Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Näytä lisää
Yritys on vastannut
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A premium cosmetics brand made for man
Yhteystiedot
Yhdysvallat
- klyrmen.com
4,2
Hyvä
288 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shade options
It would be good if there were one or two more shade options. But otherwise, the product is great!
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Jason! Thank you so much for the review and for the honest feedback!
We really appreciate your suggestion about adding more shade options, feedback like this genuinely helps us improve and better serve our customers. 👍
That said, we’re very happy to hear you’re enjoying the product overall and having a great experience with it.
Thanks again for your support, and feel free to reach out anytime if you ever have questions or need help with anything else!
Great product and excellent customer…
Great product and excellent customer service. The product really works well and is virtually undetectable.
One of my bottles had a defective pump, but customer service promptly sent out a replacement.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Rich, thank you so much for the kind review!
We’re really happy to hear the product has been working well for you. That’s exactly what we aim for.
And while we’re sorry one of the pumps was defective, we’re glad our customer support team was able to promptly help you.
Thanks again for your support and for taking the time to share your experience. Feel free to reach out anytime if you ever need help with anything else!
Uitstekende klantenservice
De lampenkap die ik besteld had bleek de verkeerde te zijn, maar de klantenservice was erg behulpzaam. Ze stuurden me een nieuwe lampenkap ter vervanging en reageerden snel!
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hoi, heel erg bedankt dat je de tijd hebt genomen om een recensie achter te laten!
Nogmaals sorry dat de originele tint niet de juiste match was, maar we zijn erg blij dat ons ondersteuningsteam je snel kon helpen dit voor je op te lossen. 👍
We stellen uw geduld en uw vriendelijke woorden over de klantenservice-ervaring zeer op prijs. U kunt altijd contact met ons opnemen als u ooit hulp nodig heeft met iets anders.
Love the shoes
Love the shoes. Very comfortable to wear. It’s nice being 3 inches taller.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
We truly appreciate you taking the time to share your experience. Feel free to reach out anytime if you ever have questions or need help with anything.
I've struggled with acne breakouts well…
I've struggled with acne breakouts well into my 30s, and it can take a long time for blemishes to fully disappear. Klyr's concealer for men is easy to apply and does an excellent job hiding them, which has given my confidence a boost in public. I've also noticed my acne getting more under control since using this product. Initially I accidentally ordered two different shades when I meant to order 2x fair. Rochelle from their customer support team sent a replacement immediately, responding to my request same day. It arrived within a couple weeks. Their skin tone matching guidelines were correct. Overall very pleased and I would buy from Klyr again.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Nathan! Thank you so much for taking the time to share such a thoughtful review.
I’ll also make sure Rochelle sees your kind words, she’ll really appreciate them. We’re glad we could quickly get the shade issue sorted!
Thanks again for your support and trust in us. We’re really happy to have you as part of the Klyr community, and feel free to reach out anytime if you ever need help with anything.
Klyr Men Concealer
Klyr Men Concealer. I am a 68-year-old male who uses this product daily. It looks absolutely natural; it blends in with my skintone, even out, and covers minor spots and wrinkles. I use a CPap machine at night, and this product completely covers the red marks made by wearing the mask all night. Thank you. Great product!
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hey Kim, thank you so much for sharing this review.
It really means a lot to hear how well the concealer has been working for you day to day.
Feedback like this is exactly why we do what we do. We’re truly grateful for your support and for taking the time to share your experience.
Feel free to reach out anytime if you ever have questions or need help with anything.
The Klyr product is nice and subtle.
The Klyr product is a nice, subtle concealing for my dark circles and dark spots. No one has clocked me yet for wearing any makeup. The delivery service was fast with great communication on progress.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Robbie, thanks a lot for taking the time to leave this review.
Really glad to hear the concealing cream has been giving you the subtle, natural look you were after. That “fresh and rested” effect without looking obvious is exactly what we aim for.
Also happy to hear the delivery updates and communication were smooth on your end.
We really appreciate your support, and feel free to reach out anytime if you ever have questions or need help with anything.
Great customer service
The team at Klyr do a great job of reaching out and following up on concerns in a timely and professional, friendly fashion.
I did have some concerns with the product when it first arrived and with the help of customer support my issue was resolved.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Jacob, thank you so much for taking the time to leave this review.
Really glad we were able to help get your concerns sorted out and turn things around for you 👍 We know first impressions matter, so it means a lot to hear that our support team was able to assist you in a timely and helpful way.
Thanks again for your patience and for giving us the chance to make things right. Feel free to reach out anytime if you ever have questions or need help with anything.
I know I probably sounded difficult to…
I know I probably sounded difficult to deal with. I was confused on the LIGHT shade. It doesn’t look the same shade as in your advertisement. I will soon see when it arrives. I thank you. Your call taker was very patient and understanding. She did good customer service .
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi William, thank you for this — and honestly, you didn’t come across as difficult at all. Shade matching can definitely be confusing, especially when trying to compare online photos to real life.
Really appreciate your patience through the process, and I’m glad our support team was able to help and make things a bit easier for you. 👍
We hope the light shade works out much better once it arrives. And if you ever have questions about application or blending, feel free to reach out anytime — we’re always happy to help.
I purchased the All-in-one bundle and…
I purchased the All-in-one bundle and couldn’t be more pleased. Finally quality products for men to improve skin, with subtle concealer and tan drops. Each product plays an important role in providing a look that is fresh and rested. In learning optimal use of each product I reached out to customer service. Joan provided prompt responses to my questions and was very helpful with her advice and suggestions. I have strongly recommended Kylr products to my friends and family. This is truly a 5 star company.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Wow! Thank you so much for this review.
