Excellent customer service. I had a Jim Lawrence curtain pole that I’d had for years but it that lacked some of the brackets etc. After sending an email, they replied within 24hrs with suggestions... Näytä lisää
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Window furniture wonderful quality. Reassuringly weighty. Not attached to window yet as it's currently being made, but have no concerns. My only qualm was the advice I requested was not reassuring.... Näytä lisää
Yritys on vastannut
Extremely well designed table lamp, especially with the switch being easily accessible as part of that design. Arrived very promptly. Overall very pleased
Yritys on vastannut
This company produces exceptional quality and beautiful products. We have used them for a number of items including lighting, cupboard handles and door hardware. The staff are also friendly and hel... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Jim Lawrence Lighting & Home
Yrityksen kirjoittama
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Yhteystiedot
The Ironworks, IP7 6BQ, Ipswich, Yhdistynyt kuningaskunta
- 01473 826685
- sales@jim-lawrence.co.uk
- jim-lawrence.co.uk
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jim Lawrence
I bought the Derby Spot lamps and various pendant lamp shades 10 years ago and they still look as good as new. I would highly recommend this company. The service and quality of the products is excellent.
It's good to know there are some companies that take pride in what they sell.
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Ann,
Thank you for leaving us your review. We're so pleased to hear that your Derby spot light is still serving you well after all this time, and that you appreciate the quality of our products - our workshop teams will be thrilled. We look forward to welcoming you back again soon.
Kind regards,
The Jim Lawrence Team
Exactly as expected
Exactly as expected, arrived on time and well packaged. Thank you
1. toukokuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Sarah,
Thank you for kind review. We are so pleased that your experience with us was a good one and we hope to welcome you back soon.
Kind regards,
The Jim Lawrence Team
Jim Lawrence is just perfect
Jim Lawrence is just perfect. I have bought things from other cheaper retailers but Jim Lawrence is just above and beyond anyone else… buy cheap, buy twice!!
1. toukokuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Miss Payne,
Thank you for your lovely review that we will share with the rest of the team. We really appreciate the feedback and are thrilled that you are happy with our products. We look forward to welcoming you back soon.
Best regards,
The Jim Lawrence Team
Excellent quality and brilliant…
Excellent quality and brilliant customer service.
24. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Elaine,
Thank you for your kind review that we will share with the team. We're delighted that our brilliant customer service team were able to help you, and that you love the quality of our products. We hope to see you again soon.
Warm regards,
The Jim Lawrence Team
Beautifully crafted as usual
Beautifully crafted as usual, the products are stunning
23. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Susan,
Thank you leaving us a review, we really appreciate the feedback. We're delighted that you are happy with the quality and look of our products that the workshop team work hard to craft.
Kind regards,
The Jim Lawrence Team
Really pleased with wall lights and…
Really pleased with wall lights and pendants. Both are a great quality and look fantastic . Arrived in large sturdy boxes with lots of packing. Super fast delivery. Thoroughly recommend.
1. toukokuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear L Lancaster,
Thank you for taking the time to sharing your five star review. We are thrilled that you are pleased with your order and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence
The staff at Jim Lawrence were…
The staff at Jim Lawrence were incredibly helpful and polite. They were knowledgeable and efficient when I placed the orders over the telephone and confirmed and invoiced speedily. I placed several orders over a short period and the deliveries were made next day or exactly as requested. Impressive.
1. toukokuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear TB,
Thank you for sharing your five star review. We are delighted that you are pleased with the service you recieved from us and that your order arrived with you in good time.
Warm Regards,
The Jim Lawrence Team
Quality company selling quality…
Quality company selling quality products. Service and delivery excellent too. The pendant lamps are stunning over our breakfast bar - very classy; beautiful.
30. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear A S,
Thank you for taking the time to share your five star review with us. We are thrilled you are pleased with the quality of your order and that it arrived with you in good time.
Warm Regards,
The Jim Lawrence Team
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Melodie,
Thank you for taking the time to share your five star review with us. We are delighted that you are pleased with the service you recieved and that your order arrived with you in good time.
