BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO T... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along w... Näytä lisää
Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled d... Näytä lisää
Yritys on vastannut
Purchased previously without a problem. Same can't be said for my latest order. 3 weeks, allegedly shipped but not received?? Poor customer service, no resolution. Very upset customer.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We started by brewing ourselves and loved it so much we wanted to create a business where we could help out others who share our passion! We made wort chillers in our garage and eventually developed a quality technique that ensures a consistent brand standard for our wort chillers. Recently we have adapted to offer fully custom designs, sizes, and dimensions. We then stocked Cornelius kegs and have added them to our website! After our initial success, we wanted to grow into a brand. We have since started to build our product base and will soon be your one-stop brewing store. Currently, we are a small, family business so we have a lot of time on our hands! This means we can focus on you.. send us an email at any time of the day and we will respond within minutes! Sales@kegthat.com
Yhteystiedot
KEGTHAT, HOOTON WORKS, CH66 7NB, HOOTON, Yhdistynyt kuningaskunta
- 0151 374 2833
- sales@kegthat.com
- kegthat.com
1,9
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189 arvostelua
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BOUGHT A WATER HEATER THAT WAS SHOWING…
BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO THE ONE YOU KNOW DO NOT BOTHER WITH THESE POOR COMPANY
23. tammikuuta 2026
Oma-aloitteinen arvostelu
STILL waiting for my first order that…
Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along with my proof of purchase. My only response from Kegthat was to tell me its email address had changed from sales@kegthat to hello@kegthat. I now note all these latest reviews mention Ben. Well Ben I would like answers!!
1. syyskuuta 2024
Oma-aloitteinen arvostelu
Great service
Great company , They always provide the best service and they have a great selection of products.
5/5 will shop here again
15. joulukuuta 2022
Oma-aloitteinen arvostelu
No order delivered.
Purchased previously without a problem.
Same can't be said for my latest order.
3 weeks, allegedly shipped but not received??
Poor customer service, no resolution.
Very upset customer.
16. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä kegthat.com
Hey Andrew, I am so sorry only just seen this review. I think we got this sorted in the end but please let me know by email if I am wrong - sales@kegthat.com and I will make sure we can offer something as an apology.
Great
Great, forward thinking company,
Love the hop raffle, even better if I could win!
26. maaliskuuta 2022
Great service and fair prices.
17. maaliskuuta 2022
Great company
Keg-that are are great company to deal with ,great prices and super fast delivery , highly recommended .
16. maaliskuuta 2022
Great service
14. maaliskuuta 2022
Great customer service
Great customer service, would highly recommend this company
11. maaliskuuta 2022
Great service from KegThat.com
Great service from KegThat.com. Highly recommended.
10. maaliskuuta 2022
Again fantastic service from a company…
Again fantastic service from a company that really care about the the customer experience.
Friendly family run business who always go the extra mile to ensure customers are happy
100% recommend these guys
Check
Em out A+++
5. maaliskuuta 2022
Great value and service.
4. maaliskuuta 2022
Very good
I would give 5 stars, but two things made me a little distracted. First, the shipping time is set at 24 hours, actually 48 hours. Secondly, it is not clear whether the keg is new or refurbished. I have no problem with that. In the picture the keg is different than the one you receive, but the one you get is better than the one in the picture, even though it is refurbished.
You need a little more precision in specifying the shipping time and the description of the items sold. I know running a business is not an easy thing, but little things make up your opinion. Correcting these little bugs will make you the best company in the UK. I wish you all the best and will definitely use your services.
19. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä kegthat.com
Hi Marek, thanks for the tips here, I will update the shipping time asap on our website :) I will also try and make sure that I update the photos of the kegs :) Thanks so much for taking the time to leave the review it is really helping us to have feedback :)
Cheers
Ben
Happy customer
I had a slight hiccup with my My first order but it was quickly resolved without any trouble! Have since placed a second order no problems easy fast transaction would definitely recommend 👌
19. marraskuuta 2021
Oma-aloitteinen arvostelu
Great Chiller
Ben and Kath at kegthat are great to speak to and the unit, now that I've used it a few times is just what I needed, so thank you very much and I'll be using you again.
12. heinäkuuta 2021
Hops delivery
A selection of hops came well packaged (vacuum packed) even had a few beer mats thrown in for good measure, and great communication to let me know they were on their way, will definitely be ordering from here again. Thanks Ben.
5. heinäkuuta 2021
my first order
This was the first time that I have ordered from kegthat.com and was impressed with the service and attention to detail. I made a mistake with my order and they not only noticed it but contacted me to discuss and correct it. The correct order was finally agreed late one afternoon, despatched the next day and arrived the following day. The beer I have subsequently brewed is almost ready and I look forward to tasting it soon. I shall certainly order from kegthat again.
30. kesäkuuta 2021
Great service as always
25. kesäkuuta 2021
First order for a Newbie
kegthat.com were helpful and efficient throughout our first-time dealing. Response time in replying to emails was excellent and the delivery time for my order was also very quick. Well done you guys.
25. kesäkuuta 2021
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