Koss Design Arvostelua 2 703

My first experience with this company was very successful - liked my purchase of a necklace and bracelet - will definitely get lots of wear from them both.

The bracelets were delivered quickly. They are very comfortable to wear and fit well. I love the colors. The dark and light blue translucent beads as well as the gold translucent beads shimmer and catch the eye. They set off the opaque beads beautifully. They are addictive! I wanted to try one and now have thirteen!

Beautiful and delicate, The bracelets are colorful, light and airy. Some of them I have matching earrings or necklace. They will go with a lot of items in my closet. Thank you.

I purchased my first pieces in January and fell in love with them. The Miyuki beads are beautiful. Unfortunately I did have a problem with one item. I sent a picture to support and they immediately sent a replacement. I highly recommend.

I had gotten a couple of sets already. Bought these as a gift. Love them.

The bracelets are beautiful, but the shipping time is poor. I suggest they take part of their extensive marketing budget and use it to improve shipping.

Beautiful jewelry at à very good price and exceptional customer service. What more is there ?

Such beautiful, original designs and colours. I've bought several combinations as presents, all of which have been a great success. I shall definitely be buying more.

Customer service and rapid replies in their communication are superb. The bracelets are very pretty and as shown on their website.

Très beau bracelet de qualité, original par sa fabrication et qui a beaucoup plût.
Beau cadeau rapport qualité prix parfait.

Excellent Customer Service! Love the products. Great quality.

No entiendo las valoraciones tan positivas que tienen.
Mi experiencia está siendo muy negativa.
Había hecho un primer pedido que llegó en una semana, como las pulseras eran pequeñas decidí regalarlas y hacer otro pedido con la talla más grande, de esto hace ya un mes, reclamo y me van contestando ...que lo averiguarán, que está en la aduana etc, en fin, un desastre,
Escribí la reseña ayer y justo hoy he recibido las pulseras por lo que retiro lo de la estafa.

The customer service and the quality of the products are great, I love the bracelets and the earrings i bought, I will definitely purchase again from Koss Design.

I love the combination of colors in the bracelets . Very nicely designed. The quality is superb and they are so light and really simply made . I like the clean design and how they blend with each other when wearing multiple bracelets. Thank you and I look forward to more jewelry from you .

Beautiful product and good customer service

Avoid this company. They sell you a "gift box" set of bracelets with no box - just a cheesy, fake-velvet pouch. Then when you need to exchange a product for a different size, you have to ship the products back to FRANCE at your OWN EXPENSE. The address they provide for returns is not a valid shipping address, and they do not help you with the customs process. In my case, UPS reached out to Koss for importer information and Koss ignored both UPS emails. Eventually, the product was returned to me by UPS because Koss couldn't be bothered to help. I'm still waiting for them to make it right.

Update: there is definitely no “gift box” included. I guess Koss is talking about the shipping box. Customs documentation was completed as provided on Koss’s return page. The information on that was inadequate in two ways: 1) the address provided is not a valid shipping address and so I had to dialog back and forth with support to confirm the correct address. 2) the page does not explain in any detail what needs to be on the customs documentation. Hiw many of us are experts at international shipping? Yes, I had to open a dispute with my credit card company to insure I got a refund. If Koss provides a prepaid shipping label and better return instructions I am happy to ahip the products back. This company has a nice product but needs to mature in its custom support and returns. Smart move to open a US return location. I recommend offering free shipping on exchanges too. Good luck.

Beautiful, original designs and well crafted pieces.

J’ai offert un collier et des bracelets de Koss Design en cadeau et cela a été un vrai succès. Les bijoux sont élégants, délicats et très agréables à porter au quotidien. Le rendu est vraiment magnifique, à la fois simple et raffiné.

C’est un cadeau qui fait beaucoup plaisir, surtout pour une personne senior, car le design est élégant sans être trop chargé. On sent qu’il y a une vraie attention portée au style et au confort.

Une très belle idée de cadeau, que je recommande sans hésiter.

Je réponds car votre retour fait rêver mais je vous ai envoyé plusieurs messages avec tous les renseignements demandés et je n'ai pas eu de réponse de votre part.
Le colis en numéro suivi a montré que ça avait été livré dans votre bal le 2 février.
Et encore vous laissez entendre que vous n'avez rien reçu.
J'achète très régulièrement sur internet mais c'est la 1ère fois que je rencontre une telle mauvaise foi.
Produis renvoyés mais pas remboursés, c'est rentable