John Shepherd Estate Agents - Cannock Arvostelua 36

TrustScore 4.5/5 tähteä

4,3

25, 27 Wolverhampton Road, WS11 1AP Cannock, England, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Letting our family home was quite daunting but J shepherds took all the worry and hassle from us I can’t thank Tom our go to guy enough who had all the answers and was totally professional throughout.... Näytä lisää

Saanut 4/5 tähteä

Faye Edwards has been my property manager with Shepherds for some time now. Although I don’t have to contact her very often re. my property I have found her pleasant & helpful & she has always contact... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Absolutley spot on looking after me . Not long moved in with a minor leak under the sink , I reported it and straight away a lovely lady called Donatella Riches assisted with great customer... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stress... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Kiinteistönvälittäjät

Tietoja yrityksestä John Shepherd Estate Agents - Cannock

Yrityksen kirjoittama

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Yhteystiedot

  • 25, 27 Wolverhampton Road, WS11 1AP, Cannock, England, Yhdistynyt kuningaskunta

  • 01543 500 700

4,3

Erinomainen

TrustScore 4.5/5 tähteä

36 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Letting our family home was quite…

Letting our family home was quite daunting but J shepherds took all the worry and hassle from us I can’t thank Tom our go to guy enough who had all the answers and was totally professional throughout. I wouldn’t hesitate to recommend j shepherds to any one thinking of letting a property out. Keith Harrison

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Efficient staff who are friendly and…

Efficient staff who are friendly and helpful

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you so much for your review. We are thrilled to hear that you found our staff to be efficient, friendly and helpful. Your feedback inspires us to continue providing customer-centric service and we look forward to welcoming you back soon.

Saanut 5/5 tähteä

Thank you Teresa

I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stressful time and is certainly an asset to the team.

Just wanted to send this as recognition she deserves.

Best regards,
Elle

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for sharing your experience with us. We are so glad to hear that Teresa provided you with helpful and professional support during a stressful time. If you need anything further, please do not hesitate to reach out to us.

Saanut 5/5 tähteä

Outstanding service.

All the staff but especially Ellie were honest, thoughtful and kept me fully advised throughout my first experience of selling a property. Communication was prompt , returning my calls speedily, and chased up any queries I had. I would them again if I needed to and would highly recommend them to anyone selling a property.

11. helmikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for sharing your experience and we are delighted to hear that our team, especially Ellie, provided you with reliable guidance and kept you informed throughout the process. We pride ourselves on being professional and communicative, and your recommendation means a lot to us. Should you need assistance in the future, we would be more than happy to help again.

Saanut 4/5 tähteä

The efficiency of my property manager

Faye Edwards has been my property manager with Shepherds for some time now. Although I don’t have to contact her very often re. my property I have found her pleasant & helpful & she has always contacted me when any problems arise & also when any checks are needed to be done & has dealt with them efficiently.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for sharing your experience with us. We are glad to hear that our team has been helpful and communicative. We look forward to continuing to support you.

Saanut 5/5 tähteä

Very happy tenant

Absolutley spot on looking after me .

Not long moved in with a minor leak under the sink , I reported it and straight away a lovely lady called Donatella Riches assisted with great customer service and this was sorted the same day with professionalism to the highest standard .

Result - leak is fixed and not returned since .

Great service and I feel well looked after if any other problems may arise

9. helmikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for sharing your experience. We are delighted to hear that our team provided you with professional and helpful service. It's great to know that the leak was fixed promptly and you feel well looked after. We are always here to offer reliable guidance and support whenever you need it.

Saanut 5/5 tähteä

I would like to leave a positive review…

I would like to leave a positive review for John Shepherd. We recently experienced an issue, and the team responded to our request very quickly. Everything was arranged promptly, and the problem was fixed efficiently and professionally.

It’s always reassuring when matters are handled without unnecessary delays. Thank you for your professionalism and responsible approach. Highly recommended!

6. helmikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for your kind words. We are glad to hear that our team responded quickly and handled everything professionally. We strive to provide reliable guidance and tailored support to our clients. Your recommendation means a lot to us and we appreciate your trust in our local expertise.

Saanut 5/5 tähteä

High Standards

From first communication with Jamie at the Cannock office , I have impressed with their customer service. Viewing arranged within 24 hrs and once I expressed interest ;the paperwork was with me the same day .
Gemma became my contact as moving day approached. She coached me through the referencing and financial transactions . Answering my questions , quickly, clearly recognising how stressful moving can be.
Key collrction was quick, flexible on appointment time and very personable.
Two things of note stood out for for from the whole process .
1.There is alot of information that has to be shared with new tenants and it can be information overload .
The team at Cannock have the balance just right, they share all they have to without it ever becoming too much too quick
2. They make you feel valued , its not just numbers on a balance sheet . They understand this could be a long term customer / business relationship and strive to make that connection from the start.
I would recommend John Shepherd estate agents Cannock to anyone looking for that bespoke rental experience.
Jamie, Gemma and Tom , take a bow .

24. tammikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you so much for your lovely review, this is great to hear! We will ensure this is shared with Jamie and the team at Cannock.

Saanut 1/5 tähteä

Poor agency reduce our rent income without explanation

We were transferred to John Shepherd as customers for property management. They're for sure not our preferred letting agency, they are not located locally to us and our experience with them has been extremely poor.