Warm Regards,
The Jim Lawrence Team
The rimlock case was beautifully made…
The rimlock case was beautifully made and the keep was robust and a perfect match.
The deadlock was fine but when the latch was withdrawn it twisted which seemed odd. It doesn’t work as well as it looks.
The knobs were slightly oversized for the lock.
If would be nice if it had come with an escutcheon.
29. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Mr Beard,
Thank you for sharing your review with us. We are delighted that you are pleased with the quality of your rim lock.
We apologise for the trouble you are experiencing with the lock. One of our helpful customer service team members will be in contact with you to look into this further.
Warm Regards,
The Jim Lawrence Team
Excellent service
29. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Thank you for sharing your five star review with us. We are delighted you are pleased with the service you recieved and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
Fab company with a focus on British…
Fab company with a focus on British making, very happy with my house numbers.
23. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear AW,
Thank you for sharing your five star review with us. We are delighted you are pleased with your house numbers you ordered and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
Superb quality...always used Jim…
Superb quality...always used Jim Lawrence for curtain poles and accessories...simply the best on the market.
29. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Paul,
Thank you for taking the time to share your five star review with us. We are delighted you are pleased with the quality of your order and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
Very good quality and finish- virtually…
Very good quality and finish- virtually all our lights and poles are from Jim Lawrence and are just the quality and style that we like. Highly recommended, as is the excellent service.
28. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Chris,
Thank you for sharing your five star review with us. We are thrilled you are pleased with the quality of your order and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
Brilliant service and really beautiful…
Brilliant service and really beautiful lighting. This is my second order from the company as I so loved my pendant lights purchased in 2021! Very nice to be able to talk to a human too!
28. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Belinda,
Thank you for taking the time to share your five star review with us. We are thrilled you are pleased with the service you recieved from us and your order. We hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear James,
Thank you for taking the time to share your five star review with us. We are thrilled you are pleased with your order and we hope to welcome you back again soon.
Warm Regards,
The Jim Lawrence Team
As always the team at Jim Lawrence have…
As always the team at Jim Lawrence have been helpful, efficient, pleasant and friendly and our purchases are excellent quality and as lovely as they look. Also delivered quickly.Thankyou.
21. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Judith,
Thank you for your kind review that we will be sure to share with the rest of the team. We are delighted that you are pleased with the quality of your JL products as we believe nothing looks as good as those things that are made by hand with care. We look forward to welcoming you back soon.
Warm regards,
The Jim Lawrence Team
this company has no B2B trade policy
this company has no B2B trade policy. made it unviable to proceed. with no policy, and prices published, we would incur order and QC control costs and product liabilities as part of a complete service, however good the final product may have been, The score reflects an inflexible approach to sales.
28. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Mr Bianchi
Thank you for your feedback, although giving us 2 stars simply because we do not offer a trade discount seems a little unfair.
As a British manufacturer selling direct to the end user, we endeavour to keep our prices as low as possible for all our customers. We do not differentiate between trade and retail and do not build an extra margin into our retail prices in order to cover a discount for the trade. We believe in one fair price for everyone.
Our aim is to offer high-quality products alongside excellent customer service, and we constantly strive to look after all our customers with the same standard of care.
Best regards
The Jim Lawrence Team
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Julie,
Thank you for taking the time to write us a review, we really appreciate the feedback. We are thrilled you are happy with your JL product and that the customer service team were able to help you. We hope to see you again soon.
Kind regards,
The Jim Lawrence Team
Highly recommend
Lovely shop with some very individualised products.
The bathroom light pull cord I purchased was perfect for a traditional Victorian house which I hadn't found anywhere else.
Customer service was excellent, very helpful and polite. Timely with postage. Would highly recommend.
8. huhtikuuta 2026
Vastaus yritykseltä Jim Lawrence Lighting & Home
Dear Christina,
Thank you for your lovely review that we will be sure to share with the rest of the team. We are so pleased you found the right light pull for your home and hope to welcome you back soon.
Kind regards,
The Jim Lawrence Team
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