Been a member of JD Southend gym for 6 years and think its a great gym, staff always helpful and friendly my only issue is in the summer months the aircon never works well in hot weather, they never s... Näytä lisää
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Gym has plenty of equipment with enough duplicates to make it usable. Clean and easy to access. My only negative is that like many gyms these days staff appear a little cold and don’t appear to int... Näytä lisää
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Fabulous experience. Easy access. Great gym. Everyone respectful of each other and friendly. Thank you.
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After getting over my anxiety of actually going into the gym, spoke to an employee (forgot to ask for his name) and he was super helpful in showing me where everything I needed was and how i should ge... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä JD Gyms - Southend
Yrityksen kirjoittama
Yhteystiedot
10 Purdeys Way, Rochford, SS4 1NE, Southend, England, Yhdistynyt kuningaskunta
- 1702900079
4,3
Erinomainen
309 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great gym
In Rochford gym Essex, Great atmosphere and good gym for exercising and do super classes.. the staff is very helpful and very friendly..
7. kesäkuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Really great gym at a great price
Really great gym and reasonable pricing.
The induction was thorough and the staff member was super friendly and welcoming. There is a great range of classes, all of which can be adapted for injuries etc.
The gym has every machine you could need as well as a great range of free weights.
Add to that it has a separate ladies only area and you've got the whole package.
23. toukokuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi - Thanks for the 5star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Vastaus yritykseltä JD Gyms - Southend
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Southend gym!
Best wishes, The JD Gyms Team 💚
Five stars *****
Extensive array of machines and equipment, fantastic hands on staff, amazing personal trainers and group sessions! Claire Livermore with SX Calisthenics is the champ!
15. toukokuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team
Vastaus yritykseltä JD Gyms - Southend
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Nice gym but showers could be more…
Nice gym but showers could be more powerful but all in a
ll good
4. huhtikuuta 2025
VERY FRIENDLY ATMOSPHERE MACHINE ALL…
VERY FRIENDLY ATMOSPHERE MACHINES ALL SPOTLESS AS ARE CHANGING ROOMS HELPFUL STAFF!!RECOMMEND BY ME
24. maaliskuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪 💚
I have just joined the JD Gym and have…
I have just joined the JD Gym and have to say it is really impressive. So much equipment it is always possible to manage your workput even in the busy periods.
2. maaliskuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there
Thank you for your kind words! We are thrilled to hear you are enjoying your new gym experience.
We strive to provide our members with a wide range of equipment and a positive atmosphere, so we are delighted that you are finding it easy to manage your workouts even during busy periods. We look forward to seeing you at the gym.
Best wishes
The JD Gyms Team
Really enjoyed it spotlessly clean…
Really enjoyed it spotlessly clean everything you need yoga
Lesson was great great instructor ., Looking forward to
Next lesson .. 👍👍
24. helmikuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there
We're thrilled to hear you enjoyed your yoga lesson! It's wonderful to know you found the space clean and well-equipped, and that the instructor was fantastic. We're so glad you're looking forward to your next lesson.
Best wishes
The JD Gyms Team
Classes great & a few comments for improvements.
Really pleased with the classes but disappointed with the gym equipment, 1 of the Stair-master not working in the ladies section. It took five attempts to find a treadmill in the main gym as a lot of them had errors on them, so we're not working. Could not find any cleaning Items, yet there are signs up saying to clean things after you've used them. Feel the equipment should be checked regular to address any issues. Cleaning equipment should be made available like blue rolls, I did see hand sanitiser.
Also do not feel you should need a QR code to get out of the gym, should only be required to gain access in. I assume in an emergency this is disabled.
20. helmikuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there
We appreciate your feedback and understand your frustration with the gym equipment and cleaning facilities.
We strive to provide a clean and functional environment for all our members. We will review your comments and take appropriate action to address the issues you raised. We value your feedback and will use it to improve our services.
Best wishes
The JD Gyms Team
Overcrowded environment and you can…
Overcrowded environment and you can only enter into the gym once once a day.
If you enter into the gym and you forgot your bottle of water in the car and you go and get it, you will not be able to come back in except you speak to a member of staff.
You have to wait for the equipment at least 5 to 10 minutes before you can start your workout.
27. tammikuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there
We appreciate you taking the time to share your feedback. You can come to the gym as many times per day as you like, however if you have scanned in already, your following visit will require pressing the green buzzer at the door to notify a member of staff wo will happily let you in.
If this is something you would like to do more regularly, please speak to a member of staff who can help to accommodate.
