John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in so... Näytä lisää
Yritys on vastannut
This is the second review I’ve had to post on here about this dreadful company. Despite emails to and from JLA, settling with them despite them never attending our property to do any work and just to... Näytä lisää
Yritys on vastannut
Bethany was extremely professional whilst maintaining a friendly service. Everything was checked thoroughly and a repair job arranged swiftly. Bethany also advised of a Portal we can use to log any... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kolikoilla toimivat pesukoneet
- Kodinkonemyymälä
- Sähkölaitekorjaus
- Elektroniikan komponentit ja tarvikkeet
- Elektroniikkaliike
Yrityksen kirjoittama
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Yrityksen kirjoittama
Yhteystiedot
Meadowcroft Lane, HX6 4AJ, Ripponden, Yhdistynyt kuningaskunta
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Erinomainen
2 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä JLA
Good afternoon,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Has been a pleasure working with MICK
Has been a pleasure working with MICK ; he has the knowledge so much needed for the issue to be resolved; he was prompt and ready to give solutions and answerrs
16. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Lily,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good afternoon Debz,
Thank you so much for your lovely 5‑star review. I will make sure that Mark and her manager see this amazing feedback.
Kind regards,
Ella
Always excellent service and mikey…
Always excellent service and mikey always efficient n polite 😀 always a pleasure to see him.
15. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Lisa,
Thank you so much for your lovely 5‑star review. I will make sure that Michael and his manager see this amazing feedback.
Kind regards,
Ella
I used the online messaging service
I used the online messaging service, which was quick, a little too quick as I was on a phone call whilst waiting for someone to answer me, they did so whilst I was talking, and I missed them. They did not wait; however, they redeemed themselves by picking up my next message quickly.
The call handler was quick, efficient and booked an engineer to be with us within 24 hours.
Nicely done JLA, thank you
15. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Sonia,
Thank you so much for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this fantastic feedback.
Kind regards,
Ella
Zero Star - Avoid at All Costs
If I could give a zero star, I would. The company is so completely underhanded in its tactics of upselling. They will cold-call, imply that services are due when they are not, and then charge companies for 'extra' cleans we've never requested.
Ella from Customer Service - there is no request for further information!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JLA
Good morning Clare,
Thank you for providing us with this feedback.
Please can you respond to my request for more information so we can look into these issues for you?
Kind regards,
Ella
Terrible service
Terrible service, engineer ignaored all booking in protocol, never spoke to anyone
Claimed machine was working and was not so recall now in place
Claimed another machine dryer was not JLAs but they are under contract so recall for this as well
15. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Kenneth,
Thank you for providing us with this feedback.
I have passed this on to the relevant team so we can investigate the issues you’ve experienced.
Kind regards,
Ella
We recently had an auto-dosing system…
We recently had an auto-dosing system installed by Russ from JLA, and the experience was top-notch from start to finish. Russ was incredibly professional, arriving on time and getting the job done with zero fuss. He took the time to explain exactly how the system works and ensured everything was calibrated perfectly before leaving. It’s rare to find a technician who is as efficient as they are knowledgeable. Highly recommend his services!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JLA
Good afternoon,
Thank you so much for your lovely 5‑star review. I will make sure that Russ and his manager see this amazing feedback.
Kind regards,
Ella
excellent support quick response very helpful
great service very helpful quick response
14. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Teresa,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Dalecroft, Dryer Gas servicing
Martin was friendly, Polite, efficient and informative.
15. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Charlene,
Thank you so much for your lovely 5‑star review. I will make sure that Martin and his manager see this fantastic feedback.
Kind regards,
Ella
Jla are very good
Jla are very good, friendly, helpful.
Do a great job on our machines.
15. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Diana,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
good review
good clear communication with telephone operators
satisfied with efficiency
engineer came within 24 hours as promised
7. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Karen,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Speedy and efficient
JLA are always very attentive and proactive in ensure our repairs are carried out as quickly and as to a high a standard as possible.
13. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Tyler,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good afternoon Brian,
Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this fantastic feedback.
Kind regards,
Ella
Phoned up to report an issue
The phone call I made to JLA this morning was really helpful and they delt with my query very well as I had to phone up to report some machines that were not working or out of order. I was told on the phone that an engineer would be out to repair the machines within 24 hours.
So very helpful indeed
14. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Magnus,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
They were helpful and advised that…
They were helpful and advised that someone would come and look within 24 hours.
14. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Lauren,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
quick service ongoing problem.
13. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Andrew,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good morning Anthony,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a review.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good morning Lucy ,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
The phone technician was pleasant and…
The phone technician was pleasant and bubbly
13. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Michael,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
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