Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought this gaming chair just before Christmas and it's amazing. Really comfortable, adjustable even for me, I'm 6'3 and weight around 220 pounds, still find it good. Get it with a discount for £99 w... Näytä lisää
Ordered the Elin sit stand desk a few weeks back and I’m really impressed with it. It took a couple of weeks to arrive but it’s a really good quality desk. Assembly was very easy, considering... Näytä lisää
I researched motorised Desks for quite sometime before settling on Koble for their design, sustainability and quality. The desk arrived today as planned with notice provided. Quality of the desk is... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
Yhteystiedot
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, Yhdistynyt kuningaskunta
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
4,6
Erinomainen
499 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great follow-up customer service
Following my initial review I was contacted by David from Koble and I was delighted to accept his offer of a £100 refund. There was no delay either with the refund made immediately. The desk was for my colleague and she loves it (quite frankly I have desk envy!).
7. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Aidan,
Many thanks for the feedback on our sale, and we are sorry you missed out on the discount. If you drop us a line at sales@kobledesigns.com we are happy to discuss this further with you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
It’s exactly what I was hoping for
It’s exactly what I was hoping for. It’s increasingly difficult to find good quality furniture and this is very well made.
6. huhtikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Thomas,
Many thanks for the feedback on your KOBLE product and I am glad to read that you are enjoying your new desk.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I contacted customer support
I contacted customer support as a lead was missing: they responded within 24 hours and sent me the required parts by signed for delivery within 2 days.I am so pleased with this and also the quality of the desk. I highly recommend this company to others.
27. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Nicki,
Many thanks for your feedback on our Customer Services and I glad we were able to get that issue resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
This desk is everything...
This desk is everything.... Money well spent and all the functions were fantastic. it fun smoothly but the speaker voice can be annoying .
I am very happy with my purchase. The delivery took just over a week to come and the delivery men where very helpful as they help me bring it upstairs
19. maaliskuuta 2022
Vastaus yritykseltä Koble Designs
Hi Tina,
Many thanks for the positive feedback on your KOBLE product. If you require the voice on your desk to be lowered in volume, we have a fix for that if required so please get in touch if you would like us to resolve that for you.
If there are any other queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Problem resolved professionally
I bought a great sit-stand desk but within a year it developed a fault. Kobel tried to troubleshoot the issue and when they couldn't delivered replacement parts which made it good as new.
I was really impressed by your customer service. They were both personal and professional whilst going beyond what I expected to get a great result.
I'm so glad to have my lovely desk fully working again .
16. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Ed,
I am sorry you had those issues but I am very glad we were able to get all of that fixed for you and that the desk is now working again.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love this table
I love this table! Finally, I can stand at a desk and work at home. Far more comfortable and much healthier for you.
Service was efficient and friendly.
4. maaliskuuta 2022
Vastaus yritykseltä Koble Designs
Hi Sharni,
I am pleased to read that you are enjoying your new KOBLE desk and for the positive feedback on the product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fast delivery of Replacement parts
Had some damage to the legs on a side table that was still in warranty. Quick email to Koble and David sent out the replacement parts that were received a couple of days later. Can't fault that kind of service.
3. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Jonathan,
I am glad we were able to get that resolved for you quickly and I hope you enjoy your new KOBLE side-table!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
On time and as described!
2. maaliskuuta 2022
Vastaus yritykseltä Koble Designs
Hi Tom,
I am pleased to read you are happy with your KOBLE product and the delivery.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Good little device ⭐⭐⭐
The Koble Mantle Bluetooth Speaker is such a good little device, which is fit for purpose with a warm, relaxing light feature and decent sound quality. As much as I love the device, the 3-star rating reflects the overall condition in which it was received. I suspect that the device was ex-display or used to some extent and had to be cleaned before use. This was, of course, disappointing - but the little device scrubbed up well in the end.
