I’ve been a subscriber for over a year now and can’t recommend enough. Terribly delicious, fresh, diverse ingredients and menus, and fantastic service - the team’s nailed nutrition as we know it.

I bought a box of the nationwide meals i.e. meals that can be frozen to eat later. Some had leaked during packing/transport so opening them was very messy/awkward. I desperately wanted to love the food as looking for a convenient/healthy meal options but overall feel disappointed. I am not sure if I'm cooking them wrong but the meals were very watery after being heated up (kimchi fried rice and thai curry) which was unappetizing. I also cooked one meal in the oven to see if this would help with the watery-ness but it still came out the same and I was left with a very strong chemical odor - don't think the packaging liked being heated up. The salmon was the best of the bunch. They may work for someone else but just not for me.

Good wholesome fresh food

REVIEW EDITED updated from 3 STARS to 4 following discussion with Kurami about the delivery and action taken to streamline communication between the courier and the company in case of issues. Review text also updated as it is now clarified that the customer service issues were actually on the side of the courier (Quiver) and not Kurami.

Ordering:
The preview of the menus doesn't give a huge insight into the range of what you might receive, so I chose the 5 Day Breakfast, Lunch, Dinner and Snack Nourish Path meal plan in order to get the best idea possible of the offering.

You can give a preference of things to avoid in a note, but as you don't see the full menu, you cannot opt in or out of specific dishes. Choosing between the different meal paths is also difficult as they look identical from the sample menus, so this could be improved.
The website, as with the socials is highly curated, so it looks very sleek and high quality, but the cost is also minimal information. It would be useful if the dishes were at least labelled in the images to help identify them and give more insight as to the variety available.

The Food:
Overall, all the food was delicious, and every day was sufficiently different to not feel repetitive despite the key elements usually being similar: lots of grains and greens. I did find that it could be quite dry at times, but still tasty without resorting to additional sauces. For me the best meal by far was the Brazilian Moqueca, which was a generously portioned stew. I certainly did not feel hungry whilst on this meal path, and let's say that everything was very regular too.

Customer service:
Unfortunately my second delivery went astray and was delivered to the incorrect address. Customer service at the courier (Quiver) were able to advise of what had happened, but the recommendation on day 2 was that I go fetch it, which was surprising. Regardless, we retrieved the delivery, from where it had been delivered, to the next street over. It seemed unusual to be directed to eat food that had been out of the fridge for two days, and the icepack was completely warm, but the customer service did not provide any alternatives and the mis-delivery was not communicated to Kurami HQ. As most of the box was vegetarian, I did proceed with caution with most dishes, although the chicken was disposed of. There was a chocolate mouse, and yoghurt pot that were completely spoilt (split and runny). Kurami's FAQs make clear that they will not accept any responsibility for lost or damaged deliveries, so I did not follow up with them directly at the time. I have since emailed with them and they did indeed offer a discount code should I come back and subscribe.

Overall, it was a good experience. I would certainly have liked to continue with a subscription to see how engaging the menu remains over an extended period. Obviously it cannot be faulted for ease when it comes to mealtimes, as you will always have something filling and tasty within 5 minutes. One star has been deducted due to the issues with delivery.

Great company providing super healthy, gut friendly, food options. I'm gluten & dairy intolerant, and as a busy entrepreneur, it's very hard to eat/cook well. I've always eat out/order from Deliveroo, but can't find consistently delicious and healthy options on Deliveroo. Recently did a gut test through Zoe, and realised that my gut is not in its best shape and I really need to fix my health through a better diet.

I value the diversity & customisability of Kurami meals. Also some meals are really tasty, and honestly for the price, it's totally worth it. Will be ordering more frequently when back from holidays.

Delivery company did deliver a bit later than expected, which is ok for someone like me who does intermittent fasting and doesn't eat breakfast, but might be an issue for someone who does eat breakfast. Kurami support is great though, with really fast support, and I believe they are actively trying to fix the issue to ensure the delivery would be on time.

But nonetheless, it really is a unique service, and magical that it exists in this empire of ultra processed food. Wholeheartedly support Kurami! Please keep up the good work.

I'm still waiting on my refund and it's been over 30 days. In this financial climate I feel it's very poor that a company provide no product, give poor customer communication (in me having to prove I didn't receive the products and continuously ask for a refund).

As well as the above I'm now waiting on a refund that I was told could not be sped up and have to wait the full 30 days.

Please Kurami get this sorted and reply to my email I sent asking where my refund is.

I’m so happy with this service. The Nationwide trays are really helping me keep on track with my overall diet and nutrition and they taste waaaay better than so many of the other pre prepared options that are out there!

Generally disappointed. My subscription lasted for three weeks and during that time my food arrived spilled twice. The first time I was compensated, the second time they never replied to my email. The food is great on some days, but most days it is bland and absolutely not worth the price.

Forgets boxes and delivers late; once so far (in the first fortnight of the subscription) delivered only one of two boxes and then delivered a non-vegetarian box later when our orders were vegetarian; appalling customer service with zero accountability, including begging for subscription not to be cancelled and assuring a "genuinely positive experience" during the next delivery only for the next delivery to be late.

The food is also mediocre, on top of the above problems.

Food consistently delivered late - around or after midday. Completely defeats the purpose of a calorie controlled meal plan if you’re not able to have the food due to late delivery. Whilst the food isn’t bad, it’s not for you if you’re hoping to have your food delivered on time, early morning, and maintain a calorie controlled diet throughout the day. Would not recommend.

Food exceeded expectations and was thoroughly enjoyable. Very much looking forward to trying more of your dishes, Kurami!

I was excited to try this after all the positive reviews and media coverage. But I am sorry to say that the food is cheaply made and deeply unpleasant. Most of it consists of random collections of beans of various kinds which seem to have come out of cans, accompanied by drinks that are almost entirely water coloured by some tiny addition of extract. Just occasionally there is a dish which tastes OK, but even then you are reminded that you are essentially eating a microwave meal that you could get at Tesco, just for a much higher price. Nothing here makes you feel healthy, happy or well.

Delicious food, great service. Coming from LA I’ve struggled finding good df and gf food, this meal service is amazing.
Would be even better if they included more sauces to pour over the amazing dishes, but I’m already very pleased.

Incredibly healthy and filling food. It has changed my digestion altogether! The food always arrives on time and everything is specially and perfectly tailored to your needs. If you don’t enjoy a particular meal, they will replace it with something else etc. Very awesome!

I love Kurami so much and what they stand for. The quality of their meals is incredible. I love their tailored weekly meals and also love their freezable meals. So many nutritious healthy options with great quality food. I am so excited to order more.

I’m currently suffering from long covid, which makes shopping, cooking and cleaning hard - extremely exhausting. Kurami feels like the most amazing gift to myself - it is not only super convenient but absolutely delicious and SO nutritionally dense. It feels like deep healing for my body, and such a nice thing to be able to nourish it with. There’s no way I’d be able to eat such a diverse range of food if I was cooking for myself. I know it’s going to do great things for my microbiome. And it so totally yum!

Absolutely love Kurami, lovely fresh food with great variety. Really good customer service I recommend it to everyone that wants healthy, tasty food delivered.

Excellent service, delicious, satisfying and varied options and choices. Beautifully packaged and generous portions.