Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Näytä lisää
Yritys on vastannut
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A premium cosmetics brand made for man
Yhteystiedot
Yhdysvallat
- klyrmen.com
4,2
Hyvä
288 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product!
21. elokuuta 2026
Oma-aloitteinen arvostelu
The product is great
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
21. elokuuta 2026
Oma-aloitteinen arvostelu
Good customer service but be aware of auto renewal
Update to below. Got a reply and it’s been sorted, so kudus to them, though I’d still check any order for auto renewal just in case, cause as if I didn’t notice i presume it would have went through. Will review item once received 👍
————————————————
Not happy with this auto renewal. Bought 1 item which I thought was a standalone sale, now an email says I’m ropped in to at least buying the same item again next month which I don’t want and can’t cancel.£45. Scam, and no one at customer service has the decency to reply to my email
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Grant, thank you for giving us the chance to make things right and for taking the time to update your review. We sincerely apologize again that we didn't get back to you sooner. As mentioned, your messages were routed to our spam folder, which is something we've occasionally seen with Outlook email addresses due to Microsoft's spam filtering. 🙏
We're really glad we were able to get everything sorted and truly appreciate you giving Klyr a second chance. We hope you enjoy your order when it arrives! 👍
If you need anything else along the way, please don't hesitate to reach out—we're always happy to help.
The service from Klyr is excellent
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Robert! Thank you so much for trusting Klyr and giving us a chance! We're genuinely happy to know the product has worked so well for you. This is exactly why we do what we do, and your support means a lot to our whole team. 😊
If you ever need anything, we're always here to help!
The concealer and tan drops work…
The concealer and tan drops work exactly as they say they will, and a little bit goes a long way. Great value for money.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! Thank you so much for the wonderful review! We're thrilled to know you're enjoying both products and getting great use out of them. Your support truly means a lot to our team! 😊
If you ever need anything, we're always here to help. 🙏
Buyer beware
Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos of the front door of my 200-unit apartment building and some random packages tossed on the floor of my unattended lobby. Essentially called me a liar. No help, no apology, no offer to replace or refund.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Joseph, we're truly sorry to hear about what happened with your delivery and, especially, how your experience with our customer service left you feeling. We completely understand how frustrating it must have been to anticipate your order only for it to be lost/stolen.
This is absolutely not the experience we want for our customers, and we're sorry that you felt your concerns weren't properly heard or addressed.
We'd really appreciate the opportunity to make this right. We'll be reaching out to you personally to look into what happened and work toward a resolution. 🙏
Thank you for bringing this to our attention. We sincerely hope you'll give us the chance to turn this experience around.
I was skeptical but really suprised
I was skeptical but really suprised. This stuff works well. Better than the brand i have been using.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Bradley, thank you so much for giving Klyr a chance! We're thrilled that we were able to exceed your expectations. Knowing you've found a new favorite means a lot to our team. 😊
We truly appreciate your support, and if you ever need anything, we're always here to help!
Applies very smoothly on skin
Applies very smoothly on skin and last all day without wearing off. Very nice product.
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Michael! Thank you so much for the kind review! We're thrilled to hear you’re loving the smooth application and long-lasting finish. We really appreciate your support! 😊
If you ever need anything, we're always here to help. 🙏
Vastaus yritykseltä Klyr Men
Hi, thank you so much for the lovely review! We're really happy to hear you had a great experience with Klyr. We truly appreciate your support and taking the time to share it with us! 😊
If you ever need anything, we're always here to help.
Fast and easy service from website to…
Fast and easy service from website to delivery, works well with dark circles and redness, just be careful, a little bit, not a lot, less than you think.
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi David, thank you so much for your kind review! We're really happy to hear that Klyr has been working well for you and that you had a smooth experience from ordering to delivery.
We truly appreciate your support and the helpful tip about using less—it's so true! 😊 If you ever need anything, we're always here to help.
Great product
Shipping is bit slow, but a great product. Hides all your spots and blends in really well. A little drop goes along way. Leaves the skin looking great.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Shane, Thank you for the great feedback! 😊 We’re so glad you’re enjoying the formula. It’s great to hear you’re happy with the natural finish and results.
We’re sorry the shipping was a little slower than expected. We take feedback like this seriously and will make sure we continue improving our service and delivery experience.
Thanks again for giving Klyr Men a try and for sharing your experience! If you ever need anything or have any questions, we’re always here to help.🙏
I suffer of rosacea on my nose and felt…
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and tried the concealing cream for men. The experience has been great!! It matches my skin color, it looks natural and I feel more confident now!
I highly recommend this product!
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Gerry! Thank you so much for sharing this! It means a lot to hear that Klyr has helped you feel more comfortable and confident. We’re especially glad you found a natural-looking match and a product that works well for you. 😊
We really appreciate your recommendation and are so happy to have you as part of the Klyr Men community! If you ever need anything or have any questions, we’re always here to help. 🙏
The ordering was easy
The ordering was easy. The products arrived soon. The shade for me is just a bit too green. It does goon very easily and blends really well.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi David! Thank you so much for sharing your experience! 😊 We’re really glad to hear you found ordering easy, your products arrived quickly, and the formula blends so effortlessly. We’re sorry the shade wasn’t quite the right match for you, but we truly appreciate you giving Klyr Men a try and sharing such helpful feedback. 💙
If you ever need help finding a better shade match or have any questions, please feel free to reach out — we’re always happy to help! We will be reaching out to you separately.