We strive to provide a positive and efficient workout experience for all our members. We will take your feedback into consideration as we continue to evaluate our policies and procedures.
Best wishes
The JD Gyms Team
A good selection of machines and lot of…
A good selection of machines and lot of space to do my own thing too. I use thr one in Rochford, Southend On sea. The problem is it's over subscribed. I work full time so can only get there in the evening it's fully packed. Queue to use some machines. Also suggest more evening pilate/yoga classes please.
12. tammikuuta 2025
Vastaus yritykseltä JD Gyms - Southend
Hi there
We appreciate your feedback and understand your frustration with the crowded evening hours. We strive to provide a comfortable and accessible experience for all our members.
We're always exploring ways to enhance our schedule and offer more class options, including evening Pilates and yoga classes. Thank you for your continued support.
Best wishes
The JD Gyms Team
Vastaus yritykseltä JD Gyms - Southend
Thank you for sending your feedback, it means the world to us!
Best wishes
The JD Gyms Team
JD Gyms Southend:
JD Gyms Southend:
The staff are super friendly and helpful and it’s really nice to have the ladies only section. However it does get quite cold in there which increases the chances of pulling a muscle or developing an injury. Please turn the heating on!
8. tammikuuta 2025
Oma-aloitteinen arvostelu
…plenty of equipment for every gym user…
…plenty of equipment for every gym user there; so no waiting about for ages.
I appreciated the dim lighting as it felt less exposed and intimidating.
The music is upbeat and modern.
31. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Southend
Wow! Thanks for the 5star review and comments about our Southend gym Cathy. It's really made our day as we always wanting to offer world class service and exceptional standards across all of our gyms 😀 Best Wishes, The JD Gyms Team 💚
Very helpful staff and having no…
Very helpful staff and having no contract is good. Plenty of exercise equipment to choose from.
30. syyskuuta 2024
Vastaus yritykseltä JD Gyms - Southend
Hi John, thanks for taking the time to leave us a review, the team in Southend will be over the moon with the 5* rating!
We are loving the comments around our agreements and the amount/variety of equipment! We like too offer flexibility in our agreements and gym floor options 😊
Best wishes,
The JD Gyms Team.
💚
Fantastic Gym!
Fantastic Gym!! The factities are amazing, never had to wait for any gym equipment and Jake the PT is brilliant would highly recommend him 👍
22. syyskuuta 2024
Vastaus yritykseltä JD Gyms - Southend
😊 Hi there Mark. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Southend.
We are sure Jake will be loving this as well, so we will be sure to pass it on to the team there!💪 The JD Gyms Team 💚
Vastaus yritykseltä JD Gyms - Southend
Thank you for taking the time to leave us a review Matthew. We aim to deliver a fantastic experience with our facilities but driven by our team in Southend, at competitive prices so that everyone can find their fit. 👍 💚
The JD Gyms Team 💚
Noisy Equipment Repairs
Machines should be repaired out of hours or at least in less busy times. Today I had to cut my workout short as the treadmill next to me was being repaired by a very noisy, clumsy engineer. It didn't even say the machine was out of order so I had no idea someone would be coming next to me for maintenance. He was using an extremely noisy electric screwdriver throwing the casings he removed all over the place. It was so off putting I had to come off the machine. I did raise this with a member off staff who said repairs could only be done whilst they are open. I suggested that perhaps it would be better is the contractors came at less busy times. Perhaps early in the morning or late in the evening but she said they don't start work until 9am!!! I appreciate that equipment needs to be maintained or fixed but perhaps JD should recruit a firm of contractors who will work when it's convenient for JD clients and not to suit themselves. Failing that at least put barriers around the equipment so that you can avoid using machines next to the ones requiring attention. Barriers should also be used for safety reasons. Comments from JD on this matter would be appreciated.
19. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä JD Gyms - Southend
Hi there
We understand your frustration with the noisy and disruptive repair work during your workout. It's definitely not ideal to have repairs carried out while the gym is busy, and we apologise for the inconvenience this caused. We appreciate you bringing this to our attention and will take your feedback into consideration as we review our maintenance procedures.
We strive to provide a comfortable and enjoyable workout environment for all our members, and we will explore ways to minimize disruptions during peak hours. We're committed to finding solutions that balance the need for regular maintenance with the needs of our members.
Best wishes
The JD Gyms Team
Highly recommended
Very spacious, clean gym. Lots of equipment to choose from. A designated ladies only area. Very helpful staff
3. syyskuuta 2024
Vastaus yritykseltä JD Gyms - Southend
Hi there Jules - Thank you for taking the time to leave us some feedback for our Southend club. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
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