We've been customers of Lark Music for a few years now and very pleased with how easy it is to take cover, renew, make claims etc. Smooth and uncomplicated process and really takes the hassle out of i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Näytä lisää
Yritys on vastannut
Mine was a quick and stress free claim. Thank you so much. I read this review and had exactly the same experience! "Aaron who dealt with my claim was brilliant. He made it completely stress free, and... Näytä lisää
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lark Music
Yrityksen kirjoittama
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Yrityksen kirjoittama
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Yhteystiedot
One Creechurch Place, EC3A 5AF, London, Yhdistynyt kuningaskunta
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Erinomainen
475 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good and straight forward renewal…
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling over a claim. Website for seeing your policy works well and is well laid out.
14. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear that renewing your policy and making changes to your cover was straightforward. Whilst we're pleased you've never needed to make a claim, if the unexpected does happen, our dedicated claims team will be on hand to support you throughout the process. Thank you for your continued support.
Very Helpful!
Great communication and easy to deal with. Very helpful and resolved my issue over the phone
21. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We agree our dedicated musical customer service team are top performers!
Astonishing price for the perfect cover
13. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review. We're delighted to hear you found our cover and premium competitive.
Very helpful
Very helpful. Lauren was excellent and fast turnaround and claim settlement
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your review. We're delighted to hear that Lauren provided such excellent support and that your claim was settled quickly and efficiently.
Easy renewal and good premium
Easy renewal and good premium. I would recommend Lark Music
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your review and recommendation.
Easy renewal and very good premium
Easy renewal and very good premium. I would recommend Lark Music.
20. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review and recommendation.
Piano insurance, good value, great service.
I recently acquired my dream piano and then needed to find insurance. I contacted Lark Music by phone, and they helpfully went through the process. It was straightforward, good value and the staff couldn't have been more helpful. Great service. All done promptly. Thank you.
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your review. We're delighted to hear that insuring your dream piano was a straightforward experience and that our team was able to guide you through the process. Thank you for choosing Lark Music and enjoy music making on your new piano!
Getting insurance in niche category
I rang about getting insurance for musical instrument repair and renovation, cover for the instruments in my care at any one time, which is a bit of a niche product. Helen Bradley was very knowledgeable, talked me through some of the relevant issues, came up with the right policy that was flexible enough for my needs, sorted in a day too.
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your review. We're delighted to hear that Helen was able to help you find the right cover for you, and we'll be sure to pass on your kind words to her. It's great to know that Helen's knowledge and expertise helped make the process straightforward and that she could arrange a flexible solution tailored to your needs.
Exceptional service and terms
Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the company more and feel at ease. I find with many other companies the customer service don’t even pick up let alone show the effort and care that Sam did. Happily purchased from them. Response time was great, payment smooth, just so happy with the service. One of my favourite interactions with a business.
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your wonderful review. We're delighted to hear that Sam provided such great support throughout the process. We'll be sure to pass on your kind words to him. Providing a service that gives musicians confidence and peace of mind is exactly what we strive for, so it's fantastic to know we made such a positive impression. Thank you for choosing Lark Music and for taking the time to share your experience.
Vastaus yritykseltä Lark Music
Thank you for your kind review. We're pleased to hear you found our cover and premium competitive.
Fast, Professional and Went Beyond Expectations
Fast, professional service from this company and Lisa Lathwell whom I dealt with was efficient, responsive, polite and provided the best service I could have asked for. Could not recommend this firm highly enough.
16. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your wonderful review. We'll be sure to pass your kind words on to Lisa, who will be delighted to hear your feedback. Thank you for your recommendation and for taking the time to share your experience.
A helpful ‘real’ person
12. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're proud to have a dedicated team at the end of the phone, ready to support whenever our customers need us!
Easy to renew my policy.
Easy to renew my policy.
Easy to understand the terms and good level of cover for the price.
12. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear you found our cover clear and a reasonable price.
Competitive premium
Insurance recently renewed. Pleased to find premium very competitive. Payment software failed several time (including an attempt by direct telephone). Eventually paid by BACS after some rather confusing and clumsy emails.
19. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased that you were happy with the competitiveness of your renewal premium. We're sorry for the card payment issue you encountered when making your payment and appreciate your patience while our team helped you complete the renewal. We've since investigated the issue and have taken steps to resolve this with our IT team. Thank you for your feedback and for continuing to insure with Lark Music.
Insurance for an accordion
It offered a comprehensive range of insurance at reasonable costs.
I have not made a claim so cannot comment about this aspect
19. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear you found our cover competitive. Whilst we hope you never need to, its reassuring to know we are here should you ever need to make a claim.
Vastaus yritykseltä Lark Music
Thank you for choosing Lark Music. We're pleased to hear managing your policy was straightforward.
Lark were absolutely brilliant
Lark were absolutely brilliant in navigating and settling my claim for a repair on my violin.. professional, prompt and utterly brilliant… thank you
18. lokakuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review. This is exactly the claims experience we aim for, and we're glad we could support you with getting your violin repaired.
Aaron made the process of making a…
Aaron made the process of making a claim, stress-free and easy. He was reassuring, knowledgeable and efficient. Thank you very much for helping.
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear that Aaron made the claims process straightforward and stress-free. We'll be sure to pass on your kind words to Aaron who will be delighted to hear this.
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