Purchased an glass oil lampshade after braking the one we had. The chosen lampshade was packaged well and delivered quickly and efficiently by a reputable delivery company. The product fits pe... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
John Moncrieff Lighting Ltd is the place to go for fine lighting. The Victorian oil lamp globes we less expensive than any of the same model I've seen. Customer service is excellent. I will continu... Näytä lisää
Simple and easy to order, great customer service responded quickly to my query and kept me updated until order dispatched. Order tracked and delivered within 2 working days. A very Happy Mother in Law... Näytä lisää
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Yhteystiedot
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Yhdistynyt kuningaskunta
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Erinomainen
721 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The whole service was excellent
I think your service was excellent. The lampshades are perfect, they were packed extremely well. I was very pleased with how quickly they arrived. Thank you very much indeed
5. helmikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you so much for your lovely review. We’re delighted you’re pleased with the lampshades and that they arrived quickly and safely. We take real care with our packing, so it’s great to know that stood out. Thanks again for your support — it really means a lot.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for the great feedback! We’re so pleased you’re happy with the lampshades and parts, and that everything arrived perfectly. Really appreciate you taking the time to leave a review.
Efficient despatch
Efficient despatch, courier service used delivery as advised and on time..so refreshing to have such service, an increasing rarity in these times.
4. helmikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
That’s great to hear — thank you! We work hard to get orders out quickly and use reliable couriers, so it’s brilliant to know everything arrived on time as promised. Really appreciate you taking the time to share this!
chimneys
Good selection of lamp chimneys, delivery was good although I thought postage was a bit expensive. Communication was OK
3. helmikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for your honest feedback — we appreciate it. We’re glad you were happy with the range and that delivery went smoothly. We will take your feedback into consideration regarding the postage. Thanks again for taking the time to leave a review.
Excellent service as usual. …
Excellent service as usual everything’s so well handled and packed.
1. helmikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks so much for your feedback! We’re really glad everything arrived safely and that the service lived up to expectations again. We’ll keep doing our best to make sure it stays that way.
Great knowledge and service
26. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks so much for the feedback. We’re really glad you were happy with both the service and the support. It means a lot that you took the time to leave a review.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the 5-star feedback — glad we could get the replacement sorted . We appreciate you taking the time to share your experience.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the great review. We’re pleased to hear the service hit the mark and that you’re happy with both the product and the experience. Appreciate you taking the time to share the feedback.
The product was exactly what I was…
The product was exactly what I was looking for and arrived quickly.
23. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the review — great to hear the product was exactly what you were looking for and that delivery was quick. We appreciate you sharing the feedback.
Very quick service and great customer…
Very quick service and great customer service re queries
21. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — we’re pleased to hear the service was quick and that our team were able to support you effectively with your queries. Appreciate you taking the time to leave a review.
Delivery charge too high.
I ordered a small item that weighed just a few ounces and came in a box about 4 inches square.
The cost for delivery was £8.00. It was sent via DPD, who claimed we were not in when they called, despite house lights being on and a car in the drive. If the driver had rung our doorbell we would certainly have heard it.
I then had to drive to the next village to collect this item.
The item is as ordered, but I feel the this company should review the methods of delivery.
19. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for taking the time to share this feedback. While we’re pleased the item itself met expectations, we acknowledge your concerns around the delivery cost and the experience with the courier. Your concerns have been noted and will be factored into our ongoing review of delivery options and processes.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for the excellent feedback. It’s good to hear the team delivered a professional and knowledgeable service. We appreciate you taking the time to share your experience.
Good old fashioned service and attention to detail
It was lovely to find somewhere to still be able to buy the old fashioned articles I needed. The choice is excellent. The customer service was personal and swift. The items I wanted weren't in stock but they came me up to date with their progress. When the fragile items arrived they were very sensibly packaged so arrived intact. I would recommend this shop to anyone and will buy from them again
Thank you
13. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for the detailed review. We’re pleased to hear the range, communication, and level of service met expectations — especially around keeping you informed and ensuring fragile items arrived safely. It’s good to know the personal approach still makes a difference. We appreciate the recommendation and look forward to working with you again.
I was devastated when I broke my oil…
I was devastated when I broke my oil lamps glass chimney and couldn't find a one anywhere so I emailed this company and prayed they could help. After sending them photos, I was delighted to find that they had a match. I cannot thank the staff for all the help and advise they gave me and the prompt delivery of my brand new chimney. My old lamp is burning brightly thanks to the team.
6. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for the review. We’re pleased the team were able to identify the correct chimney and get your lamp back in working order quickly. It’s good to hear the support and turnaround delivered the right outcome. We appreciate you taking the time to share your experience.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — good to hear the team were helpful and that the product range met your needs. We appreciate you taking the time to leave a review.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the review — pleased to hear the service was helpful and delivered as expected. We appreciate the recommendation.
Good website Excellent description of items delivered on time 👍
Exactly what I wanted professional people.
12. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — good to hear the website information was clear and that delivery met expectations. We’re pleased the product was exactly what you needed and appreciate you taking the time to leave a review.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — pleased to hear the service was quick and delivery went smoothly. We appreciate you taking the time to leave a review.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — pleased to hear the service met expectations.
perfect experience
5. tammikuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thanks for the feedback — great to hear the experience delivered exactly as intended.
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