JonasDive Arvostelua 

I ordered a pair of Mares Avanti Quattro+ fins in size S, but unfortunately received XS instead.

I tried calling the shop several times, but I couldn't reach anyone, so I had to contact them by email instead, and I’m now waiting for a response. Receiving the wrong size is quite disappointing, especially when it is difficult to get in touch with customer service.

The order itself arrived fine, and thanks for the sweets included in the package - that was a nice touch. :) But for now, considering the incorrect item and the communication issue, I can only give 2 stars.

I hope the shop responds quickly and resolves the issue. If everything is handled smoothly, I'll be happy to update my review.

**Update:** The shop responded very quickly after I contacted them and handled the issue perfectly. They sent me a replacement pair of Mares Avanti Quattro+ fins in the correct size S, so everything has now been resolved.

Mistakes can happen, and what really matters is how a company deals with them. In this case, I’m very happy with how quickly and professionally they sorted everything out.

The original order arrived well packed, the replacement was sent promptly, and the sweets included in the package were a nice touch too. :)

I’m happy to update my review to **5 stars**. Thanks again for the great customer service!

Sempre un'ottima esperienza ordinare da Jonas Dive. Velocissimi a spedire anche all'estero, io ordino dall'italia, grazie per il dolce pensiero.

Gran surtido de material . La atencion al cliente muy buena , tuve un inconveniente en uno de los pedidos y solucionaron inmediatamente. Envio muy tapido

Atención al cliente excelente. Contactaron previamente conmigo por un problema con la dirección y se aseguraron de que el pedido llegaría correctamente.

I ordered a magnetic switch for a Mares EOS 12RZ lamp yesterday on your website (number 45200366).

I received today the switch which does not work on my EOS 12 RZ lamp
Indeed, the magnet of my lamp is rectangular, like the one presented on your site, but the one I received is round and does not allow the lamp to turn on.

I would therefore like to either receive a magnetic button with a rectangular magnet as in the photo on your site, otherwise obtain a refund for my purchase.
No answer from Jonas Dive.....
E. Obadia

Ordered a pair of dive fins which I could not get in the UK. Love, love, love them and have been trying to get these for a while.
Very quick from order to delivery. Order on Tuesday arrived on the Friday!!!
Just what I wanted and excellent value for money, even with the posting fees, better than UK.
Thanks Jonas Dive.

Excellent. Great selection and usually the best prices. Shipping is always fast. Will continue to shop here.

Quick reply, extremely helpful. Highly recommended!

Prima esperienza con Jonas Dive, attirato dai buoni prezzi e dall'ampio catalogo.
Avevo qualche apprensione ma è arrivato tutto quanto ordinato, senza problemi, e rapidamente con spedizione UPS tracciata.

I have made a order, and it was Nice and fast delivery. Everything was perfect