They manages our buy-to-let properties, yet in December 2025 they reduced our rental income lower than the previous month's rent. This was done without justification. This leaves us the rental charge already much lower than the market rate. They also always use expensive maintenance people who not always solve the issues. They have no mind set to take care of the landlords ' interest.

Will definitely switch to a different agency. I would strongly warn other landlords and property investors to avoid this agency in Cannock if you want your investment managed properly.

22. joulukuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for your review. If you are able to share further details with laura.heaven@johnshepherd.com with information regarding the
issues raised, we can ensure that we look into this promptly for you.

Saanut 5/5 tähteä

Faye Edward’s is a Gem

I have been renting with John Shepherd Cannock since September and can honestly say they have been perfect. My property manager Faye Edward’s, has been exceptional. Any issues I have had have dealt with promptly and professionally. Faye is a credit to John Shepherd.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you so much for your lovely review and feedback - we will ensure this is shared back with Faye.

Saanut 5/5 tähteä

I had a great experience working with Tom Francis

I had a great experience working with Tom Francis as my letting agent. He was always professional, friendly, and very easy to communicate with. Tom kept me well-informed throughout the entire process and took the time to clearly explain everything, which made things much smoother and less stressful. I really appreciated his responsiveness and attention to detail — it made a big difference.

25. lokakuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you so much for your review of the service Tom provided to you. It is great to read that the service met expectations. Wishing you well in your new home 🙂

Saanut 5/5 tähteä

Tash from John Shepherd has been…

Tash from John Shepherd has been excellent all through our purchase. Really friendly and professional lady

17. lokakuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for your review of the service received by Tash, Louise. This is much appreciated and has been shared with Tash! 😊

Saanut 5/5 tähteä

Today

Today, Jayvon came over for the semi-annual inspection.
We had scheduled the appointment in advance, and he arrived right on time. He was very polite, brought his own shoe covers, and explained everything very clearly.

15. syyskuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Thank you for your review, it is great to see that the team have made you feel at ease with the inspection. 😊

Saanut 5/5 tähteä

Excellent Service

Our property manager is Faye Edwards, and she's an absolute superstar. Nothing is too much trouble, and she's always more happy to help. We've been with John Shepherd now since 2012, and we are more than happy with the way we've been looked after.

14. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

its over seven years this company is…

its over seven years this company is managing my two properties and am totally satisfied with their services.
Very professional and staff are are all helpful and understanding
Have been dealing in particular with CHRISTINA ,FAYE AND JAMES AND OTHERS and must say all are courteous and well trained

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Hi Pradip, thanks for the review which is much appreciated. The feedback has been shared with the team.

Saanut 5/5 tähteä

Amazing people they help us a lot

Amazing people they help us a lot. They’re always supportive with us on the phone or email with information Emily and Amy that always was so cheerful and helpful with us. Have lots of patience and all answers for our questions. Cannock store that I think best store Cannock can be in our area people they’re hundred percent devoted to their job The caring about the customer and they’re always so supportive with everything. Hope more people like this in the future, but you never change you are the best.

10. kesäkuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Wanda, thank you for your kind review; we are happy to pass along your comments to the team here at John Shepherd

Saanut 1/5 tähteä

Comic book outfit

Comic book outfit
Property in Stafford bolsover dr all the flooring came up in my friends flat and it took them nearly 18 months to remedy plus made my friends move out at their own cost to fix this! Then they want to take money back from their deposit for damaged cause by contractors doing the work
I would strongly advise anyone to avoid using this company

1. toukokuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Dave Timmis, we truly appreciate your honest feedback. Please email cannock@johnshepherd.com with your details and the property address so we can look into your issues.

Saanut 5/5 tähteä

SALE OF PROPERTY

SALE OF PROPERTY
I have dealt with Ellie for the most at John Shepherd and I can honestly say she has made a very stressful journey more manageable.

Communication was excellent, emails and calls have always been returned same day.

Her professionalism and knowledge and customer service was second to none.

I can honestly say that I would highly recommend Ellie and the team at John Shepherd to anyone selling their home

Tina

9. toukokuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Hi Tina Howell, thank you for taking the time to leave a review for us at John Shepherd - Trustpilot. We're happy we could meet your expectations!

Saanut 1/5 tähteä

Worse estate agent

Worse estate agent
Took a holding deposit off a disabled vulnerable person
Than cancelled and refused refund them

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Jhinson, we regret to hear that you had this experience with us. We don't hold deposits without reason, please email birmingham@johnshepherd.com with your details and the property address therefore we can look into this matter.

Saanut 5/5 tähteä

I Christina Dell found it a great…

I Christina Dell found it a great delight to write this review for two extraordinary employer at John shepherd.
Amy And Ellie. They have been outstanding during my challenging project of buying and selling my property.
Why, they ease my stress level by uttering the magic words.”if we can help just ask”
Those was not just empty word they, went the 100 miles to prove it by giving clear, sound,helpful advice.
Because of this and much more they have become friends, causing me to recommend your company to friends
Well done ladies first class preferment
Do pop in if you need a cup of tea and cake.❤️

11. huhtikuuta 2025
Oma-aloitteinen arvostelu
John Shepherd Estate Agents - Cannock-logo

Vastaus yritykseltä John Shepherd Estate Agents - Cannock

Mrs Christina Dell, reviews like this give us motivation and help us ensure we provide high-quality care.

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