Juice UK Arvostelua 

288
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

About 2 weeks ago, I purchased a power bank direct from them. When it arrived the outer casing was warped so I immediately contacted them. They told me it could be caused by various reasons one of the... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have a Juice Power Bank that became dangerous within a month of it's warranty expiring (venting noxious fumes while in use). Contacted customer service last week (Monday or Tuesday) to let them k... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

I have decided to po at a revie because as others have pointed out, customer services is basically non existent. I've purchased 3 power banks and one of them was faulty. I've emailed now a couple of... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

After contacting juice for a faulty replacement charger have to say their customer service has been extremely efficient! A little late however on getting replacement however it did come and more than... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puhelintarvikekauppa

Yrityksen kirjoittama

Where Bold Design Meets Kinder to Planet Technology. UK's number one mobile phone accessories brand. MFI Apple approved cables, Power Banks, Wireless Chargers & Speakers We have you covered!


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

288 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 96 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(288)

148 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Purchased a couple of cables due to…

Purchased a couple of cables due to their guarantee, after a eight months started to get a shock from the end plugged into my phone on inspection found the insulation was coming apart.
Remembering the guarantee contacted them providing photos of the issue only to get told that even though they have a long guarantee you have to keep a copy of the receipts.
I have got cheaper cables from my local Halfords (own brand) before purchasing Juice brand and they are still working.
The guarantee is not worth the ink used to print it.
Will not be purchasing this brand again expensive waste of money two cables with the same fault I worked in the electric retail business and we did quality control even with big brands before allowing them to be sold

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

I`m sorry you have experienced these issues with your product. Could you please contact us on Customerservices@juice.co.uk. We will look into this issue for you.

Saanut 1/5 tähteä

POTENTIALLY DANGEROUS

Purchased a juice charger atleast 4 months ago for a Samsung phone. Worked absolutely fine, was really astonished by the speed of the charge but it's recently gone downhill.

The charger itself heats up (plug end). When plugged into an outlet it sparked and almost caught alight. The outlet has been fine beforehand and only gave fault with this particular charger - after skimming over reviews of similar nature I have decided to leave my own personal experience. Lucky I caught this before it became problematic. PLEASE AVOID IF YOU DONT WANT YOUR HOMES TO BE CRISPY, CHARRED AND BURNT.

20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are really sorry you had a poor experience. Would you reach out to us on customerservices@juice.co.uk?

Saanut 1/5 tähteä

I bought a Juice USB-C cable from Argos…

I bought a Juice USB-C cable from Argos for my MacBook Pro and 2 weeks later it decided to stop working. Absolutely rubbish

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

All of our products come with one year warranty. Please contact us on customerservices@juice.co.uk to see how we can help you.

Saanut 1/5 tähteä

Bought juice iPhone charger from B&M it…

Bought juice iPhone charger from B&M it works for a week and then started playing up.

Won’t buy this product again.

Total waste of money

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

Our products have one year warranty on them. Please get in contact with us on customerservices@juice.co.uk so we can be able to help you with this issue.

Saanut 1/5 tähteä

Rather pointless

Rather pointless, if it worked and held a decent charge and did not self discharge then that would be useful . Design fault. I spent £30 on a 3 charge juice bank, it takes ages to charge fully, it only holds a short charge before self discharging, very exspensive for a product that does not uphold for its intended use, the hardware design is pleasent but the software design is not up to scratch on this particular item, it needs to be redesigned so it does not self discharge and holds a longer charge , better products can be purchased else where for half the price which do the intended job at hand better. Very disapointing.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are sorry to hear about your bad experience with our product.
All of our products are covered by a 1 year warranty. Please contact us on customerservices@juice.co.uk and we will be more than happy to help you with this issue.

Saanut 1/5 tähteä

Less than a months use from iPad charge cable.

Purchased a juice 2 mtr usb c to c cable from tescos
On 3rd jan this year 2025, this failed within 3 weeks.
Have been refunded by tescos fair play by their customer team.The cable full price was 22quid reduced to 16.Not what you expect from pricey bit of kit.The packaging and presentation are top notch,but the cables are dross, do not even think of buying them.For that money you can purchase a belkin item.Never going near this company’s merch again.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are really sorry to hear, you had a bad experience with one of our product.
This is a rare occasion our product fails in such a short time. All of our products are regularly tested to ensure quality and covered by a 1 year warranty. We appreciate your feedback greatly, thank you.

Saanut 1/5 tähteä

Terrible company don’t know why they…

Terrible company don’t know why they still exist every charger I’ve got from them has broke in under a month !

Juice have responded saying that they have a small amount of chargers that becomes faulty and that I can replace the item

I can show you my last 7 receipts of exchanges within the last 2 months at Sainsbury’s which now I have given up exchanging
I thought I was the problem but juice can not justify this issue as EVERYONE clearly can see juice is rated 1 star on Trustpilot for a reason. Everyone is experiencing the same issues with the charger, bit of a shame that juice is apparently the largest uk supplier which is definitely not agreed with myself and I’m sure with the rest of their customers too

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are really sorry to hear about your bad experience. As the largest supplier of chargers within the UK, unfortunately we do occasionally have a small amount of products that develop a fault when in use, when this happens we are more than happy to replace the product if the purchase has been registered or you have proof of purchase.

