I visited Kala Kendar to service my shruti box after a pitch started sounding off. I've been a customer for over 5 years, and the staff consistently deliver efficient, high quality work. I recommend c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sales person was very informative, in helping me make my decision for purchase. Harmonium arrived in excellent condition very quickly considering we are a 17 hour drive away from the music wareho... Näytä lisää
We had a great experience getting our 2 harmoniums serviced and repaired at Kala Kendar on 1440 Gerrard St. E., Toronto. We wish we had found this store and Mickey years ago - it would have saved us s... Näytä lisää
They were generally responsive to my questions. But the initial link sent to me for connecting to UPS to track my package did not work, because the link had 18 characters, but the UPS site responded I... Näytä lisää
Yrityksen tiedot
- Soitinliike
- ja myös
- Tavaratalo
Yrityksen kirjoittama
Kala Kendar’s Music Warehouse was formed to provide local Toronto musicians access to authentic instruments out of India. Kala Kendar has continued to build on its success by offering its products and services to over 37 countries.
Yhteystiedot
1440 Gerrard Street East, M4L 1Z8, Toronto, Kanada
- 416-463-3111
- Info@kalakendar.com
- kalakendar.com
4,7
Erinomainen
337 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service and incredible quality instruments!
I recent bought a Sitar and Dhol, Kala Kendar provide stellar service and the mark of quality.
1. syyskuuta 2023
You receive excellent service from this company.
They were very prompt to answer all of my emails concerning question that I had about this transaction. Very easy to communicate with. Top marks all around for their great customer service.
30. elokuuta 2023
welcoming and good vibes
20. elokuuta 2023
Very prompt delivery and service and…
Very prompt delivery and service and dhol we received was amazing
17. elokuuta 2023
The khamak
I made an error with the Canadian to usd conversion. I attempted to cancel my order. Mickey gave me a personal call to explain the process. My order was processed successfully. I received the khamak in perfect condition, I am enjoying playing now. Kala Kandar rocks!!
15. elokuuta 2023
Excellent customer service
Excellent customer service!
I took my harmonium in for repair.
The agent took time to explain everything to me in detail and assured me that they will do their best regarding the repair and that the instrument sound amazing as it used to and that was what they did.
I am one very happy customer.
Cheers guys!!!
7. elokuuta 2023
Harmonium Yearly Service
I couldn't be happier with the quality and care from Kala Kendar! Driving up from Windsor every year or two to service my harmonium is always such a pleasure! From quick email responses to book an appointment to text confirmations, everything is always seamless! And my harmonium always sounds fantastic afterwards!
2. elokuuta 2023
Ease of ordering
Ease of ordering, timeliness of package arrival and accuracy of order
1. elokuuta 2023
You sent sub-standard merch and did not…
You sent sub-standard merch and did not offer to replace it. As a musical instrument builder, I understand that pegs need to be fit to the instrument. I received one quite warped one, and several quite straight ones. After sending a picture of the warped peg, I expected a new, correct peg to be sent, not to be asked to return the merchandise for refund.
31. heinäkuuta 2023
Vastaus yritykseltä Kala Kendar Music Warehouse
Hi Dean,
It seems like there are some half-truths being said and perhaps you need to vent out your frustrations on someone. We were always willing to resolve the issue your facing, but since you've made a false accusation of us, I will include a copy of the conversation which you had with us over email:
Email 08/05/2023:
Hello Dean,
I’m sorry you’re not happy with your recent purchase with us, and I will do whatever I can to make it right.
First off, the Sitar Peg Tarb Decorated Dark is a rough cut, and as with all handmade parts for the sitar will have to be sanded and fitted for your specific sitar. A little extra meat (wood) on the sitar peg will provide you the levy way to sanding it to fit the peg hole. This is how we do it in our shop on all the sitars we setup for repairs. The sitar pegs are never perfectly straight and don’t have to be for the performance of the peg.
If you’re not completely happy with your purchase, you are always welcome to return it back for a full refund, no issues.
Kala Kendar Music.
Excellent service
Sundeep contacted me to check that I was ok with there being a potential shipping delay due to my choice of postage/shipping. The strings arrived much sooner than he anticipated anyway but it was great to have this level of concern and contact to ensure a positive experience. :)
11. heinäkuuta 2023
Quality service, quality instrument
My experience with Kala Kendar Music Warehouse was outstanding because they were great communicators, very helpful and polite. The instrument I ordered was being made in India and when there had been a delay in the arrival of the shipment, a Kala Kendar's representative informed me of other in-stock options, and I was able to change my order with their help.
The instrument arrived in time for our son's birthday. He was surprised and we all were pleased. The shruti box is beautifully crafted of teak and copper, a quality instrument.
4. heinäkuuta 2023
Wonderful experience!
Wonderful experience ordering my shruti box from KalaKendar! Fast responses. Great product. Arrived quickly and safely. Sounds amazing. Thank you!
24. kesäkuuta 2023
Great customer service
Great customer service. Explained details about musical instruments in such a way that we knew exactly what we were purchasing.
18. kesäkuuta 2023
Absolutely fantastic service
Absolutely fantastic service. I dropped my sitar off to be re-strung. The gentleman was knowledgeable, polite, and so very efficient. The job was done in 24 hours to an exacting level of quality. Will definitely be a repeat customer. Highly recommended for all your Indian musical instrument maintenance needs.
5. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kala Kendar Music Warehouse
Thank you Raywat for your glowing review, It was my pleasure helping you get the service you needed for your instrument, hoping you visit us again soon!
Excellent once again
Once again, everything was as expected (better actually) based on the photo and description online, including the measurements which was critical for my purchase. The shipping was super prompt, and the pricing totally fair.
25. kesäkuuta 2023
Excellent service and detailed…
Excellent service and detailed description of what was needed for my harmonium. Would recommend to all, Kala Kendar is a cut above other music shops I have dealt with in the past.
31. toukokuuta 2023
Great as usual! 5-star
Always great product, very fast shipping. I'm a repeat customer, and highly recommend
3. toukokuuta 2023
Good communication
Good communication; bit of a delay in delivering the instrument but they were very upfront about it. Without the delay they would get 5 stars
7. toukokuuta 2023
Tabla purchase
Micky was a great help in helping me purchase a new tabla set. He was patient as I couldn't decide on which dayan I wanted to acquire. He allowed me to sit on the floor to give it a full test and when I finally made my decision, he carefully wrapped the set in plastic wrap so the set wouldn't be damaged during transport. Great experience
6. toukokuuta 2023
Vastaus yritykseltä Kala Kendar Music Warehouse
Thank you Dhanesh for your glowing review, It was my pleasure helping you find the right instrument, hoping you visit us again soon!
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