Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I regularly use JL Brooks for a certain lemonade that my wife loves. Items always come on time and are well packaged. They do some great deals and postage is reasonable. I really cannot fault them and... Näytä lisää
Yritys on vastannut
Great company offering loads of drinks and pub snacks. Only gave 4 stars this time as i paid express delivery 1-2 working days had to wait 5 days later but the dispatch was quick the products are we... Näytä lisää
Yritys on vastannut
Great service as always. Love this drink. DPD let you down on this one as they didn’t bother ringing doorbell just dumped boxes directly outside my front door. When asked to put in garage he proceede... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Yrityksen kirjoittama
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Yhteystiedot
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Yhdistynyt kuningaskunta
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Walkers crisps
There was an initial problem with delivery and date issue with my order which was dealt with very efficiently and effectively by Izzy in customer services. She was very pleasant and understanding.
7. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Barabara,
Thank you so much for your fantastic 5-star review.
We are very pleased to hear that the initial delivery issue was resolved efficiently and that you had such a positive experience with Izzy. I will be sure to pass on your kind comments to her, she will really appreciate it.
Thank you again for your patience and understanding, and we are delighted we could get this sorted for you.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Great prices and fast delivery
8. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Nicola,
Thank you for your fantastic 5-star review.
We are delighted to hear you were happy with our great prices and fast delivery. It is always great to know we are meeting expectations.
We really appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Arrived promptly unfortunately think…
Arrived promptly unfortunately think the box had been thrown around as in every bag at least 40% of the poppadoms shattered
1. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Chris,
Thank you for your review.
We are pleased to hear your order arrived promptly, however we are very sorry to hear that the poppadoms were damaged in transit.
It is incredibly frustrating when courier companies do not treat parcels with the care and respect they should. We understand how disappointing it must have been to receive your order in that condition.
Thank you for bringing this to our attention, and we truly appreciate your feedback as it helps us continue to improve our service.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Vastaus yritykseltä J L Brooks
Hi Janet,
Thank you so much for your fantastic 5-star review.
We are delighted to hear that you were happy with our competitive pricing, packaging, and prompt delivery. It is great to know we met your expectations.
We truly appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Vastaus yritykseltä J L Brooks
Hi Rob,
Thank you so much for your fantastic 5-star review.
We are delighted to hear that you found our website easy to use and that your order was delivered quickly. It is wonderful to know you would definitely use us again.
We truly appreciate your support and look forward to your next order.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Order arrived on time and well packed
Order arrived on time and well packed. Good service from J L Brooks and at a reasonable price. This company provide good service.
4. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Jerome,
Thank you so much for your fantastic 5-star review.
We are really pleased to hear your order arrived on time, well packed, and that you were happy with the service and pricing. It is great to know you would recommend us.
We really appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Fantastic choice of items
Fantastic choice of items, and the free delivery is brilliant!
3. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Vicky,
Thank you so much for your lovely 5-star review.
We are really pleased to hear you are happy with the choice of items and that you are enjoying the free delivery service. It is great to know everything met your expectations.
We really appreciate your support and look forward to your next order.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Couldn’t fault the goods or the…
Couldn’t fault the goods or the service. Friendly driver too. Top marks!
3. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Richard,
Thank you so much for your fantastic review.
We are delighted to hear that you could not fault either the goods or the service, and it is lovely to know our driver made such a positive impression as well. I will be sure to share your positive feedback with the driver.
We truly appreciate your support and hope to supply you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Vastaus yritykseltä J L Brooks
Hi Iain,
Thank you for your review and for highlighting the great value of our products.
We are sorry to hear that the delivery did not meet your expectations on this occasion. We always aim to dispatch orders as quickly as possible, and we appreciate your feedback as it helps us continue to improve our service.
Thank you again for your order and support.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Out of stock
Waited 6 days from order to tell me you were out of stock of what I’d ordered and then waiting for money to be credited back to my account.
3. huhtikuuta 2026
Vastaus yritykseltä J L Brooks
Hi Kevin,
Thank you for your feedback. We are very sorry for the disappointment caused on this occasion.
