Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Näytä lisää
Yritys on vastannut
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A premium cosmetics brand made for man
Yhteystiedot
Yhdysvallat
- klyrmen.com
4,2
Hyvä
288 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good product slow service
Good product. Very slow shipping and not the best communication
9. heinäkuuta 2026
Vastaus yritykseltä Klyr Men
Hi Clinton, thank you for your feedback. We're glad to hear you liked the product, but we're sorry that the shipping time and communication didn't meet your expectations.
We'll be reaching out to you separately via email to learn more about your experience and see how we can make things right. We truly hope you'll give us the opportunity to make it up to you. 🙏
If you have any questions or need anything else, please don't hesitate to reach out. We're always here to help.
Great product with good communication…
Great product with good communication and efficient shipping. I really am liking how it helps the redness in my face.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Rob, thank you so much for taking the time to leave such a kind review! It means a lot to us to know everything went smoothly from start to finish and that you're seeing results you're happy with.
We're grateful you chose Klyr and truly appreciate your support. If you ever need anything or have any questions down the road, we're always here to help. ✨
Klyr conceals but use a tiny amount and blend carefully.
First ordered the "light" shade which proved too dark & was obviously different from my skin tone even after blending. Klyr willingly sent me, completely free, 1 bottle of the "fair" shade but told me I didn't need to return the two bottles of the "light", not even the unopened one. I guess it costs them more to process returned product.
The "fair" shade comes a bit closer to my skin tone under my eyes but must still be used EXTREMELY conservatively. The most miniscule dot must be used and "tapped" to blend vs. "smoothing". I have a brightly lit make-up mirror with one side providing 5× magnification and I find using this with as much natural light streaming in from outside, (vs. the bathroom light), provides the best lighting conditions for achieving a natural look.
In conclusion, the stuff is okay but, given how so very little goes a very long way, I can't see my ever needing to get another bottle. I give Klyr an A- for their customer service, (following the first version of this review, they graciously provided me with a partial refund which was neither requested nor expected but I am grateful, nonetheless), but their actual product gets a B-. It is okay but very similar to a concealer I got from the Lancome counter at Macy's that was, more or less, custom matched to my skin tone. The Klyr fair shade is maybe a bit more subtle but it is still, like the Lancome, a case of "a very little goes a very long way".
7. heinäkuuta 2026
Vastaus yritykseltä Klyr Men
Hi! Thank you for taking the time to share your detailed feedback. We truly appreciate your honest review and are glad to hear you had a positive experience with our customer service.
We're sorry the product and shipping didn't fully meet your expectations. Your feedback is incredibly valuable to us, and we've shared it with our team as we're always looking for ways to improve both our products and our customers' experience.
We've also reached out to you via email to see how we can make things right. 🙏
Thank you again for giving Klyr a try. If you have any further questions or need anything else, please don't hesitate to reach out—we're always here to help.
Vastaus yritykseltä Klyr Men
Hi Tony, we're really sorry to hear that the product didn't work out for you. That's certainly not the experience we want our customers to have.
We'd love the opportunity to make this right, and a member of our team will be reaching out to you via email shortly so we can learn more about what happened and see how we can help.
We hope you'll give us the chance to turn your experience around. If you have any questions or need further assistance, please don't hesitate to reach out—we're here to help.
Works as advertised
Works as advertised. Was a bit skeptical about the shade but it did blend to my skin tone
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Ray, thank you so much for taking the time to leave us a review!
We're so glad you gave us a chance, especially since you were a bit skeptical about the shade at first. It's great to hear that it blended well with your skin tone and worked as expected.
We truly appreciate your support and your feedback—it means a lot to our team. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
The product arrived on time.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi there! Thank you so much for taking the time to leave us a review!
We're delighted to hear everything arrived smoothly. We truly appreciate your support and are grateful you chose to give Klyr a try.
If you ever need anything or have any questions, we're always here to help.
Product does exactly as advertised
Product does exactly as advertised. A very small bit gently tapped covers wonderfully and looks totally natural. Wonderful around the eyes. Also I use under eye tightness which works great with this product
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Mark! Thank you so much for taking the time to leave us such a great review!
We're thrilled to hear Klyr has been working so well for you. It means a lot to know it's become a trusted part of your routine, and we're grateful you chose to give us a try.
Thanks again for your support. If you ever need anything or have any questions, we're always here to help.
Confidence
Klyr concealing cream is a nice product for men. At times I get red spots on my face. I use the concealing cream when I get any blemishes and it works wonders.
I am more confident with face to face contacts when I know my face looks clean, natural and without blemishes.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Marl, thank you so much for taking the time to leave us such a thoughtful review!
We're delighted to hear that Klyr has become a product you can rely on when you need it most. Knowing it's helped give you that extra confidence means a lot to our team and is exactly why we do what we do.
Thank you again for your support and for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
At my age you stop caring what people…
At my age you stop caring what people think, but the dark circles were making me look exhausted in every video call. Grandson showed me how to apply it properly (dab, don't rub). Simple to use, matte finish, no shine. Ordering a second one for travel.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Joshua, thank you so much for sharing your experience with us!
We love hearing stories like yours, and we're so glad Klyr has helped you feel more confident. It's great to know you've found an application technique that works well for you, and we're honored you've decided to come back for another order. 🙏
Thank you for your support and for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
my skin has never looked so good
my skin has never looked so good. i get compliments all the time
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Kirk, thank you so much for taking the time to leave us such a wonderful review!
Knowing that Klyr has become part of your routine and helped boost your confidence truly means the world to our team. We're so grateful you gave us a chance and appreciate your support.
