Colin from Dryburgh Domestics, was excellent from start to finish. He gave us a call beforehand to arrange a suitable time and turned up exactly when he said he would. He was friendly, knowledgeable... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Engineer was polite. However we have since had an independent engineer out who took the plinth off and could see the ventilation was adequate. He also looked behind the fridge and saw more ventilation... Näytä lisää
Yritys on vastannut
My fridge is not working for 3 weeks was promised to get to get it fixed but still waiting was promised last week but didn’t turn up and didn’t even call me to tell me they wouldn’t come it would be e... Näytä lisää
Yritys on vastannut
Couldn't locate the parts I needed on line so emailed and received very helpful return email advising of part I needed. I ordered and part arrived within 10 days. I was not home when courier deliver... Näytä lisää
Yritys on vastannut
3,7
Keskitasoinen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Maintenance check for our Induction…
Maintenance check for our Induction Hob. Great Service by the technician.
15. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thank you for the positive review. All the best, Alexandra
Disapointed customer service and very slow sending out spare partsNeeded new top and bottom baskets for…
Needed new top and bottom baskets for my dishwasher as both baskets are very rusty. The plastic coating over the metal prongs has split in lots of places and really badly corroded, no images were available when looking to order replacements. Top door was on stock, bottom drawer has been out of stock for months. Took ages to arrive, each time I emailed them for an update no one bothered to email back.
15. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thank you for your feedback Julie. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra
The engineer Stephan was on time polite…
The engineer Stephan was on time polite and sorted the problem out. He even explained what the problem was
14. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Hi Lain. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
Vastaus yritykseltä Lamonaspares
Good afternoon, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
The delivery experience was very bad
The delivery experience was very bad. It was scheduled several times, once confirmed, I waited at home to receive the parts. But for two times, the delivery person skipped me and said he missed me (while I was kept waiting for hours). Eventually they left the parcel in a local shop (not the one near me) and when I picked it up I found the filter was damaged (bent). So I am very disappointed.
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Quick to fix a problem on my washing…
Quick to fix a problem on my washing machine.
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Hi Melanie, thank you for taking the time to write such a great review. Best wishes, Alexandra
The technician was on time and…
The technician was on time and explained and pointed out why the appliance failed to work.
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Good morning, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Damaged
Order the part required and it came damaged. Waited nearly 4 weeks for this to arrive in that condition , another one has been sent out, still to receive.
9. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Brilliant repair
Repair was organised really quickly. Engineer was professional polite and courteous.
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Hi Shirley. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
Thank you ,for getting me the glass…
Thank you ,for getting me the glass door for my cooker ,
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Good morning, thanks so much for leaving this 4* review! That is great news. Best wishes. Alexandra
Vastaus yritykseltä Lamonaspares
Hi Derek, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
I find your service very frustrating
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
The part I was looking for was easy to…
The part I was looking for was easy to find and easy to buy and get delivered to me
10. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Good morning Shawn, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Had the part I needed
Had the part I needed in stock, but the whole process of confirmation of order, communication and delivery was awkward to say the least. However, the part did arrive and did fit.
9. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
We appreciate your feedback Alan. We value your input and have forwarded your comments to the relevant team for further investigation. Thanks, Alexandra
Quick and hassle free.
8. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Hi. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
A difficult company to contact and…
A difficult company to contact and understanding their dialect when you do was difficult.
We had to wait over two months for them to obtain the defective part. When Neil the engineer attended he was a pleasant and professional person who completed the job.
He had experienced difficulty with google maps sending to the wrong location prior to attending.
7. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
We appreciate your positive feedback. It has been shared with the relevant department. Thank you, Alexandra
Disappointing!!
Disappointing!!!
While ordering we were told that we could opt into a next day delivery; this wasn't an option on check out. The parts took too long to arrive and are very expensive. Lamona sells you an oven with a very competitive price but then you have to spend another 30-40% of the value of the oven for a basic part that we all need; NOT GOOD ENOUGH
30. maaliskuuta 2026
Vastaus yritykseltä Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Vastaus yritykseltä Lamonaspares
Hi Mark. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
Fridge was replaced and fitted within a…
Fridge was replaced and fitted within a week
1. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Good morning, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Turned up with the wrong part so had to…
Turned up with the wrong part so had to wait another week for repair
1. huhtikuuta 2026
Vastaus yritykseltä Lamonaspares
Thank you for your feedback Stephen. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra
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