Kidultverse Arvostelua 188

Great products, competitive prices, their Manchester store is crammed packed with Gundam and Gundam related merchandise. Good social media updates when new stock is due or has been delivered. They also offer a loyalty scheme and they are always very helpful, knowledgeable and polite in the store.

Non-existent customer service...

Applied for a refund within the window and as per the Terms & Conditions - I wrote via email to the order confirmation, as well as the online form on their website. It has not been responded to as at the time of writing, and I am left with a product I do not want. Their phone system is supposedly being upgraded, and is conveniently offline and has been for many weeks.

In all fairness, they dispatched the item fairly quickly. However, do not expect any after care whatsoever. If the item is damaged in transit or pre-packing, good luck getting your money back!

Fast delivery! Great products

First order came a day early, was packaged super well, plus the figure and box were new and felt very good. 10/10. Will order again. Thank you.

Always happy with Kidultverse , the range of gunpla , prices , fast posting and always arrives safely

First time ordering after comparing prices with other popular online retailers. If you pick your items, right, you'll end up saving some dough. Delivery processing was fast, items arrived as described, and well packaged. Now listed among my top model kit retailers.

Quick dispatch, great stock and fair pricing. Always my first stop for gunpla.

Turned up quick and well packaged

Consistently good condition kits.
Good assistance even when I screwed up and we had to call up a neighboring shop for assitance

Order from kidultverse often and have never had a bad experience, good stock and good prices, delivery is well priced and quick and products are packaged well. No complaints whatsoever.

great prices for kits and pickup is good for me. It would be better if ready to pickup was actually 1-2 days though. It took around 4 days

Didn’t arrive for the 2 days shipping but product was in perfect condition

Fair price, quick delivery!

Ordered a birthday gift for a friend that was amazing value in comparison to other websites. Came quickly and it packaged well. Pleased with my first experience with this company.

As has been mentioned in other reviews the packaging could be improved, a lot of dead space I'm the box leaving product to move around in transit. That being said my order arrived in good condition and was dispatched promptly. Prices are competitive. I ordered a pair of gundams, one of which I was unable to find anywhere else including a number of physical shops I went to in Japan.

I don’t recommend this store. They only reply the customers…shipment delays, due to retailer delays…is it the consumer need to concern about ? this is customer’s fault ? and why no one answer the phone calls ? it seems abnormal for any kind of business. i have visited your shop and drop me number but you didn’t call back.

Amazing shop always a great service regardless of if I order online or head over to the store, if they haven't got it they will always endeavour to get it, and prices are the best around so glad it's only a 30min drive from home

Great communication and efficient service