Our new chipper arrived on time, set up was straightforward (ref YouTube videos). It seems excellent quality and is performing as expected so far - chipping laurel, leylandii and elderflower. Weve eve... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Feels like a well made trolley jack. 3T ability probably a bit overkill for a Mini but knowing it's JCB I feel safe in the knowledge that it won't let me down. Low profile model easy fits under the ve... Näytä lisää
Yritys on vastannut
Very good supplier contact, keeping me informed of how my order was progressing. Delivery was okay and the driver did call 45 minutes before delivery to confirm that he was on route. The only disappo... Näytä lisää
Yritys on vastannut
I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Manufacturer of JCB power tools, power tool accessories and hand tools.
Yhteystiedot
Yhdistynyt kuningaskunta
- 03308380257
- info@jcb-tools.co.uk
- jcb-tools.co.uk
4,3
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 67 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beast of a jack
Came on time. Absolute beast of a jack. Needed it to press out a heavy ball joint on a coach and it did it with ease.
13. toukokuuta 2026
I purchased a JCB wood chipper…
I purchased a JCB wood chipper expecting the level of quality normally associated with the JCB name. Unfortunately, the machine arrived damaged, with marks to the feed chute, damage to the fuel tank area, and issues with a wheel component straight out of the box.
Despite taking the time to fully assemble the machine, test it by running material through it to ensure functionality, photograph the issues, and contact customer services, the resolution offered was a £10 compensation payment.
For a heavy-duty machine costing this level of money, I found both the condition it arrived in and the response from customer services extremely disappointing. I would have expected much better quality control and a more reasonable resolution from a brand such as JCB.
Sadly, this experience has left me with little confidence in the product or customer support, and I will now be looking elsewhere.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Late delivery even mentioned on the…
Late delivery even mentioned on the website next day delivery. Posted by 2 - 3 days service...
Impossible to get correct details on the invoice, even correct details were mentioned at the very beginning. Poor service.
12. toukokuuta 2026
This is the third angle grinder I have…
This is the third angle grinder I have purchased to my collection, I have had good service, strong enough for the tough Jobs
12. toukokuuta 2026
Fast and easy for what i needed
8. toukokuuta 2026
Good quality. You get what you pay for
Purchased a 3 tonne trolley jack. Excellent quality and fast delivery
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Damaged car jack
The product I purchased was a car jack which cost me over £200 when it arrived it look as if it has been used because of the condition it came in it came damaged with scuffs and marks also had paint coming off and the packaging was also damaged the product was not dealt with care
6. toukokuuta 2026
Great deliv .Good value mitre saw
Great deliv .Good value mitre saw
but useless instructions especially how to change blade-never mentioned its a reverse bolt!
also bore different to last saw so I have a useless blade
4. toukokuuta 2026
I was very happy with my saw stand .
I was very happy with my saw stand .
The stand is extremely well made and fits my large Dewalt saw.
Ordering was easy and delivered in 2 days of ordering.
I will be looking at your other tools
Thanks Nick Dixey
30. huhtikuuta 2026
Vastaus yritykseltä JCB Tools
Thank you for your wonderful review, Nick. We’re delighted to hear that you are very happy with your saw stand and that it fits your larger DeWalt saw well. It’s great to know that you found the stand well made, the ordering process straightforward, and the delivery prompt.
We truly appreciate your support and look forward to hopefully supplying you with more tools in the future.
Kind Regards
Rukshal
Been a really good buy…
I have had this machine a while now and it is still really good so i will give 5 stars
24. maaliskuuta 2026
Vastaus yritykseltä JCB Tools
Dear David,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Employee discount code refused
As a JCB employee I tried to use the discount code from the JCB staff intranet. Which I have done before. On this occasion the website would not accept it. I tried customer services via the chat service and the operator states that the store is not ran by JCB so was unable assist, and even after I offered to send proof of JCB employment, wouldn't honour the discount advertised, I also showed proof of the code in the staff website.
28. huhtikuuta 2026
Vastaus yritykseltä JCB Tools
Dear James,
Thank you for taking the time to share your experience, and please accept our sincere apologies for the frustration caused.
We are very sorry to hear that the discount code was not accepted at checkout and that our chat support team were unable to resolve this for you, even after you provided details of your JCB employment and access to the staff intranet offer. We fully understand how disappointing this must have been, particularly as you have successfully used the offer previously.
We appreciate you raising this with us, and your comments will be reviewed with the relevant teams to ensure clearer handling of staff-related promotions going forward.
Kind Regards
Rukshal
first class equipment and first class…
first class equipment and first class delivery
28. huhtikuuta 2026
Vastaus yritykseltä JCB Tools
Dear Colin,
Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Vastaus yritykseltä JCB Tools
Dear Lucian,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Good price good delivery all round good…
Good price good delivery all round good to do business with
20. huhtikuuta 2026
Vastaus yritykseltä JCB Tools
Dear Barry,
Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Good hard wearing tool,well built,ready…
Good hard wearing tool,well built,ready to work
20. huhtikuuta 2026
Vastaus yritykseltä JCB Tools
Dear Peter,
Thank you for your wonderful feedback. We’re delighted to hear that you are happy with your purchase and the service received. Your support is greatly appreciated.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
some of my tools already broke I am…
some of my tools already broke I am looking for option of using the warranty
24. maaliskuuta 2026
Vastaus yritykseltä JCB Tools
Dear Catalin,
Thank you for your feedback. We are sorry to learn that your item broke.
We have previously sent you an email regarding this matter but have not received a response as of yet.
Should you still require any assistance or support, please do not hesitate to reach out to us and we will be more than happy to help.
Kind Regards
Rukshal
Vastaus yritykseltä JCB Tools
Dear Katherine,
Thank you for your wonderful feedback. We’re delighted to hear that you are happy with your purchase and the service received. Your support is greatly appreciated.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
High quality tools
24. maaliskuuta 2026
Vastaus yritykseltä JCB Tools
Dear Nicholas,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
just what I needed
just what I needed, delivered on time so very happy all round.
24. maaliskuuta 2026
Vastaus yritykseltä JCB Tools
Dear David,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.