Karshare Arvostelua 

1 445
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Hired a car last week as my car was in the garage and it was a great experience. App was very simple and easy to use. Great concept to be able to pick up a car without hassling the owner for keys.... Näytä lisää

Saanut 2/5 tähteä

Hi Karshare, Although I think your business is a fantastic idea, I've been let down by your technology both times I've used your app. The first time, I stopped for petrol at a service station where t... Näytä lisää

Saanut 5/5 tähteä

Used Karshare 3x and they have delivered each time. Quick and easy process, Even been able to hire cars 2 hours later which are clean and given on full tank so I can say they are a quick service. Len... Näytä lisää

Saanut 5/5 tähteä

Great app and amazing customer service. With all honesty, I can say that I haven't seen such a pro active and helpful customer support before. I've had some minor issues with couple rentals but it's a... Näytä lisää

Yrityksen tiedot

  1. Autonluovutuspiste
  2. ja myös
  3. Autoleasing-palvelu
  4. Autovuokraamo

Yrityksen kirjoittama

Karshare is driving a more sustainable, shared future, where owners can rent out their cars to people nearby. Our smart technology and contactless process combined with a mission to empower local communities will help to define our tomorrow and enable a world to do more, with less.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(1 445)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Hired a vehicle for a day in Bristol

Hired a vehicle for a day in Bristol. Service from Karshare was brilliant. I was really impressed with the app GUI --> premium and user-friendly. I would recommend Karshare based on the service I received for sure (got a £20 discount on my first rental ;-) ).

25. heinäkuuta 2022
Saanut 4/5 tähteä

Issue resolved .. thanks

The issue has now been resolved and I am pleased that the right resolution was found by karshare.

Thank you.

22. heinäkuuta 2022
Oma-aloitteinen arvostelu
Karshare-logo

Vastaus yritykseltä Karshare

Hi Farman,

Thanks for contacting us about your recent booking with us, and I’d really like to thank you for taking the time and trouble to give your valuable feedback.
Having read your comments, I can see we’ve let you down and appreciate your disappointment. Our aim is to provide a smooth service for our community, clearly, this time, we’ve failed, and the team and I are truly sorry.
I want to say that we take comments and complaints very seriously. In resolving complaints, we thoroughly investigate the issues, allowing us to spot and correct areas for improvement.
When our owners report damage, we have a series of steps that we must follow and an investigation to conclude.
On this occasion, after a thorough investigation, we concluded that you are not at fault for the damages. Therefore, your deposit was fully refunded on the 25th June. Moreover, as you were previously informed by a member of our team the other day, a goodwill gesture was also offered.

If you have any other questions or require assistance, please don't hesitate to let us know.

The Karshare Team

Saanut 4/5 tähteä

Thanks to Alex!

Update- the manager Alex contacted me regarding everything and how absolutely awful my experience was and told me the car is longer available to hire until fixed and inspected so noone else will deal with what I did. She also issued a full refund for my experience and had the best customer service I have experienced in a while I am extremely grateful to her for actually understanding my issues and how wrong it was.

I rented a car off Karshare, however upon getting to the car I found it was covered in dents,scratches damage to the alloys everything. Even the rear reverse light was smashed. I then got in the car and began to drive it to get an Engine light warning for Air pollution filter and fuel injection point to pull over and call Karshare. I was told it was safe to drive and not to worry. They didn't say how it would struggle to accelerate and constantly fight me going above 55MPH not what you need on the Motorway!! Anyway after a torturous trip going so slow I returned the car in the exact same condition. I then got the your deposit will be returned within 7 days. I am still waiting for it but also think it's disgusting their is no updates between returning the car and receiving it back. You don't know if anyone is trying to claim damages or anything. I find this disgusting. It makes me question whether I will even rent another car.

21. heinäkuuta 2022
Saanut 5/5 tähteä

rental

Really good rental place everything was so easy with the rental and had so much fun I highly recommend for everyone

17. heinäkuuta 2022
Saanut 5/5 tähteä

Just What Car Hire Should Be

Brilliant concept and excellent, user-friendly app. Car search and booking functions are easy to use, and the app-directed start-of-rental process is easy to follow.
I had one minor issue with the app incorrectly displaying a credit card payment return, but that was swiftly corrected with a quick call to customer service.
This was my first rental with Karshare and it will definitely be my first choice going forward.

12. heinäkuuta 2022
Saanut 5/5 tähteä

The new way to rent a car has arrived

The whole process of renting a car was made so simple by Karshare, the cars are new, reliable and clean. The app have ALL the information you need so not at any point are you confused by anything. I forgot to issue my driving license and the Karshare team contracted me a day before to make sure there were no issues on the day. Highly recommend these guys over old school rental companies.

11. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

First time renting had a few problems starting car up but rang up and the person we spoke to was very polite and helpful and talked us through it step by step and stayed on the phone till we was sorted will definitely be using this service again

11. heinäkuuta 2022
Saanut 4/5 tähteä

How to go from 4 to 1 star... And 4 again

2nd UPDATE 02/11/2022
I have been using Karshare for more than a year and a half, I have even collaborated with them to improve the App, which has always had some small bugs but the technical service has always been very friendly and quick to solve them. That's why I have continued to trust them all this time.

In my last rental there was a problem with the control box that karshare installs in the car. My phone would not connect to the car. Help center assured me that it was a problem that would be fixed in a couple of hours, so they started the engine remotely and I started my journey.
Of course this was not the case and I had to call them every time I wanted to start the engine of the car. They acknowledged that the fault was unsolvable and that I would have to do that for the rest of my trip.
Of course it was something that conditioned my whole trip, having to change my plans and not going to places where I had planned to go, for fear of not having signal to call them.

After all, they apologised to me and told me that there would be compensation.

After couple of emails and calls they finally did the full refound, so I'm rising the review again from 1 to 4 stars. Hopefully they will start checking better their hardware.

11. heinäkuuta 2022
Saanut 5/5 tähteä

Rental went really well

Rental went really well, smooth and easy from start to finish. App worked really well and was easy to follow. Car was great, clean and well looked after. Called customer service with a question and they were extremely helpful and questions answered quickly and efficiently. Very friendly. Will definitely be using this service again.

11. heinäkuuta 2022
Saanut 5/5 tähteä

Amazing service

Amazing service, app is very user friendly, the staff were extremely helpful. I spoke to several members of the team and in particular Aaminah and Alex helped me with setting up my account, so kind. Thank you both! Appreciate it.

9. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lovely customer service

Lovely customer service! Staff were very helpful in answering questions, great concept, look forward to using the service more!

9. heinäkuuta 2022
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin