Kendamil is doing amazing. Their customer service is ready and available to answer questions and concerns. I personally had a concern with 2 cans of Kendamil and they were quick to acknowledge, replac... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great customer service but the despatch time on orders is awful, they keep blaming the bank holiday weekend but that was over a week ago. It's been 5 days and still no despatch confirmation, Ive t... Näytä lisää
Yritys on vastannut
So much easier buying my baby milk online as it’s not always available in the shops. My baby has been absolutely fine on this milk and doesn’t suffer with colic or wind problems either.
Yritys on vastannut
I had an issue with a damaged delivery, as 2 bottles were leaking when the parcel arrived. I contacted Kendamil and their customer service was excellent. They replied promptly, were very helpful, and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.
Yhteystiedot
Mint Bridge Rd, LA9 6NL, Kendal, Yhdistynyt kuningaskunta
- +441539898555
- enquiries@kendalnutricare.com
- kendamil.com
4,6
Erinomainen
6 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The milk is worth the money every time…
The milk is worth the money every time and our baby loves it. The deliveries are quite sporadic lately but the brand is in high demand at the moment
10. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Dave, thank you for your review. Please note that your order was placed on Easter Monday. Our fulfillment centre was closed for Good Friday and Easter Monday hence the delay in your order being fulfilled.
We thank you for your patience and understanding and look forward to further supporting you in the future. 💙
Great customer service but…
Great customer service but the despatch time on orders is awful, they keep blaming the bank holiday weekend but that was over a week ago. It's been 5 days and still no despatch confirmation, Ive tried explaining to my 9 week old Granddaughter it's because of the bank holiday she just wants her food!
Thank you for your reply:
That's handy only 5 days until we can expect delivery so 11 days in total 🐌 ✉️
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
Hi Darren, We’re really sorry that your order is taking longer than expected to arrive.
Over the past week, we’ve experienced a much higher volume of orders than usual, which has created a backlog in our warehouse. The good news is that your order is still in progress and is now being prioritised. We expect it to arrive within the next 5 days.
We completely understand how frustrating delays can be, and as a family-run business, it’s especially important to us that we deliver the level of service you expect. We’re working hard to get everything back on track as quickly as possible.
Thank you for your patience and support, it genuinely means a lot to us.
My baby loves his kendamil organic milk…
My baby loves his kendamil organic milk to bits. As soon as he sees the box itself,there is a smile on his face. Best milk so far.
Kendamil staff/customer service are super friendly too. Thank you x
8. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Mrs Pentiah, thank you for leaving such a positive review for our
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙
Good product
Good product, ethical and high quality. Mu baby loves it, just wish it wasn't so expensive but that's true of all formula.
8. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Ruby, thank you for your review. Please note that Goat milk is available in smaller quantities than cow’s milk, and sourcing it at the required quality and scale for infant formula is more complex.
As a result, goat formula is generally more costly to produce, which is reflected in the retail price.
We do appreciate your feedback and understand that price is an important factor for families.
Very good experience
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
Thank you for your lovely review Mariana. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Zero gastric issues
My baby was having gastric issues with other formulas and one friend suggested the kendamil organic grass-fed formula and since I started giving kendamil, my baby is so peaceful and satisfied. Thanks a lot kendamil!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
Hi KL, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
The drops are amazing
The drops are amazing! My baby instantly releases gas and burps a lot more easily when using the drops!
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Thank you for your lovely review April.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙
I really love the product it helps a lot
I really love the product it helps a lot
10. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Thank you for your lovely review Lydia. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Always the best for my child!
Always the best for my child!! He was having digestive issues with the other formula he was in so we switched to Kendamil! It has been the best decision
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Sanjana, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙
Great for my baby
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Thank you for your lovely review Leena.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙
The milk is prefect my daughter she…
The milk is prefect my daughter she used to not drink her milk but when I came across this milk she drinks every single bottle
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Letticia, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
Caring customer service and great product
Kendamil is doing amazing. Their customer service is ready and available to answer questions and concerns. I personally had a concern with 2 cans of Kendamil and they were quick to acknowledge, replace and allow me to send over my cans so they can research further. They gave me a good explanation for what I was possibly experiencing and still chose to take my affected cans in to be sure. Thank you Kendamil. Your product has great quality! It smells so good compared to other brands that smell like chemicals. Thank you for being so caring and supportive through my formula journey.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
Hi Jaqui, thank you for teh lovely review. We are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs!
