KawaiiSphere Arvostelua 

Sells fake smiskis. Doesnt refund either and you'd have to pay return shipping costs yourself.

Selling fake merchandise. Do NOT buy from this site!!

Sold me fake products, do not have a contact number, take forever to reply to emails.

DON’T EVEN BOTHER !!!
Absolute scam of a website, goods are NOT authentic. Requested to cancel my order after learning most of their positive reviews are fake, they have cancelled my order but not issued a refund (they hadn’t even shipped the goods). I’ve asked for my money back numerous times, customer service is shocking and they’ve simply just ignored my emails for a week. Don’t waste your money on these scammers, disgusting.

I ordered a Cat Series Sonny and it was visibly fake the second I saw the packaging. The website says that it’s certified authentic, however the box, inside packaging, and design of the Sonny is completely different. The paint was chipping off and doesn’t stand up straight. Super disappointed.

I ordered several Sonny Angels from this site and was hugely disappointed to find that the products were fake. Also, most of the heads arrived detached. Don't order from them if you want authentic Sonny Angels.

If I could give 0 stars I would. I ordered smiski figurines from this website and they are fake. They arrived in crushed boxes through the post and they are definitely not authentic smiski, fake and cheap looking.
I have photos of original smiski’s and the one’s I received from their online shop and they are completely different from the original smiskis.

Un envoi extrêmement long pour au final recevoir un produit écrasé et Faux!
Emballage inexistant, juste une enveloppe. Arnaque méfiez vous !

This website is a scam. They advertise their products to be certified and authentic, but make you pay full price for cheaply made and horribly produced fake products. I would not recommend at all

Sonny angels are fake. Contacted the company and they said that it is a “supplier issue and they would look into it”. They know exactly what they are doing. Boxes come unsealed. They will make you pay for return shipping to FRANCE for their fake items. Total scam.

Nous avons passé deux commandes dans ma famille pour un anniversaire. Les deux colis sont arrivés à une semaine d'intervalle et dans les deux cas ce sont des faux sonny angel, aucun doute là-dessus. Tête déboitée, pas de marque sous le pied, peinture mal faite, c'est cher pour de la contrefaçon et je ne comprends pas comment ce site a une si bonne note et de si bons avis....

I ordered 3 Sonny Angels, a cat series, marine series and a hipper. They are all very clearly fake with poor paint jobs, incorrect features and they are all scratched and stained. I also paid the regular price for a real Sonny Angel, even a bit more than normal price. Am very disappointed and I will attempt to get a full refund.

Pretty good, I ordered 3 Sonny angels 2 of which are series 1 hippers, and 1 Dreamers hippers. The 2 series 1 ones were real (I hope) and the other one was visibly fake. Not entirely a scam as I didn’t pay for the dreamers one because it said it was free. I have one more of the harvest series hippers in the mail, praying it is real. I would buy again but under the impression that it may be fake.

This site is a fraud!
website says origninal products
product is all counterfeit.
Retail prices for fake items.
Do not support this business.
Disgusting!

If I could zero stars, I would. I don’t know how this company has 4 stars. It’s the worst company I’ve ever dealt with. I ordered a Sonny angel on 5/2. I got tracking information on 5/5 and as of today 5/14 the tracking information still says “shipping label created, USPS awaiting item”. I have been told over and over rest assured my item was shipped and should be arriving soon. I’m tired of that response. I emailed letting them know I am longer interested in receiving this item and want a full refund issued. It has been 2 days now and zero response about my refund. I will be disputing the charge with my bank to get my refund. Horrible company & horrible customer service. Highly do not recommend!

Fake Sonny Angel, avoid!

Update: They are now offering me a refund, only if I remove this review!! So dishonest.

Ce sont des produits de contre façon
Les Sonny Angels ne sont en aucun cas des originals

Bref une grande escroquerie bien organisé

About 2 months ago, I ordered a smiski, thinking it was genuine due to the description shown on the site. When it arrived it was VERY clearly not a real smiski - it also came out of the box with sonny angels packaging. I asked for a refund, and in fairness they responded quickly. They said I could have 30% back, which would've only been about £3 but it was better than nothing. After a following month, I received no refund, even after sending a follow up email. DO NOT BUY FROM THIS SHOP ITS A SCAM!!!!

Fake Sonny Angels received - and poorly packaged too. Disappointed as website looks legit.

My order was delivered today and to my surprise, all 3 Sonny Angel dolls are fake. One came with the bag already open. Really bad paint jobs and one came with a broken face. I'm very disappointed. It's a shame that I can't add pictures to this review to show the quality of these products. An email with pictures has been sent to this store, but buyers should be made aware of this scam.
UPDATE: kawaii sphere is refusing to issue a full refund, offering 30%, then 50% discount and keeping the items. "Emma" added that I could opt for paying myself for the items to be sent to an address in France (so much for being based in London). If I wanted counterfeit items I would have gone somewhere else. Appalling service. Insulting to customers rights. Making sure that I get this sorted lawfully.
SECOND UPDATE: this company is now offering me a full refund and keeping the items with the condition of removing this review first. Once again acting unlawfully.
Also, take notice of how each time someone posts a negative review, shortly after a few great reviews come up. By email, I was told by "Gabriel" that my negative review is a rarity, as they have served more than 10,000 happy customers since 2022.