Kanturo Eyewear Arvostelua 

833
•
TrustScore 3/5 tähteä

2,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Absolute SCAM!! No correspondence at all. Ordered 4 months ago, Ripped everyone off and took the money. I have emailed countless amounts of times, through social media too and I’ve had nothing. To say... Näytä lisää

Saanut 5/5 tähteä

I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blu... Näytä lisää

Saanut 5/5 tähteä

I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these ar... Näytä lisää

Saanut 3/5 tähteä

Having purchased for here before and loving them, I purchased again. And like many others I didn’t receive any communication other than my confirmation email and them saying it’ll be delivered in abou... Näytä lisää

Yrityksen tiedot

  1. Kauneus- ja terveysmyymälä

Erilaisten ulkoisten lähteiden tuottama tieto

Protect Your Eyes From Blue Light Glasses


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

833 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,9

Kaikki arvostelut

(833)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Still no glasses after three weeks

It's been three weeks since I order your glasses, but they still haven't arrived. After I order my glasses it said in the mail I got you deliver to all countries within 20 days (between 5-20). I have gotten no updates on my shipping so far, but when I went in to check my status today the last update was from 26/09 that said "The Item is at the shippers warehouse".

Order #95981

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi Hanna

It's Giulia from Kanturo,

I'm sorry for the delay experience with your order. Unfortunately, as per the email notice we sent to our customers, there was a replacement of our fulfillment center which caused the delay with the orders.

Thanks for sending the order number. I have emailed you directly in regards to your shipment, which is already in transit. Let me know if you did not get it. Make sure to check your spam box as well.

Kind regards

Giulia

Saanut 5/5 tähteä

No more eye strain!

Great glasses. I am now able to pump work on my laptop for far longer periods of time without any interruption due to eye strain! I now feel more productive and the days of headaches are behind me! 😎😎

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have just ordered another pair of my…

I have just ordered another pair of my kanturo glasses so theyre always to hand. I have terrible light sensitivity which makes florescent/led and screen lighting far to bright. Even outdoors on an overcast day can hurt my eyes. These are my go to glasses now instead of wearing sunglasses everywhere. I do also sleep better when I wear them and I must admit I didn’t believe that was really a thing but it is true.

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible automated costumer…

Horrible automated costumer service....have waited weeks upon weeks for my glasses and still nothing..

Have requested a refund multiple times....also nothing. Beginning to think this was a mistake, possibly a scam.

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi Viktoria

It's Giulia from Kanturo.

I'm sorry for the delay experience you had. Unfortunately, as per the email exchange we had, there was a replacement of our fulfillment center which caused the delay with the orders.

However, all customers have been and are being informed about this upon placing their orders. Your order recently shipped and therefore, I can no longer cancel or refund it.

As previously instructed, you may return the glasses to us if you no longer want them and we will refund your order accordingly.

We highly appreciate your patience and understanding.

Kind regards

Giulia

Saanut 1/5 tähteä

CRAP company - do not trust or waste your money!

Crap company. Reply email by copy and paste and didnt read a thing about it. I told them I moved house before they shipped, which took them 3 weeks to ship and refused to help for their own mistake for not updating the new address. Useless customer support!

25. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi there

this is Giulia from Kanturo.

Thank you for taking the time to give us your feedback. I apologize for the inconvenience occurred in your order. I was able to find the email exchange and I see your request indeed, this was already addressed.

I have emailed you now in regards as to how you would like to proceed. We can certainly reship your order to your new address or issue a full refund.

Look forward to hear back from you

Kind regards

Giulia

Saanut 5/5 tähteä

I was recommend by a friend

I was recommend by a friend! After purchasing I contact their customer service team her were a so kind and understanding to deal with. I’m really looking forward to receiving my first order- and I’m sure I’ll be making others due to all the feedback from friends I’m receiving with their results! Sleep is so important so happy Kanturo is assisting us all!

25. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing

Amazing! So much better than I expected, can’t take them off I love them so much! Such good value too! Thanks Kanturo!

25. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No Glasses Sent

9/24/20
Hello. So far I have had a terrible experience. I placed my order over a month ago (August 22, 2020) and my glasses have still not been shipped. I have reached out to customer service 3 times and Pierre (my service person) has sent me the same email twice, never answering my question. I also reached out to their IG and was directed to reach out to their customer service. Seems very unprofessional at this point and also seems like I will not be getting my glasses.

Order Number: 92934

24. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi Kayla

This is Giulia from Kanturo.

Thanks for your feedback. We apologize for the delay ocurred in your order, unfortunately this was caused by something bigger than us and we had to adapt.

