Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Näytä lisää

Saanut 5/5 tähteä

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Näytä lisää

Saanut 5/5 tähteä

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered a bracelet at the start of December as a Christmas present but unfortunately the bracelet didn't fit my wife. Therefore I was unable to contact Kajoon for a refund until the New Year which... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Koruliike

Yrityksen kirjoittama

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

234 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

This is my second purchase from Kajoon…

This is my second purchase from Kajoon and I am thrilled with it. Excellent quality, great designs and speedy delivery.

26. elokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Julie,

Thank you for taking the time to leave a review, we appreciate it as well as your continuous support. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

We ordered his and hers copper rings…

We ordered his and hers copper rings and then lost one within a week so reordered. Quick, efficient and beautiful. Thank you! 🧡

3. elokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Delivered quickly and was exactly as…

Delivered quickly and was exactly as described/shown on the website. Pleased with my purchase.

27. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Sian,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Quick delivery and excellent quality

Quick delivery and excellent quality

27. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Catherine,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

A lovely bracelet and very quick…

A lovely bracelet and very quick delivery

1. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Vicky,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Great products, fast delivery

Great products. Fast delivery

5. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Andy,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Thank you for the feedback, we will take note of your recommendation

Best regards

Saanut 1/5 tähteä

Beware of Hidden Charges and Abusive Customer Service

Before I start my review I would like to make it clear that I do not appreciate Kajoon Customer Service calling their customers ignorant.
My parcel stopped moving once it had left the UK. Both the RM and LaPoste app provided no more information. I had to chase this up several times until eventually I was told that I needed to pay customs duties. Nowhere on the Kajoon website does it state that the buyer is responsible for any additional costs, especially as they charged me 11.95€ shipping costs.
If you want anything shipping abroad ‘Do Not Otder from KAJOON’
And definitely not worth the money

Thank you for responding however if you take a look at the email trail you will see that I had to chase you on three or four occasions as you were not helpful in your response. Both my Royal Mail tracking and LaPoste tracking, using the app never stated there were customs charges due. Your initial response was to contact La Poste. This is not the recipients responsibility. It was only today that you provided details that customs duties were payable. Which I paid to receive the very poor quality bracelet that you provided. I paid the high shipping charges as I assumed it would cover customs duties, as many other websites do in their shipping charges.
I guarantee that I will not be purchasing anything else from your site and I hope this reveiew provides potential international customers guidance before they make a purchase from your site

4. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Mick,

Thank you for taking the time to leave a review

We are in great disbelief with the amount of false information you have provided

Your order was shipped promptly and we sent you a shipping confirmation email containing all the tracking details. You actually replied to that email, which means that you have seen it indeed.

Your order has been delivered:

https://www.laposte.fr/outils/suivre-vos-envois?code=LO385199441GB

We have sent you several more emails to assist you with this matter. As we have previously advised, the Royal Mail International Tracked Shipping we charge is lower than the cost of the actual service. We actually share part of the shipping cost and this is something that you can easily look up yourself if you have trust issues.

Please mind that no one forced you to place an order by any means and if you were not happy the shipping cost, you could simply not have placed an order with us.

There is no point on our website stating that we cover custom duty fees. We have no idea where your expectation to cover that cost is coming from. This is standard procedure, no company pays custom duties, that's always the customer's responsibility.

We will obviously escalate this case with Trustpilot and try to report this review as well as your profile if this is not amended within the next 24 hours

Thank you in advance for your understanding

Best regards

Update after customer updated his response:

We sent you the shipping confirmation email with all the tracking details as soon as your order was dispatched. On the tracking page you can find all the information needed including the payment for custom duties. However, we do understand that not everyone is fluent with internet use and from your emails it was clear that you were not able to follow the links for the custom duties payment. Therefore, we suggested that you contacted La Poste as they might have been able to provide alternative payment methods for you.

The custom duties are the customer's responsibility indeed

The statement that many other websites include custom duties in their shipping charges is rather vague. Not having to pay custom duties and custom duties included in the shipping costs are two totally different things.

We understand that you are extremely upset with the custom duty fees, however, we are not responsible for the laws and regulations that govern international trade

We do not understand what you mean by "high shipping charges" and we have previously advised you multiple times that we charge less than what the service costs. The Royal Mail International Tracked Shipping costs £10.40 and we only charge £9.95. We do not charge anything for handling. If you were not happy with the shipping cost you shouldn't have proceeded with placing the order or you should have contacted us to question that before placing an order.

Saanut 4/5 tähteä

Kajoon Bracelet -

Unfortunately the bracelet broke after the third time I wore it.
I have since received a replacement and an apology from Kajoon. They have done all they can to put the matter right.

10. heinäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Leslie,

Thank you for taking the time to leave a review, we appreciate it

We are sorry that the bracelet snapped. As mentioned under the product specifications, we use a high-resistance elastic band which is one of the best quality we can find to minimise the chance of it failing. However, no elastic band is unbreakable and it is inevitable that some of them will fail.

We have already apologised for that, we have confirmed that we will send you a free replacement which has already been shipped and it is expected to be delivered on Monday.

We don't know how we could have served you better in this case. Since you rated our service with the lowest rating possible, we would appreciate it if you could provide some feedback on what you think we could have done better. Otherwise, we would appreciate it if you could amend your rating.

Thank you in advance for your consideration

Best regards

Saanut 5/5 tähteä

The products have a classy look about…

The products have a classy look about them

It would be helpful if the product had a description in the box. The buyer knows, but may be if bought as a present that person would not have a clue .

24. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Pamela,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Thank you for the feedback, we will take note of your recommendation

Best regards

Saanut 5/5 tähteä

Fantastic product and great…

Fantastic product and great price!!thoroughly recommend.

27. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Dave,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Beautiful products & Quick dispatch

Beautiful products that were dispatched efficiently and great customer service when contacted to expedite delivery.

25. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Stephen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

love the product

2. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Patricia,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

The bracelets are beautiful and the…

The bracelets are beautiful and the price was so good 👍

3. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi James,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Copper cuff

Very prompt delivery. Good communication and cuff was exactly as pictured and described. Husbands very pleased.

1. kesäkuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi MIchelle,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

I love my copper bangle

I love my copper bangle, it is exactly as the website description, and it arrived super quick. :-) thank you

30. toukokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Anna,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

I have recently purchased two…bracelets

I have recently purchased two bracelets, from Kajoon they are absolutely beautiful.
Excellent value for money and fast delivery.
I would recommend anyone to have a look on Kajoon website.

30. toukokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Miss Karen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Elegant bracelet

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. The warm copper has a lovely natural glow and the design is both timeless and unique.

It feels smooth and light on the wrist — so comfortable, in fact, that I haven’t taken it off since it arrived. I love it that much. It’s perfect for everyday.

A small gift to myself, that brings me joy every time I wear it.

11. toukokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Sian,

Thank you for taking the time to leave an extensive review with all the important details, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Beautiful and Practical Copper Bangle

So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kajoon, will definitely keep my eyes peeled for more lovely pieces!

10. toukokuuta 2025
Kajoon-logo

Vastaus yritykseltä Kajoon

Hi Catherine,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Saanut 5/5 tähteä

Beautiful copper ring

Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended!
There has been a small onslaught of adverts for Kajoon on other devices/apps however (e.g YouTube) which could give the game away if you've bought as a gift.

2. toukokuuta 2025

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