Kiltane Retail Arvostelua 

103
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent customer service. I had a small issue with UPS customs and needed help, and the Kiltane team was extremely quick and helpful in resolving the situation. Thanks to their help, my order arrive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have built up quite a collection from Kiltane Cashmere over time, including a neck tie, pullover, and cardigan, and I honestly couldn’t be happier with the quality. Every piece feels luxurious a... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I ordered 3 sweaters and 2 T-shirts, all advertised as cashmere, about a month ago. I chose this brand because I expected high quality, especially considering the price—around £140 per piece. Unfor... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Having just been diagnosed with brain cancer, I wanted to treat myself to something that combined luxury, self care & comfort, and style. The shawl is the perfect example of all these qualities. My te... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Elektroniikka & Teknologia

Yrityksen kirjoittama

We are Kiltane - a renowned name in Scottish luxury fashion specialising in cashmere, wool and tweed garments and accessories. Founded in Edinburgh, we wove our way into the city’s fabric, becoming one of the leading cashmere merchants. Today, our garments are synonymous with timeless elegance and comfort, whether in the form of our classic tartan scarves or our timeless knitwear for men and women.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

103 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 46 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(103)

77 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I saw this product in an advertisement…

I saw this product in an advertisement and was immediately hooked! I ordered the cashmere scarf in oyster grey then and there and was impressed with speed of the delivery !
It is the most beautiful colour and soooo soft !!!
It’s gorgeous , bought as a gift for our daughter and she was thrilled, so a first class buy !!! Very pleased with everything about this purchase .

9. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor quality

The quality destroy my thoughts of cashmere and technique. It’s not worth of the price even if it’s on sale, not to mention the delivery fee to Europe

19. tammikuuta 2026
Oma-aloitteinen arvostelu
Kiltane Retail-logo

Vastaus yritykseltä Kiltane Retail

Thank you for your review. We're disappointed to hear that you were not satisfied with your experience. Your feedback has been shared with the relevant team so we can learn from it. If you would like us to look into this further, please contact customer services with more details so we can assist. Our email address is customercare@kiltane.com. Many thanks, Kiltane Customer Care

Saanut 4/5 tähteä

Kiltane .. A lovely discovery ⭐️

This was my first time shopping with Kiltane and I was a little apprehensive as I often have issues with clothes fittings due to my petite build and 5’2”height.
I’ve been wanting a Harris tweed jacket for a long time but never found one that I actually liked until I saw it on Kiltane.
Service was excellent… I was kept informed of my order and delivery at all times.
I found the size guide really helpful.
My jacket is beautiful, I love the quality of the fabric, the cut and the fitting apart from the sleeves which are too long … but I’m still keeping it.
I thought the sale price was reasonable but just disappointed at the extra cost for the alteration for the sleeves.
The reason for the 4* is only because the sleeves are nearly 3ins too long and now need to find a good tailor to adjust them.
I will definitely order again.
Bero

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Kiltane Retail-logo

Vastaus yritykseltä Kiltane Retail

Thank you for taking the time to share your feedback. We’re glad to hear that you are enjoying your product. Your Feedback have been passed on to the relevant team for consideration as we continue to make improvements. If you have any further questions or inquiries, please don’t hesitate to contact us at customercare@kiltane.com. Many thanks, Kiltane Customer Care

Saanut 4/5 tähteä

Great variety of woollens by Kiltane…

I was surprised to find Kiltane website, while looking for a cashmere jumper. I liked the times and they were on sale. Some errors occurred while ordering, that were dealt with quickly. Really like the jumper which is a soft Camel colour, polo neck jumper. The cashmere is good quality, and substantial - ie thick. Size 12 fits me well on the arm length, BUT it's just a bit too long, comes down to my hips. I'm short waisted, so I have to bunch it up a bit, which is a real shame.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Kiltane Retail-logo

