours. We appreciate your understanding and will take your comment into account to continue improving our service.
We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose. We will continue working with the same dedication to ensure each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Muy mal servicio
Muy mal servicio, las flores fueron entregadas un par de días después de lo previsto.
13. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hola David,
Gracias por tomarse el tiempo para dejar su reseña. Lamentamos sinceramente que su pedido no se haya entregado en la fecha seleccionada. Nuestro compromiso es ofrecer flores frescas, hermosas y puntuales, y sabemos lo importante que es que cada detalle acompañe el gesto. Por eso, cuando algo no sale como se espera, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, la entrega se realizó en el siguiente día hábil con su consentimiento, ya que le explicamos que la compra ingresó fuera del horario laboral. Agradecemos su comprensión y tomaremos en cuenta su comentario para seguir mejorando nuestro servicio.
Siempre buscaremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito. Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi Sm,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
El arreglo floral estaba bien pero ten…
El arreglo floral estaba bien pero ten la foto lo mostraban mas lindo , lo que deberían de mejorar es el servicio al cliente llame al numero de la pagina y no contestaban , luego deberían de mejorar el horarios ejemplo desde 10am a 2pm para poder sorprender a la persona y poner una excusa dentro de ese horario yo tuve que avisar a la persona porque tenia miedo que no estuviera realmente no se si volvería a comprar
12. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hola Verónica Pereyra,
Gracias por tu reseña. Lamentamos que tu llamada no haya sido atendida; esto se debió a que en ese momento nuestro equipo de Servicio al Cliente no se encontraba laborando.
Nuestro compromiso es entregar flores frescas, hermosas y puntuales, porque sabemos lo importante que es que cada detalle acompañe el gesto. Cuando algo no sale como esperabas, buscamos resolverlo de inmediato para que tu experiencia siga siendo positiva.
En tu caso, el pedido fue entregado correctamente en la fecha indicada. Tal como se menciona al momento de realizar la compra en nuestra página, no manejamos horarios específicos de entrega, aunque siempre existe la opción de agregar comentarios o sugerencias en el campo de observaciones para facilitar la coordinación.
Siempre buscaremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
The flowers and stuffed bunny arrived…
The flowers and stuffed bunny arrived on time and as beautiful as expected. Thank you!
12. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi Patito Cafe,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Sent six rose for my girlfriend to…
Sent six rose for my girlfriend to bogotá. Thanks.
3. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi Leslie,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
I was searching for a florists to…
I was searching for a florists to deliver in Rio and came across latinflores.com. Everything went great.
3. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi Charles,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
It was a fast delivery which I really…
It was a fast delivery which I really appreciate. The only thing that happened for whatever reason, since it was my first time using your service, I was supposed to get free delivery, but I didn't. It would be nice if I do use your service again, you could give me the courtesy. If you could, I would definitely use you again in two weeks.
8. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi William R. LaRocca,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Me encanto el servicio que me dieron
Me encanto el servicio que me dieron, dos envias a diferentes paises y la entrega estuvo muy bien.
8. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hola Keren Garcia,
Muchas gracias por tu reseña. Nos alegra saber que tu experiencia con LatinFlores fue positiva.
Cada pedido es único para nosotros: trabajamos con dedicación para que las flores lleguen frescas, a tiempo y con el cuidado que un gesto tan especial merece. Saber que lo conseguimos contigo nos motiva a seguir mejorando cada día.
Será un placer enviar flores para ti cada vez que quieras sorprender o celebrar un momento especial.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi דוד דוכובנה,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi Juan Torres,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Order one thing and get another (order nº 18430)
Every year I have a cake delivered for my son's birthday, as he lives alone in another country (Argentina). I've never had a problem. This year I had the unfortunate idea of trying LatinFlores for a change. To avoid any problems, I ordered it nine days in advance. I went to LatinFlores.com and ordered one of the few options on their menu: a brownie cake with walnuts, dulce de leche, and meringue – which my son loves. The day before delivery, however, at 8:50 PM, I received an email from them with the following message: "Dear Customer, We inform you that the Walnut Brownie with Dulce de Leche and Meringue is not available. Instead, a delicious strawberry pie with cream will be delivered. We appreciate your understanding." What do you mean? Nine days in advance. You order a cake of one kind and they deliver a pie of another. Do they push the leftovers on you? What if my son doesn't like strawberries? And they give you last-minute notice, without even having time to arrange something else? I really don't recommend this experience, much less this website, to anyone.
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Hello Marcelo Aragão,
Thank you for taking the time to leave your review. We sincerely regret that the product you received was not exactly as ordered. Our commitment is to deliver fresh, beautiful, and timely flowers, and we know how important it is that every detail matches the gesture. That's why, when something doesn't go as expected, we seek to resolve it immediately to ensure the experience remains positive.
In your case, the cake change was made with your authorization, without any pressure. We understand that the responsible department sent the email requesting the change the day before delivery, and we will take your comment into account to continue improving our service.
We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose. We will continue working with the same dedication to ensure each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Horrible
Horrible!
Wrong everything.
Wrong cake, dead flowers
2days late!
Wouldn’t recommend to anyone.
I’ll be giving you a horrible review, and my family also.
I deserve a refund for this disaster.
6. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hello Cristino Leite,
Thank you for your review. We regret that your order was not delivered on the requested date. Our commitment is to deliver fresh, beautiful, and timely flowers, because we know how important it is that every detail matches the gesture. That's why, when something doesn't go as expected, we seek to resolve it immediately so that the experience remains positive.
In your case, the delivery was made on the new date you authorized, and we included products of greater value than the one requested—the cake, chocolates, balloon, and floral arrangement. Additionally, a photograph of the delivered arrangement was sent, and at that time, no complaints were received regarding the quality of the flowers.
We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose.
We will continue working with the same dedication so that each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Amazing International Service
I have been using Latin Flowers for many years and they never disappoint me. Orders are always delivered on time. I use them to send flowers to my mom in Colombia and the arrangements are always beautiful!!! Thank you!
5. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi Claudia F Habibi,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Good and nice delivery
Service was perfect and person in charge of delivery very friendly .
6. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hi Mariano,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi Михайло Єсичко,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Arreglo distinto a lo esperado
Recibí una foto de quien lo recibió y le encantaron, sin embargo la verdad no se parecía, no tenía forma de corazón el arreglo y no usaron los colores de las rosas que aparecían en la imagen, considerando el costo del arreglo me habría gustado que eso estuviera bien
3. lokakuuta 2025
Vastaus yritykseltä LatinFlores.com
Hola Jose,
Gracias por tu reseña.
Lamentamos que el arreglo recibido no haya sido de tu agrado. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, y sabemos lo importante que es que cada detalle acompañe el gesto. Por eso, cuando algo no sale como esperas, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
Tomaremos en cuenta tu comentario para seguir mejorando, y te recomendamos que en futuras compras, si algo no cumple tus expectativas, nos contactes por nuestros canales de atención al cliente. Así podremos ayudarte de inmediato y encontrar la mejor solución posible.
Siempre buscaremos la alternativa adecuada, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
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