I used there shade recommendation that…
I used there shade recommendation that they gave me and it came out way to dark and orange even when I applied it correctly so when I went to simply get a shade swap not even a refund the support start arguing with me telling me I’m applying it wrong and when I told it I tried again and put it on right and same thing happened it just said same thing again to me that I was doing it wrong and now it has stopped responding to me horrible customer service and product left orange tint on me
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! We’re really sorry about your experience. We completely understand how frustrating it must have been to ask for a simple shade swap and feel like you weren’t being heard. We do offer shade swaps, and while we have tips that can sometimes help with application, we shouldn’t have kept suggesting you try again after you’d already explained that you had.
It’s also possible that one of the responses you received came from our automated support system, and we’re sorry that this added to the frustration. We’re taking this feedback seriously and will make sure we improve this experience.
We’d really appreciate the opportunity to make this right. If you could respond to our information request here on Trustpilot or reach back out to us, we’d be happy to help with the shade swap and get this resolved for you. We’re here to make this right.🙏
The Klyr concealer has worked so well…
The Klyr concealer has worked so well and so easily for me for the past year. It tones down the sporadic redness from the sun damage that I have experienced. Thanks for this product.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! Thank you so much for your continued support! 😊 We’re thrilled to hear that Klyr has become an easy part of your routine and has helped you feel more confident in your skin over the past year. It means a lot to know you’ve been enjoying the results for so long!
Thanks again for taking the time to share your experience. If you ever need anything or have any questions, we’re always here to help!
Fair colour not fit for fair skin
I got the lightest “fair” colour it’s very brown. Looked EXACTLY like makeup on my skin, I don’t know why everyone LIES on this must be paid. It looked just like I’d put makeup on, didn’t blend at all with my fair skin & to top it off u can’t buy one bottle but have to get minimum 2. I know why cause it’s a scam!! Really disgusted at all this false advertising will never trust again 👎
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Angela, we're really sorry to hear that the Fair shade didn't give you the natural finish you were hoping for. We completely understand how frustrating that can be.
We also want to reassure you that our reviews are not paid. Paying for reviews goes against Trustpilot's guidelines, and we genuinely value the honest feedback our customers share.
Just to clarify the ordering process, you can purchase a single bottle from our website. The two bottles are part of our Buy One Get One offer, which is automatically applied when the product is added to your cart. You can simply remove the additional bottle before checkout if you'd prefer one.
As for the shade, this is something we commonly hear from first-time customers, and it can often come down to how much product is being used or how it's applied rather than the shade itself. We recommend starting with an extremely small amount and applying it only where coverage is needed. Gently tap and blend it into the surrounding skin rather than using too much or spreading it over the entire face.
We also recommend applying your day cream first and allowing it to fully absorb before applying the Concealing Cream. When the skin is dry or too much product is used, it can make the shade appear more noticeable or even look different from how it should.
We'd really appreciate the opportunity to make this right and turn your experience into a more positive one. If you could share your order number with us, we'll try to reach out to you. We will also send you an information request through Trustpilot. You can also contact us anytime at support@klyrmen.com, and our team will be happy to assist you.
We'd genuinely appreciate if you can give us another chance to make this right for you.🙏
I was skeptical
I was skeptical before I bought but is is the Best concealer for men that I have used, not even noticeable when it is on. Great product.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Terry, thank you so much for giving Klyr a chance despite your initial hesitation! We're especially happy to hear that it exceeded your expectations and gave you the natural, undetectable finish you were looking for.
We really appreciate you taking the time to share your experience. It means a lot to our team, and we're thrilled to have you as a Klyr customer.
If you ever have any questions or need anything in the future, please don't hesitate to reach out—we're always here to help.
Delivery was fast and packed neatly.
Delivery was fast and packed neatly.
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi John, thank you for taking the time to leave us a review! We're so glad everything arrived quickly and in great condition.
We really appreciate your support and are happy to have you as part of the Klyr community. If you ever have any questions or need anything, please don't hesitate to reach out, we're always here to help.
My product took a lil bit longer than…
My product took a lil bit longer than expected and the company reached out and made what was an ok experience a great experience. They really do care about their customers.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Clinton, thank you so much for your thoughtful review! We're really glad our team had the opportunity to step in and turn things around for you.
We know delays can be frustrating, so we're especially happy that we were able to make the experience a positive one. We genuinely care about our customers, and your kind words mean a lot to our team.
We truly appreciate your patience, support, and giving us the opportunity to make things right. If you ever need anything, we're always here to help.
It Works!!!
It Works!!!
Covers the redness from Acne and lasts the whole day. Not like other alternate products this is actually good for your face and is not just a cover up.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Joe. Thank you so much for sharing this! We're genuinely thrilled to hear you've found something that works well for you and fits easily into your day.
It means a lot to know you're enjoying the product and feeling good about what you're putting on your skin. We really appreciate you giving Klyr a try and taking the time to share your experience.
If you ever have any questions or need anything, we're always here to help!
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