Vastaus yritykseltä Kiltane Retail

Thank you for taking the time to share your feedback. We’re glad to hear that you are enjoying your product. Your feedback have been passed on to the relevant team for consideration as we continue to make improvements. If you have any further questions or inquiries, please don’t hesitate to contact us at customercare@kiltane.com. Many thanks, Kiltane Customer Care

Saanut 5/5 tähteä

Highly recommended

I don't normally bother with writing reviews for online shopping, but had to make an exception for Kiltane.
I found them via a Google search and after going through the popular high street brands websites looking for a scarf, but all the popular brands offered were cheap polyester rubbish. I then found Kiltane, which had an offer on at the time and they were 100% lambs wool. Selected a nice scarf, bought and didn't think anything of it. To my suprise, it was delivered next day, beautifully packaged and the scarf was excellent quality and more importantly nice and warm.
Highly recommended.

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Ms Ren

All the scarves are good. I understand the importance of environmental protection, but buying 14 scarves and only using two sheets of paper for protection makes them inconvenient to store. Also, online shopping doesn't allow purchasing smaller shopping bags similar to those in stores, forcing me to buy new bags to give as gifts.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Kiltane Retail-logo

Vastaus yritykseltä Kiltane Retail

Thank you for letting us know about your experience. We apologise for any inconvenience caused and understand your frustration. If you contact our customer service team with your order details, we will do our best to help resolve this for you. Our email address is customercare@kiltane.com. Many thanks, Kiltane Customer Care

Saanut 5/5 tähteä

Quality Cashmere Scarf

My first time purchasing from Kiltane. A speedy delivery and a well priced quality scarf. I will use the company again.

Thank you for a positive buying experience.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Great customer experience, have placed two orders, one for a waxed hat for dog walking which has been fantastic. My second order was for a personalised scarf. Unfortunately after a few wears the embroidery came loose and so I raised this not as a complaint but as a heads up incase it got worse.

The response was quick and was offered a replacement or a refund right away which I was not expecting. Loving the scarf I requested a new one which arrived today.

Communication was quick, polite and very personable. Could not be happier.

Thanks to Alice and the team for their help.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Belle qualité !

Livraison rapide et étole « wrap » de belle qualité.
Ma fille m’avait offert il y a quelques années la même étole aux couleurs un peu plus vive. Elle ne s’est pas déformée avec le temps, la laine est d’excellente qualité et elle tient chaud.
Voilà pourquoi je commande à nouveau celle en rose et ce malgré les taxes et les frais de livraison qui ont été de 48 € environ !!! 😉🥹😅 (j’habite en France)

31. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best online order experience ever !

I was in Edinburgh in Oct 2025. I purchased scarfs in Kiltane store there. In my opinion it was the best store of the many in that city. When I returned to the USA and Christmas was coming I regretted not having more for gifts. Last minute I looked at the website and could could not believe that they would ship to me from Scotland in just three days at great prices too. The absolute BEST company I have EVER dealt with by far. It was stress free ordering and had great tracking .Happy with entire experience. Merry Christmas to all Santa's helpers at Kiltane.

14. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not recommended

I paid 14€ for sending fees on 12/december, and did not receive the order yet. Not recommended for orders outside of UK.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Really bad experience

Really bad experience for buying those gifts for my friends and family!!!
Delayed and delayed shipping made me miss my mailing gift to overseas relatives . Hesitated to buy next time, also the packing were so ugly😒

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This was good

This was good - I'm aware Kiltane reviews have been mixed! The Tori coat is a perfect length for warmth and practicality and it is every bit as beautiful as I'd hoped. I particularly appreciated the detailed clothing measurements on the website which showed the seamlines and garment construction. I compared measurements with a jacket I already had and got the size right first time. Only slight reservation in that the sleeves are a little narrower than I would have liked for a winter-weight jumper underneath,

13. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

The delivery is terrible

The delivery is terrible. Firstly it is delivered three days later than expected. DHL throwed my parcel on the road and created a fake person to sign it. I can't imagine if I didn't rush downstairs and collect it in minutes.

8. joulukuuta 2025
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin