JD gyms are somewhere in-between for me; i rate them significantly higher than their horrid competitors like puregym/the gym group but for me i always find non commercial powerlifting/bodyb... Näytä lisää
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Sijainti
Vaihda sijaintiaWinterhill House, Snowdon Drive, MK6 1AP Milton Keynes, Buckinghamshire, GB
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Good gym with plenty of space and equipment however I found an issue after 11:30pm some people are coming in to the gym without memberships and making the place feel unsafe. They will loiter around an... Näytä lisää
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There are enough duplicate stations that you can always get the equipment you need and the facility is spacious so they aren’t packing too many things into any one area. There are dedicated areas fo... Näytä lisää
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They do not answer phone calls or emails. I've been trying to contact them for the past week now as I've been trying to cancel my membership and it seems like they are avoiding acknowledging it. Equip... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä JD Gyms - Milton Keynes
Yrityksen kirjoittama
Yhteystiedot
Winterhill House, Snowdon Drive, MK6 1AP, Milton Keynes, Buckinghamshire, Yhdistynyt kuningaskunta
- 019028 014078
3,3
Keskitasoinen
381 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
One of the most comfortable place and…
One of the most comfortable place and the classes are the best for motivation
22. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi Fifi, thank you for leaving a review! It's great to hear how comfortable you feel and how you are enjoying using the facilities and classes at our Milton Keynes gym. We will be sure to pass this onto the team! The JD Gyms Team 💚
I rated the gym with one star as a…
I rated the gym with one star as a strong expression of my dissatisfaction with the fact that male staff members are entering the women’s section without prior notice or permission. If the gym has specifically designated a section for women, it is for a reason—out of respect for women’s privacy and boundaries. Allowing male staff to enter at any time undermines that purpose, and this is a serious issue. If this continues, neither I nor my friends will be renewing our memberships. This gym is the only one that offers a women’s section, which makes it special, and if it doesn’t take this matter seriously, it will be a shame.
12. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave your review. We are sorry to hear that in this instance you were unhappy with the circumstances.
Other than ensuring our members safety and enjoyment whilst in our gyms we also have a duty to do maintenance checks or have certain out of order equipment fixed.
They should announce themselves before entering or get another member of staff to enter ahead of them to make members aware.
If however this didn't happen or you are still unhappy about this matter please do speak with the General Manager in your club and they can explain the procedure further and reassure you that this will be done in accordance with our policies in the future.
You can contact the General Manager in your club by emailing them on milton.keynes@jdgyms.co.uk
We hope this helps 💚
Best Wishes
The JD Gyms Team
My very honest experience
I really enjoy the woman's only area, it is mostly clean.
I find the changing rooms are sometimes either clean or very dirty and smelly.
The showers absolutely stink, it makes me feel sick.
The toilet area is always smelly, the sanitary bins had blood on them today.
The staff that come into the changing room can sometimes be very rude, I have met a few nice people.
The temperature of the normal showers is very hot, I have had this conversation with many other members.
Parking is always a mission.
15. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hello. Thanks for taking the time to leave this review, we are sorry to see this is only 2 stars. We always appreciate and take on board member feedback. We would like to apologise for anything that has caused you to have a negative experience.
In terms of the cleanliness in the changing areas and how that makes you feel when you use them, we would always advise that you speak to a member of the team at the time so they have chance to rectify it asap and stop it effecting yours and other member experiences. However if you do not feel comfortable addressing the team you see in person, we would urge you to email the management team on: Miltonkeynes@jdgyms.co.uk to resolve the issues you have raised and prevent them from occurring again.
Best wishes,
The JD Gyms Team.
💚
I joined on line 2 weeks ago and was…
I joined on line 2 weeks ago and was told inductions are on Tuesday and Wednesday so I turned up on Wednesday morning and pushed the green button as advised. A personal trainer came straight out and took me through a training schedule, he was excellent, sorry can't remember his name.
9. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi Russell, thank you for leaving a review and the 4star rating! It's great to hear you had such a great first experience at our Milton Keynes gym and had a thorough induction . We will be sure to pass this onto the team! The JD Gyms Team 💚
The equipment is broken for too long…
The equipment is broken for too long and too many people sitting on machines using mobile phones love the gym but disappointed
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä JD Gyms - Milton Keynes
Thanks for leaving us some feedback Ian. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible
Alternatively please do not hesitate in picking the brains of our Personal Trainers in Milton Keynes as they will no doubt have a weird/wonderful alternative for you if some of the equipment is out of action. Keeping you on track to smash your goals💪 . If you have any concerns about equipment, please notify staff on site as soon as you can, similarly please do so if you believe other members are hogging equipment and not necessarily using it as we wouldn't want you to have a disappointing workout! The JD Gyms Team 💚
First of all you said there is a…
First of all you said there is a private room for ladies and when i talk to you by phone I mentioned that I am a muslim and you assure to me that …. But when I arrived the second day and during the time when i came inside the changing room i surprised with man from the stuff inside he was fixing something and he was so rude he stayed and argued with me that he has the right. That was awful , audacity plus he didn’t apologised even didn’t respect the others
I think i will cancel my subscription and i won't tell my friends
12. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there
Thank you for your review.
We strive to provide a comfortable and respectful environment for all our members. We will investigate this matter further and take appropriate action to ensure such incidents do not occur again. Your feedback is valuable to us as we continuously work to improve our services.
Best wishes
The JD Gyms Team
I used to exercise at PureGym
I used to exercise at PureGym, but JD Gym is the best. They have all the equipment, a steam room, and amazing studios. Additionally, I really love the lighting system at JD Gym.
11. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there Asmatullah, Thanks for taking the time to leave us a review.
We appreciate your comments about our Milton Keynes gym. The team there will be over the moon with the 5 star rating but even more so for getting you in from the teal side of the industry😉
Best wishes,
The JD Gyms Team.
💚
Great gym and loads of choice for…
Great gym and loads of choice for machines, cardio and weights area. The only thing stopping from 5* is the changing rooms. Could be slightly cleaner as do smell a bit
4. marraskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there
Thank you for the feedback and the 4-star rating. We appreciate you highlighting the changing rooms, and we will certainly take your comments into consideration as we strive to improve the member experience.
Best wishes
The JD Gyms Team
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there Gareth, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience at our Milton Keynes gym!Take care The JD Gyms Team 💚
Renewing was very easy on the app
17. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there. Thank you for taking the time to leave us a review, we are loving the 5* rating!
We like to make the re-joining process nice and easy so you can save all your hard work for the gym floor in Milton Keynes
😊 💪
Best wishes,
The JD Gyms Team.
💚
Nice and spacious
The gym is nice spacious, there is a women’s only area which is lovely. But the app doesn’t have a lot of information it would be nice if it would log the amount of times you have attended the gym. And if it would have workout plans that we could use
24. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hello Samah, thank you for taking some time to leave us a review! It is great to hear you are using and enjoying the ladies only section of Milton Keynes.
We do have plans to develop our app further in the future, but for now we're just using it to allow contactless entry for our members and it does that wonderfully well.
Alternatively please do not hesitate in picking the brains of our Personal Trainers in Milton Keynes as they will no doubt have a weird/wonderful workout for you
The JD Gyms Team 💚
i love all the equipment provided…
i love all the equipment provided however the girls section is a tad bit small and could use another stair master
15. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hello Aysha, thanks for leaving a review! I'm really pleased to hear you are enjoying the equipment and the gym overall as well as the ladies only section at our Milton Keynes gym. We do our best to provide for all types of members and each part of the gym is sized proportionally to the overall demand. We don't actually have ladies only sections at all locations, but in parts of the country where there is greater call for this due to religious or cultural reasons, we do tend to put them in. As I'm sure you can appreciate, as a percentage of our whole member base, those requiring the privacy of a separate section is quite small. Almost all our female members make use of the main gym and the full range of facilities on offer. Perhaps there is something we could do to help you make use of the wider gym so that you're not feeling confined by the smaller space? You could look at speaking with a Personal Trainer... they would be a great person to discuss that with. If it's an issue with the equipment available in the ladies only section, you are welcome to take in extra items, e.g. heavier dumbbells, if you'd like to or raise this to a member of staff the next time you visit. The JD Gym Team 💚
Everything was perfect
9. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there Selorm, thank you for leaving us a review, The team in Milton Keynes will be thrilled to see the 5 stars ⭐ The JD Gyms Team 💚
Great experience but I can't stand the…
Great experience but I can't stand the constant gritty music they always play.
7. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there Caroline. Thank you for taking the time to leave us a review and your comments about our Milton Keynes gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
Best Wishes,
The JD Gyms Team
💚
Absolutely love this gym…
Absolutely love this gym … I have never stepped foot into a gym before and on my first day I received a very warm welcome and was shown how is use the equipment correctly to avoid injury and to get the best out of my training. Highly recommend
2. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi Sheryl. Thank you very much for taking the time to leave us a review and the amazing 5 star rating! The team in Milton Keynes will love to hear how comfortable you have been made to feel from the very first minute😊
Don't forget that you get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞
Best wishes,
The JD Gyms Team.
💚
Missed opportunity
I see huge potential in the gym, however, the end result is very frustrating due to the many missed opportunities. A gym with this kind of traffic needs at least two or three normal leg press machine... and the only normal ones there are not working. Also, not precor and matrix wanabe leg presser. The grouping of the machines is also disastrous, a triceps press machine and at least two horizontal bench press machines are missing. In addition, there are particularly good machines that are of course not the above-mentioned brands... for example, the nautilus hip trust machine, for the back:
t bar, the pull-down and rowing machines with independent arms, and the seated adjustable back chest machine. What I particularly liked was that the boxing area is relatively large and spacious, but I was particularly saddened by the fact that the weight and quality of the bags is disappointing, the racket wall would be a huge plus point if it were not worn out. Unfortunately, there is no really heavy bag, aqua bag, a full-size standing bag for kicks, and a speed bag bar, but the latter would just be the cherry on the cake. Finally, it is incredibly cold in the room. Under these conditions, I will cancel my membership as soon as I can. It is so unfortunate that it has so many possibilities.
1. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hello Roland, thank you for taking the time to leave us such a detailed review. We are disappointed that it is such a low score but we also understand everyone's individual preferences mean a lot to them, especially when it comes to your training.
We work hard with our suppliers to offer a wide range of equipment that will best compliment the majority of our members needs.
We like to offer the boxing equipment as an additional benefit to the rest of the gym as we are not a bespoke boxing facility but understand it is an area of training you are passionate about, so we apologise for not being able to cater for that.
We wish you all the best in your future training.
The JD Gyms Team
This gym smells really bad
This gym smells really bad, I tried to ignore the smell and carry on training but I was so strong I had to leave half way through. Yet there is people hovering and cleaning all day, please fix the smell. Really disappointed overall tbh I thought it would be a great gym and heard good things about the chain. But the equipment here is laid out really poorly.. you’re training on top of people pretty much and you can’t find things. It’s also really dark everywhere.
1. lokakuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there, thank you for taking the time to leave us a review. Although we are disappointed with the rating we appreciate your honesty.
We are very sorry to hear about your experience and that you felt the need to leave your workout early, this is the last thing we would ever want your gym experience to be.
We do however appreciate you bringing this to our attention and we will be sure to address the issues you raised with our team in Milton Keynes.
We are always striving to improve our facilities and services, and your feedback is valuable to us. Please do not hesitate to bring it to our teams attention in club as it may be something they can rectify for you asap.
Best Wishes
The JD Gyms Team
💚
Nicely set out gym
It's just good gym with lots of equipment and spaced out really well
22. syyskuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi Mick.
Thank you for taking the time to leave us a review and your comments about our Milton Keynes gym.
It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
Keep up the great work!
The JD Gyms Team
💚
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi Valentina, thank you for leaving us a review, we are thrilled to see the 5 stars, the team in Milton Keynes will be over the moon with this!⭐
Keep smashing it out in the studio!
The JD Gyms Team 💚
Great gym
Great gym. Loads of equipment and weights. Lovely people attending. Plus the 24 hour access.
4. heinäkuuta 2024
Vastaus yritykseltä JD Gyms - Milton Keynes
Hi there Amanda - Thank you for taking the time to leave us some feedback for Milton Keynes, it will make the teams day that they have notched up a 5 * review!. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience (24/7)! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
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