Unfortunately, the stock for your order was due into us and we had intended to dispatch your order just one day later than originally planned. Regrettably, the stock then failed to arrive with no explanation from our supplier. We also made further efforts to source additional pallets from an alternative supplier, however we were unsuccessful.
We completely understand your frustration regarding the delay in communication and the inconvenience of waiting for your refund, and we sincerely apologise for letting you down.
Thank you for your patience and understanding.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
We had short changed 8 packets short not good for a…
We had 8 packets short not good for a first order
29. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi Marliyn,
Thank you for your review.
We are very sorry to hear that your first order arrived with a shortage of 8 packets. I can see that you contacted our Customer Service team and that a refund for the difference was issued straight away.
We completely understand your disappointment, especially on a first order, and we are sorry that your experience was not as it should have been.
Thank you again for your order, and we do hope to have the opportunity to serve you again in the future.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
They have always got what I want and…
They have always got what I want and are very good with the delivery.
25. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi Jan,
Thank you for your lovely review.
We are so pleased to hear that we usually have what you need and that you have been happy with the delivery service.
Thank you again for your continued support. It really is appreciated.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
I ordered on Tuesday they shipped on…
I ordered on Tuesday they shipped on Wednesday I received today Thursday still kinda wish they had a DPD delivery option I'm happy with my experience and minimal packaging method was good sent in the box the maker put the product in unlike some other companies that give extra boxes
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä J L Brooks
Hi,
Thank you for your lovely 5-star review.
We really appreciate you taking the time to share your experience. I’m so pleased to hear your order arrived quickly and that you were happy with the packaging. We always try to keep things as simple and efficient as possible, so it’s great to know that was appreciated.
Thank you as well for your feedback regarding DPD delivery. It’s always helpful for us to hear what works best for our customers.
We really appreciate your support and hope to see you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Vastaus yritykseltä J L Brooks
Hi Robert,
Thank you for your great review. We’re really pleased to hear you’re happy with the fast delivery and service.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Placed my first order last week
Placed my first order last week - good range of products and fairly reasonable pricing - easily get through if need to contact customer services - delivery service within a couple of days which is adequate, and free if ordering enough - only downside is you don't know what time of day they are delivering and if you are a closed outlet on the fixed delivery days you can't plan your day as you need to get it inside and secure, so one answer is a lockable safe place and put instruction on the order for the driver (which i have done), or a phone call from driver - all in all started well
10. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi David,
Thank you for your review and for placing your first order with us. We’re really pleased to hear you’re happy with the range, pricing and overall service.
I completely understand your point regarding delivery times. As we run set routes, timings can vary, but adding delivery instructions for a safe place or requesting a call from the driver is definitely the best way to help manage this.
Thank you again for your order and your feedback, it’s really appreciated.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great value and fast delivery
Great value and fast delivery make this company really good to deal with. Thank you.
8. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi Elizabeth,
Thank you for your kind review. We’re really pleased to hear you’re happy with the value and fast delivery. It’s great to know you found us easy to deal with.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Stock
Ordered some fizzy drinks, paid for and received email to say DPD was expecting my order. Following day received an email from sellers to say unfortunately the fizzy drinks were out of stock and a full refund would be made.
Received refund straight away.
A bit disappointed
4. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi,
Thank you for your review. I’m so sorry that the clearance stock sold out before your order could be dispatched. Sometimes our retail side sells through items before the system has time to update for online customers. I completely understand how disappointing this is.
Thank you again for your order and for your understanding.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Vastaus yritykseltä J L Brooks
Thank you so much for your kind review! We’re delighted to hear you’re happy with both the product and our service.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
So easy to order and fast delivery
So easy to order and fast delivery. Excellent customer service
3. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi Pauline,
Thank you for your 5 star review. We’re delighted to hear that you found ordering easy, enjoyed fast delivery, and were happy with our customer service. Your support is greatly appreciated.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Wine
Ordering was straight forward, wine arrived in 2days which was very good .Would certainly order from company again thank-you.
3. maaliskuuta 2026
Vastaus yritykseltä J L Brooks
Hi Gillian,
Thank you for your 5 star review. We’re pleased to hear that you found ordering straightforward and that your wine arrived quickly. We really appreciate your support and look forward to serving you again.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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