Saanut 5/5 tähteä

Great product.

I'm really surprised to see all the poor reviews on here. I bought a 25w charger for my Samsung phone over a year ago from Argos and it has performed perfectly. In fact, I'm about to buy another as my wife keeps using it to charge her phone.

1. helmikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

Thank you so much for your lovely feedback.
We’re thrilled to hear you’re enjoying your new Juice product!

Saanut 1/5 tähteä

Poor quality

Had a juice charger for 18 months used very lightly and is now completely dead. Spoke with juice and they tell me that it’s wear and tear. Obviously very poor quality items. Will go elsewhere for my chargers. Terrible company.

31. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We're sorry to hear about your experience. All of our products come with a 1-year warranty, and while we can’t offer a replacement outside of this period, we always aim to help where possible. We appreciate your feedback and will pass it on to our team.

Saanut 1/5 tähteä

Waste of money

Stopped working after a month..we have tried samsung phones but it does work.
Very disappointed

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We regret to hear you had a disappointing experience with our product. All of our products come with 1 year warranty. Please get in touch with us on customerservices@juice.co.uk so we can help you.

Saanut 1/5 tähteä

Juice powerbank

Juice powerbank, batteries swelled up and case sprung apart. Avoid.

19. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are very sorry to hear you had a bad experience with one of our products.
This is a rare case, as all of our products are regularly tested to ensure quality.
Please get in touch with us on customerservices@juice.co.uk to see how we could help you with this issue.

Saanut 1/5 tähteä

I brought a Juice charger 2 weeks ago

I brought a Juice charger 2 weeks ago, it only worked for 2 weeks now it wont charge at all , complete waste of money .

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We are really sorry you had a bad experience with our product. Please get in touch with our customer services on customerservices@juice.co.uk to see how we can help you.

Saanut 1/5 tähteä

Avoid, don’t waste your money

I purchased a Juice 5 from Argos and after 17 months it stopped working. Contacted Juice Uk who to be totally honest were not interested one bit. Told me to try a reset and if that did not work…well sorry it’s malfunctioned.

What a WASTE of money. AVOID and buy a product that last longer than 17 months and 3 holidays. I own a cheap power bank purchased from Primark 6 years ago which is still going strong. It may not last as long but it was a quarter of the price. Lesson learnt :)

Sorry Juice UK, you failed this time.

13. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We’re sorry to hear that your Juice 5 didn’t last as long as expected. We completely understand how frustrating it is when a product stops working, especially when you’ve had a different experience with other brands.

All our products come with a 1-year warranty, during which we’re happy to offer support or a replacement if needed. While your unit was unfortunately outside this period, we still offered troubleshooting advice to see if we could help resolve the issue.

We take pride in designing high-quality power banks and always strive to improve. We appreciate your feedback and will pass it along to our product team.

Saanut 1/5 tähteä

Two days after purchase it's started…

Two days after purchase it's started charging intermittently. No sign of damage, has sat by the side of my bed and been plugged into a device two times. Rubbish I would waste my money again.

9. tammikuuta 2025
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We’re sorry to hear you’ve had a negative experience with one of our products. Please rest assure that it is unusual for Juice products to cease working after such a short amount of time. We would love to help you rectify this - if you could please contact us via customerservices@juice.co.uk with details of the product and the issue you have experienced, someone will be available to discuss your query further.

Saanut 1/5 tähteä

Not safe

Purchased a juice power bank 4 months ago just noticed the batteries have swollen and poking out of the case

11. joulukuuta 2024
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We apologize for the inconvenience caused by our product. To help prevent future issues, we would like to offer some feedback. This rare issue typically occurs when the Power Bank’s voltage drops below 2.8V and stays there for 3-6 months. If left uncharged for a long time, lithium batteries degrade, leading to problems when recharged. To prevent this, please recharge your power banks at least every three months. If you could please contact us via customerservices@juice.co.uk with details of the product and the issue you have experienced, someone will be available to discuss your query further.

Saanut 1/5 tähteä

Money down the drain

These charges are the biggest waste of money I have spent in years.Not sure why wgg he en my ceased working I then wegt and bought 3more because perhaps us all using the same one caused it to fail.
Needless to say they all stopped working just like the other within the first 3 months
I am shocked the brand is still trading

10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Juice UK-logo

Vastaus yritykseltä Juice UK

We’re really sorry to hear you’ve had this issue with our product. This isn’t something we typically see with Juice products, and we want to get this sorted out for you as quickly as possible. Please reach out to us at customerservices@juice.co.uk with the details of what’s happened, and we’ll be more than happy to assist.

Saanut 1/5 tähteä

FIRE HAZARD

FIRE HAZARD - AVOID
Please avoid these jokers of a supplier.
Lead caught alight & has melted my kitchen surface. Luckily I was working from home at the time & smelt burning to out the fire out. Ongoing complaint with Juice since April & they are now ignoring me! Surely we can’t all have faulty sockets for this to be happening. Trading standards now contacted

6. joulukuuta 2024
Oma-aloitteinen arvostelu

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