Thanks again for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
The product looks like makeup but once…
The product looks like makeup but once you appy it, lightly, it looks natural.
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Dean, thank you so much for taking the time to leave us a review!
We're so glad you gave Klyr a chance and found what works best. That's exactly why we always recommend using a small amount, less really is more for the most natural finish.
Thanks again for your support. It means a lot to our small team, and if you ever need anything, we're always here to help.
Good Customer Service and Quick Resolution
I originally left a 1-star review because I thought I had been ignored after trying to contact customer support to cancel what I believed was an unexpected subscription. It turns out my emails had gone into their spam folder, so it was simply a communication issue.
I also want to clear up one thing: the subscription is not a scam. During checkout, the subscription option is automatically selected, and I didn't notice it when placing my order. If you're only looking to make a one-time purchase, just be sure to double-check your checkout options before completing your order.
Once Rochelle saw my review, she reached out promptly, explained what had happened, and canceled my subscription without any hassle. She was incredibly kind, understanding, and professional throughout the entire process, and I really appreciate how she handled everything.
UPDATE: I have now received my product and it works really well! The first time I tried it, I used too much and my face ended up looking orange 😂. I've learned that you really only need a little bit. Make sure to use a small amount, spread it out well, and apply it over a good moisturizer first. Then let it dry — I swear it blends much more naturally with your skin as it dries. A little goes a long way!
Overall, while the communication issue was frustrating, I really appreciate the excellent customer service from Rochelle and how quickly everything was resolved once we were able to connect. Now that I've received and tried the product myself, I'm happy to say that it works really well when applied properly.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Milan! Thank you for taking the time to share your experience, and we're truly sorry for the frustration this has caused.
We definitely didn't mean to ignore your emails. After checking our inbox, it turns out your messages were automatically routed to our spam folder, so we never saw them. Unfortunately, this can occasionally happen with Outlook and Hotmail addresses due to Microsoft's spam filtering, but that's still on us, and we sincerely apologize.
Regarding the subscription, we want to reassure you that we do not enroll customers without authorization. The subscription option can be enabled or disabled on the product page before checkout, and while it can be easy to miss, it does require selection.
Regardless, this is not the experience we want you to have with our brand. We wanted to make it up to you and make sure this gets sorted.
We'll be reaching out to you directly to get this resolved, and we truly hope you'll give us the opportunity to make things right. 🙏
Awesome product and awesome service
Quick, efficient and reliable delivery on both occasions I have ordered Klyr products. Good value for money. And just love the product; suffer from Rosacea across cheeks and nose and my Klyr product hides it beautifully without irritating it at all. Feel much better about being out in public.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Darren! Thank you so much for taking the time to leave us such a thoughtful review!
We're truly grateful you gave Klyr a chance. Knowing that our products have helped boost your confidence while being gentle on your skin means a great deal to our team, that's exactly why we do what we do.
Thank you again for your support. If you ever need anything or have any questions, we're always here to help.
I always turnto Klyrmen for all of my…
I always turnto Klyrmen for all of my formalwear needs. Their suits are so well-made and stylish.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Mo! Thank you so much for taking the time to leave us a review!
We're incredibly grateful for your continued support.
Thank you for being part of the Klyr community. If you ever need anything, we're always here to help.
The tan drops are surprisingly Effective…
The tan drops are surprisingly effective. They really work to make subtle but noticeable tanning that looks natural.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Frank! Thank you so much for taking the time to leave us a review!
We're thrilled to hear you're enjoying the Tan Drops. We put a lot of care into creating products that deliver natural-looking results, so feedback like yours means a lot to our team.
Thank you for your support and for choosing Klyr. If you ever need anything, we're always here to help.
Like the form it lathers nice and…
Like the form it lathers nice and rinses clean
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Anthony! Thank you so much for taking the time to leave us a review!
We're so glad you're enjoying the product. Hearing that it's fitting seamlessly into your routine is exactly what we hope for, and your support means a lot to our small team.
Thanks again for choosing Klyr. If you ever need anything, we're always here to help.
Great product and amazing customer…
Great product and amazing customer service! Highly recommended!
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Anish! Thank you so much for taking the time to leave us such a wonderful review!
We're incredibly grateful for your support. It means a lot to our team to know we've been able to deliver both a product and an experience you can feel good about.
Thank you for choosing Klyr and for recommending us. If you ever need anything, we're always here to help
I love the product
I love the product, it lives up to its expectations. I use it everyday.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi George! Thank you so much for your kind review and for giving Klyr a chance!
It means a lot to our team to know we've earned your trust and become part of your daily routine. 🙏
We truly appreciate your support, and if you ever need anything, we're always here to help.😊
I was skeptical because I figured this…
I was skeptical because I figured this was just women's concealer in different packaging. It's not. Way lighter, doesn't cake up, and it actually stays on through a full workday. I have rosacea flare ups and this is the first thing that hides them without making it obvious I'm hiding something.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi Joseph, thank you so much for taking the time to leave us a review!
We're so glad you gave Klyr a chance despite your initial skepticism. It means a lot to our small team to know we've earned your trust.
Thanks again for your support, and if you ever need anything, we're always here to help. 🙏
Very professional and great to deal…
Very professional and great to deal with. Great product and will definitely buy again.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Klyr Men
Hi! Thank you so much for taking the time to leave us a review!
We're incredibly grateful for your support. It means a lot to our team to know you've had a great experience with both our products and our customer service. Feedback like yours motivates us to keep going.
Thank you for choosing Klyr, and we look forward to serving you again in the future. If you ever need anything, we're always here to help.
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