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
Vastaus yritykseltä Kendamil
Hi Ines, we are so happy that you love our product but notice you gave us 3/5 stars. Is there anything we can help improve on?
My princess is loving it 😍
My order arrived on time and the formula is great my princess is loving it every moment ❤️
9. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Thank you for your lovely review!
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙
The formulation has changed
The formulation has changed. And it doesn't dissolve unless aggressively mixed. Unlike before, it dissolved rather easily. Disappointed.
9. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Esther, I can assure you there has been no formula change to the Goat First Infant Milk you purchased. We understand that solubility can vary slightly from batch to batch, which may cause small differences when preparing bottles but please rest assured, this does not impact the safety or nutritional quality of the formula.
Vastaus yritykseltä Kendamil
Thank you so much for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙
Kindamilk tin box not user friendly
Kindamilk is good quality product but its tin lid is so poorly designed doesn’t open easily. Its sharp spiky edges hurt fingers so many times. It’s too difficult to open when you are doing multiple things at the same time. Tin box opening is not user friendly.
Update you asked more details:
Opening Mechanism:
The primary issue is with the pull-tab mechanism on the plastic lid. When I try to pull the tab to open the lid, it often feels like it's not catching properly or requires excessive force.
Sharp Edges:
When the lid does start to lift, the edges that are created are very sharp and spiky. This has unfortunately caused minor cuts or pricks to my fingers on multiple occasions when I've been trying to fully remove the lid or handle it.
Difficulty with Multiple Tasks:
As mentioned, the difficulty is amplified when I'm trying to open the tin while also holding my baby or managing other tasks. The struggle to get a good, safe grip and apply the right amount of pressure makes it a frustrating experience.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
Thank you for taking the time to update your review and share these additional details.
We are very sorry to hear about your experience and especially concerned to learn that the lid has caused minor cuts to your fingers. We completely understand how frustrating this must be, particularly when you are trying to prepare feeds while caring for your little one.
Your feedback regarding the pull-tab mechanism, the force needed to open the lid, and the sharp edges created during opening has been noted and will be shared with the relevant team for review. We do want to reassure you that the seal is an important part of the packaging, as it helps keep the product fresh and provides reassurance that the tin remains tamper evident until opened by the customer.
That said, we are sorry that your experience opening the tin has been difficult and uncomfortable. We appreciate you explaining this so clearly, as this kind of detail is very helpful for our team to review.
Kindamilk tin opening
Kendamil provides excellent nutrition, and we are very happy with the milk itself. However, the tin's lid is a major disappointment due to its poor design. It is incredibly difficult to open, often requiring so much force that it causes pain or even minor injuries to my fingers. For a premium product, the packaging should be user-friendly, especially for parents who are often multitasking. I truly hope the company takes this feedback seriously and redesigns the lid to ensure a safer and smoother experience for customers.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kendamil
We are very sorry to hear about your experience and especially concerned to learn that the lid has caused minor cuts to your fingers. We completely understand how frustrating this must be, particularly when you are trying to prepare feeds while caring for your little one.
Your feedback regarding the pull-tab mechanism, the force needed to open the lid, and the sharp edges created during opening has been noted and will be shared with the relevant team for review. We do want to reassure you that the seal is an important part of the packaging, as it helps keep the product fresh and provides reassurance that the tin remains tamper evident until opened by the customer.
That said, we are sorry that your experience opening the tin has been difficult and uncomfortable. We appreciate you explaining this so clearly, as this kind of detail is very helpful for our team to review.
Super ✅✅✅✅✅
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Thank you for your lovely review Ola. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Kendamil first infant goat milk is…
Kendamil first infant goat milk is brilliant, my baby is loving it, he drinks well. I recommend kendamil to all parents.
7. huhtikuuta 2026
Vastaus yritykseltä Kendamil
Hi Bandana, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.