Really great to hear that the All-in-One Bundle has been working well for you and that you’ve found a routine that gives you that fresh, rested look naturally. 👍
I’ll also make sure Joan sees your kind words. She genuinely cares about helping customers get the best results from the products, so I know she’ll really appreciate this.
And thank you as well for recommending us to your friends and family, that truly means a lot to us.
We’re really grateful for your support, and if you ever need anything at all, feel free to reach out anytime. 🙏
I have not received product yet!
I have not received product yet! I was told it was held up at customs. Unfortunately I cannot give the product or the company a positive review at this time. Maybe a cash back discount? But all I have been told is sorry for the delay!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hey Nathan, thanks for taking the time to share your experience, and I’m really sorry again about the delay.
I checked your tracking, and it does look like the package has now been delivered. Unfortunately, there was a customs inspection delay along the way, which was outside of our control, but I completely understand how frustrating that must have been, waiting on your order without clear movement.
We do hope you’ll give us a chance to turn this into a more positive experience for you. We’ll also be reaching out personally to see what we can do from our side. 👍
Thanks again for your patience, and feel free to reach out anytime if you have any questions or concerns with your order.
I do like the moisturizer cream
I do like the moisturizer cream. The makeup concealer is OK but I'm still working with it. First used to much. I find just a very small amount does work but it has to be uniform otherwise, if you look closely, it is viable.
A work in progress.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Tom! Thanks a lot for taking the time to leave such honest feedback, we really appreciate it.
You’re actually spot on: with the concealing cream, a little usually goes a long way, and finding the right amount/application can take a bit of trial and error at first. Glad to hear the moisturizer has been working well for you though. 👍
A lot of customers find that applying a very small amount and blending gradually gives the most natural finish, especially once the skin is fully moisturized first.
Thanks again for sharing your experience, and feel free to reach out anytime if you have any questions or need help. 🙏
As advertised
It does the job, it requires very little to get excellent coverage and the customer support was quick and responsive when I had a question. I'm happy with my purchase.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Matt, thanks a lot for taking the time to leave a review—really appreciate it.
Glad to hear you’re happy with the coverage and that our support team was able to help you quickly.
If you ever have any questions or need help, feel free to reach out anytime.
only four shades so didnt work for me
only four shades so didnt work for me, have repeatedly asked for a refund and no response from “Joan”.
if i dont get a reasponse i will be filing a complaint with our Consumer Protection agency.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Kevin, really sorry about the frustration here — we get why you’d feel that way.
Joan has already responded with the next steps on how to proceed with your refund. It may have landed in your spam/junk folder, so it’s worth checking there as well.
If you’re not seeing it or need any help moving things forward, just let us know—we're happy to get this sorted for you!
I got the concealer and bronzer
I got the concealer and bronzer; however, the pump on the concealer does not work. Good product but for the price I wish the pump was functional.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! Hey, thanks for your review — really appreciate you sharing this.
Sorry about the pump issue; that’s certainly frustrating. Let's try a few steps to resolve the issue.
The pump may not work at first due to the product inside being stuck on the sides of the bottle from transit; please try lightly tapping the bottle to help the product move down. If that doesn’t work, you can place the bottle halfway in warm water (don’t fully submerge it), then let it sit upright for a day or two so everything settles at the bottom. Then try the pump again—this usually fixes it.
If it’s still not working, just send over your details or reply with your order number and we’ll get it sorted for you.
Looking forward to getting this resolved for you!
This was the first male cosmetics I…
This was the first male cosmetics I have used. Since moving to Florida I have developed sun damage/marks.....Klyr concealer masked it amazingly well- very thankful.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi David, really appreciate you taking the time to share this.
Glad to hear it’s working well for you and helping with those marks.👍
If you ever have any questions or need help, feel free to reach out anytime.
It's very good
It's very good. Blends well with my skin tone. It covers most of the dark spots on my face. Looks natural.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi, Juan, thanks a lot for taking the time to leave a review—really appreciate it.
Glad to hear it blends well and looks natural on your skin. Let us know if you have questions or concerns; we're here to help!
Product works very well !!
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! Thanks for taking the time to leave a review—we really appreciate it. Glad to hear it’s working well for you. If you need further help or you have questions. Feel free to reach out to us at support@klyrmen.com, we're always here to help.
Half full with broken pump
I purchased their buy one get one special. The shade was too dark. They would only replace one and sent me a half full bottle with a broken pump. However klyr has now made it right and corrected the problem. I am very much satisfied with this resolution & their service. Despite the little bump in the road they we quick to solve the issues & handled it very professionally,
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Matthew, I'm really sorry to hear about your experience—I get why that’s frustrating.
Just to clarify, on the bottle, it can sometimes look half full because of how the product sits inside. Each bottle is filled with 15ml, but it can stick to the sides. If that happens, you can place the bottle halfway in warm water (don’t fully submerge it), then let it sit upright for a day or two so everything settles at the bottom.
As for the pump, this is normally resolved by once the products settle at the bottom; you can also try to lightly tap the bottle to help the product move down.
We’d really like to make this a better experience for you. We’ll be reaching out via email so we can sort this out properly. We hope you can give us another chance.
Update: Thank you so much for updating your review and for giving us the opportunity to make things right.
We truly appreciate your patience and understanding throughout the process. While we're sorry your experience didn't start off as smoothly as we'd hoped, we're really glad we were able to resolve it for you in the end.
Your support means a great deal to our small team, and we'll continue working hard to provide the best products and customer experience we can.
I love the coverage and ease of use.
I love the coverage and ease of use.
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Barry, we really appreciate you taking the time to leave a review. Glad to hear you’re enjoying the coverage and how easy it is to us.👍 If you need further help or you have questions. Feel free to reach out to us at support@klyrmen.com, we're always here to help.
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