2. maaliskuuta 2022
Vastaus yritykseltä Koble Designs
Hi Katie,
I am sorry to read that your Mantle speaker arrived in poor condition. We do not sell display models so it shouldn’t have arrived in this condition. If the device has any cosmetic faults, we will happily exchange it for another unit as it should have arrived in perfect condition.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love it
Quick delivery, easy to put together. I love the glass top which is easy clean and looks very stylish and the in built Bluetooth speakers and chargers are fab! I love everything about it.
25. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Lynne,
Many thanks for your positive feedback on your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Arrived with several damages.
In terms of Koble communication it was very good - I have been kept informed all the way. The delivery was delayed by one day, but I was made aware. Didnt mind. The product arrived well packed. Unfortunately, I can not add photos to this review. The desk arrived damaged with scratches and usb (broken, the part just fallen out), usb c does not charge fast and wireless charging is useless (6h to charge a phone!). The on / off button is very sensitive - even placing something 5 cm away will turn it on. There is no collission alarm at all - continues to go down unevenly if blocked on one side. Overall, similar desk without usb / wireless charging would cost around £300 and that desk I would have recommended.
EDIT: Kobe has replaced the desk and is still working fine. The USB does charge slowly, but I am a bit surprised it is still working after 3 years.
25. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Szynszyla,
I am sorry to read that you have experienced these issues with your KOBLE desk. If you get in touch with us, we will be able to get those issues resolved for you ASAP.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Vastaus yritykseltä Koble Designs
Hi James,
I am pleased to read the positive feedback on your KOBLE product and our service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Love the product
Love the product: looks daunting to assemble but actually relatively easy. Recommend 2 people, I did it alone but was fairly heavy to turn over and move. Does everything I expected and so easy to use.
Took a star off as the delivery was 2 boxes of legs rather than a box of legs and a box of the table top. Resolved fairly quickly however.
25. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Stuart.
I am glad you are enjoying your new KOBLE product.I am sorry there was an issue with your delivery but I am glad we were able to resolve that for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Stylish Products, Truly Great Customer Service
I bought the Lucia Bluetooth speaker / lamp for my desk in my new home office and loved it. It looks great and worked well. I wasn’t sure if the light would give out enough glow to work at night with the main room light off but was pleasantly surprised as it’s pretty bright whilst still being a nice soft glow.
Unfortunately the speaker stopped working after a number of months. I contacted Koble who couldn’t have been more helpful. My emails were replied to within the hour by David who offered a solution right away.
Great products and great customer service. If only all companies were as easy to deal with!
21. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Eve,
Many thanks for the positive feedback on your Lucia light. I am glad we were able to resolve those issues with the speaker for you also!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great table great customer service
The first table didn’t quite work with charging point on top, but dealt with promptly, without any hassle, and excellent customer service. The replacement works well and looks great in our lounge.
14. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Claire,
I am happy to read that we were able to get those issued resolved for you and that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Game changer of a desk
Game changer of a desk! It's fabulous and looks really cool. Really easy to build. Feels sturdy and really good quality.
14. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Tamsin,
Many thanks for your positive feedback and I am pleased to read you are enjoying your new KOBLE desk.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love their products
I love their products. They are modern , stylish and really good quality. I own a smart table, table lamp and a Blok speaker. I loved the speaker so much I also ordered for my sister. Happy Customer.
11. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Gurinder,
Many thanks for your positive feedback and I am happy to read you have enjoyed your KOBLE products.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great Product
Just had this delivered last week and looks like a great product. Easy t set up, looks the part and has some great features.
11. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi Nilesh,
Many thanks for the positive feedback and we are gald you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
The wireless charging has already…
The wireless charging has already stopped working within a week of getting the delivery.
11. helmikuuta 2022
Vastaus yritykseltä Koble Designs
Hi S,
I am sorry to read you are having problems with your wireless charger. We will get this fixed for you if you contact us at cs@kobledeisgns.com we can begin the support process.
To help us assess what the problem may be, please record a video of your phone failing to charge and we will review it and get the situation resolved for you.
Regards
David (Customer Services)
Excellent Customer Support
Excellent Customer Support.
My bed had a couple of missing pieces but they sent me the replacements, no problem.
Thanks David!
7. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koble Designs
Hi Juan,
I am glad we were able to get those sent out to you!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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