Almost all orders have been shipped this week as the team is pretty much totally back now and we were able to make it happen.

I have emailed you directly with your order tracking information. Let me know if you need anything else.

Once again, our apologies for the inconvenience caused.

Look forward to hear back from you.

Giulia

Saanut 5/5 tähteä

Highly recommend!

I already have 3 pairs. They look fancy. I’m loving all of them. They really help tiredness eyes and headaches. I highly recommend this!

23. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Order not recieved

It has been 30 workdays and I still haven't recieved my order. I don't recon I will at this point. I contacted support but i only got a "I will get back to you as soon as possible" and here I am one week later with no answer and no glasses.
I sent you an e-mail already so you sould have it already. I'll send you another one if you need that.

23. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hello there,

It's Giulia from Kanturo.

I'm sorry for your experience so far. We are indeed experiencing delays to ship the orders as per our notice email.

I see your order shipped and I have emailed you the tracking number. It's already in Amsterdam, so shouldn't take long to reach you.

Thanks for your patience and understanding!

Giulia

Saanut 1/5 tähteä

Worst customer support I've experience…

Worst customer support I've experience so far. I placed an order in MAY, it never arrived, I contacted their support several times and got ignored most of the times. 2 weeks ago they said they would send me another package to a new address since they REFUSE to refund me. I sent them the address and they didn't say a thing. I message them again to know the status of the new order and another agent, completely lost, asks me what's my issue, for the 100th time. Seriously, that's ridiculous.

ORDER 65953
Name: Daniele

I'm still waiting for the product to arrive, almost 5 months after my purchase.

22. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi there

It's Giulia from Kanturo.

I'm very sorry for the experience you had with us so far. Please allow me to help you with this.

I can't see your name or order number here, if you could please edit your review with those informations, I can go ahead and check it out for you.

You can also email us again at support@kanturo.com.

I look forward to your reply

Giulia

Saanut 5/5 tähteä

I've purchased 2 blue light eyeglasses

I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these are incredibly awesome, I love the style and most of all the effects of using it. I've noticed that since I've started using it I'll always have a good sleep. And my eyes weren't feeling tired after using my laptop for several hours.Thank you Kanturo ❤

22. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Order finally arrived!

We placed an order. We only receive automated responses that are of NO HELP regarding our questions on the status of our shipment. We have not had any luck with responses over email or Facebook either. Based on reading other reviews, it appears many are NOT happy at this time. It's very unfortunate during the Covid-19 Pandemic, that small businesses are being affected, however the customer needs "communication" and not feel we are being scammed. How do I get a refund?

****UPDATE 9-28-2020**** We received our order!!! As promised. Just days before shipment was delivered, I finally received communication from the various emails I had sent, in which they provided the tracking info. They confirmed being short staff due to Pandemic. Product arrived NOT damaged and they are super cute glasses. ( We originally didn't realize this company was shipping to U.S. from overseas. Which takes time regardless.) Thank You Kanturo!

22. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi Julie

It's Giulia from Kanturo.

I'm sorry to hear you feel this way, that's not the experience we want our customers to have. I apologize for the delay with your order, unfortunately, we are working short capacity right now and orders are being slowly fulfilled.

If you would like for me to take a look at your order and check the status for you, please edit your review adding the order number or email that you used to place it.

Or you can still email our team at support@kanturo.com.

I look forward to your reply

Giulia

Saanut 5/5 tähteä

Love em!

I actually have 2 pair and damn I love them! I use one for work and actually got a better concentration level! And the second one for gaming!
And! I have one of the sunglasses 😎 they actually lookin pretty fire! I can recommend them!

21. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

still waiting for my glasses

ordered a pair of glasses waiting nearly a month for them to arrive, ridiculous I've been emailing the support and they wont give me a answer on where my glasses are very annoyed about this.

21. syyskuuta 2020
Oma-aloitteinen arvostelu
Kanturo Eyewear-logo

Vastaus yritykseltä Kanturo Eyewear

Hi Carla

It's Giulia from Kanturo.

I apologize for the delay with your order. I just checked in our records, and I see our team replied to your email on Monday. There seem to be a problem with the address provided, but we have already asked the logistics to update and ship it as soon as possible.

Our sincere apologies for the delay and inconvenience caused. Your glasses should ship shortly.

Feel free to reach back out to us if you need anything else

Kind regards

Giulia

Saanut 5/5 tähteä

Kanturo blue lights

My kanturo blue light glasses have been more than great. Not only are they fashionable but it has greatly reduced the amount of headaches that I had constantly experienced.

18. syyskuuta 2020
Oma-aloitteinen arvostelu

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