Japebo.co.uk Arvostelua 460

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

What can I say other than it’s an easy website to find your way around buy the correct goods you need all goods are first class quality and if you need things quickly next day is an option

Yritys on vastannut

Saanut 3/5 tähteä

8/6/26 - Amended following Japebo answer. When I receive the items ordered, I will amend the stars further. I ordered connex xsmall vented and you sent me easyguard open medium which are absolut... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The product was just what was needed. Post order support was great. Didn’t realise that it was coming from Denmark but that did not cause a problem as I did not have an urgent need.

Yritys on vastannut

Yrityksen tiedot

  1. Kuulolaitemyymälä

Tietoja yrityksestä Japebo.co.uk

Yrityksen kirjoittama

Japebo logo

Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.

We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊

🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly categorised by brand and type, and with search functionality, detailed descriptions, and clear product images, we help you quickly find the right spare parts and accessories.

Visit our webshop

🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive a tracking link so you can follow your delivery every step of the way.

💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding the right products for your hearing aid. We know our products inside out and provide guidance both before and after your purchase.

🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with 90-day returns. We combine a wide product range, ease of use, and expert knowledge in one place.

⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.

Why choose Japebo?

Yrityksen kirjoittama

Find the right product – without the hassle
At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
Helpful support when you need it
Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
Fast dispatch & reliable service
We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
Safe and transparent shopping
Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.

Yhteystiedot

Everything for your hearing aids

Fast delivery and original parts from leading brands all in one place.

4,4

Erinomainen

TrustScore 4.5/5 tähteä

460 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 89 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

goods delivered on time and good…

goods delivered on time and good product very pleased

17. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Thank you for your kind feedback!

We’re very pleased to hear that you’re happy with both the delivery time and the product.

We look forward to serving you again in the future.

Kind regards
Thomas – Japebo

Saanut 5/5 tähteä

Easy to order

Easy to order. Delivered very quickly and efficiently. Will definitely be ordering more products for myself and other elderly neighbours

14. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Suzanne, thank you so much for your lovely review 😊

We’re very happy to hear that ordering was easy and delivery was quick. We truly appreciate your support and look forward to helping you again.

Best regards,
Mads – Japebo

Saanut 5/5 tähteä

Immediate despatch

Item was immediately despatched on April 15 and arrived on April 21st.
Nothing to do with Japebo but wish Widex receiver wire was more robust. It’s about the 4th receiver I’ve had to buy. The second from Japebo a year or so ago. Usually the right side ear one.

15. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Mark, thank you very much for your review.

We’re glad to hear that your order was dispatched quickly and reached you safely. We also understand your frustration regarding the receiver wire, especially when you’ve had to replace it several times.

Kind regards,
Mads – Japebo

Saanut 5/5 tähteä

Easy to order

Easy to order. Swift delivery. All very good. Thanks.

13. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Deborah,

Thank you for your kind review! We’re very pleased to hear that the ordering process was easy and that your delivery arrived quickly.
We truly appreciate your support and hope to welcome you back again soon.

Kind regards
Micas – Japebo

Saanut 5/5 tähteä

.The products were exactly as ordered…

.The products were exactly as ordered and arrived
as indicated .

1. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Thank you for your review.

We are pleased to hear that the products matched your order and that the delivery arrived as expected. Providing a reliable and accurate service is very important to us.
We appreciate your support and hope to serve you again in the future.

Kind regards
Micas – Japebo

Saanut 5/5 tähteä

Right part delivered in time

Right part delivered in time. Happily buy from again

28. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi James, thank you for your review and for choosing Japebo!

We’re very pleased to hear that the right part was delivered on time.

It’s especially nice to hear that you would happily buy from us again. If there’s ever anything else we can help you with, you’re always welcome to reach out.

Best regards,
Mads – Japebo

Saanut 5/5 tähteä

Everything went excellent from the…

Everything went excellent from the start.

9. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Andrew, thank you for your review and for choosing Japebo!

We’re very pleased to hear that everything went excellently from the start.

If there’s ever anything else we can help you with, you’re always welcome to reach out.

Best regards,
Mads – Japebo

Saanut 5/5 tähteä

Excellent Service

Have used Japebo in the past. Fast delivery and a wide range of spares for most hearing aids.

8. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Mulberry, 
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support

Saanut 5/5 tähteä

Order completed very efficiently

Order completed very efficiently

8. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi John,

Thank you for your review.
We are pleased to hear that your order was completed efficiently – that is exactly the experience we aim to provide.
Thank you for shopping at Japebo. We truly appreciate your support and hope to assist you again in the future.

Kind regards
Micas – Japebo

Saanut 2/5 tähteä

This purchase has dragged on for WEEKS

This purchase has dragged on for WEEKS, for a charger that I ordered in an EMERGENCY. First, the wrong device, second a highly defective payments system, third an incredibly slow delivery chain, and still the charger has not arrived. Not happy, don’t know why I’m even taking time to do this, but thanks for asking

7. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Chris, We’re very sorry to hear about your experience.

We’ve done everything we can to help resolve this as quickly as possible. As you mentioned, the first charger ordered was unfortunately not the correct one, but we arranged and shipped the correct replacement to you on Thursday, along with a return envelope.

I've just sent you the tracking details directly so you can follow the delivery.

We completely understand how frustrating this situation has been - especially when the item was needed urgently - and we truly appreciate your patience.

Kind regards,
Mads – Japebo

Saanut 5/5 tähteä

Good quick service

The products arrived swiftly in the UK from Japebo.

25. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Brian,

Thank you for your review.
We are pleased to hear that your order arrived quickly in the UK and that you had a good experience with our service.
Thank you for shopping at Japebo – we truly appreciate your support and hope to assist you again in the future.

Kind regards
Micas – Japebo

Saanut 1/5 tähteä

still waiting

still waiting, 2 weeks now

1. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Paul, We’re very sorry that you’re still waiting, and we completely understand how frustrating this must be.

Due to the Easter period, your order was unfortunately not picked up by the courier until 7/4, and this has caused a longer delay than usual. We sincerely apologise for the wait and fully understand that this is not the experience you should have had.

We’ve also contacted you by email with your tracking details, and your parcel is expected to be delivered today.

Kind regards
Mads – Japebo

Saanut 1/5 tähteä

I ordered connexx vented 3.0 sleeves…

I ordered connexx vented 3.0 sleeves from you on 3rd April. Today I received a packet of wax ear tips. Please send me the correct item.

3. huhtikuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Dawn, We’re incredibly sorry that you received the wrong item, and we completely understand how frustrating that must be.

Of course, we’ll make this right for you and ensure that the correct Connexx Vented 3.0 sleeves are sent out. 

We’ve also contacted you by email so we can resolve everything for you as quickly and smoothly as possible.

Kind regards
Mads – Japebo

Saanut 4/5 tähteä

Excellent customer service response

Initially there was a problem with the order delivery information but very helpful and quick response to reship the items.

20. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Dave, 
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support

Saanut 5/5 tähteä

verry good product.

27. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Thank you very much for your review! We’re happy to hear that you’re pleased with the product.

We appreciate your support and look forward to helping you again.

Kind regards,
Japebo

Saanut 5/5 tähteä

Fast

Fast, efficient service.

Responsive. Clearly want your business and are keen to ensure good customer service.

24. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Thank you so much for your kind words! We’re really pleased to hear that you experienced fast, efficient service and that our team was responsive.

Providing great customer service is very important to us, so your feedback truly means a lot.

Kind regards,
Japebo

Saanut 5/5 tähteä

This was my third order with Japebo and…

This was my third order with Japebo and I am once again so pleased with the speed of delivery and quality of the product.

24. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Kurt, thank you very much for your wonderful review and for choosing Japebo again.

We’re delighted to hear that you are pleased with both the delivery speed and the quality of the product. It really means a lot to us that you have now ordered from us three times.

We truly appreciate your support and look forward to helping you again in the future.

Best regards,
Mads – Japebo

Saanut 5/5 tähteä

Good experience. Would buy again

Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Scotland, which is fine. Tracking in transit didnt work. Items were well packed and were received in perfect condition. Would buy again.

19. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Alexander,

Thank you very much for your detailed and positive review - we really appreciate it!

We’re glad to hear that you found the website easy to navigate and that the compatibility information was helpful. Great to know your order arrived safely and in good condition as well.

We’re sorry to hear that the tracking didn’t work as expected during transit - that’s definitely something we’ll look into.

Thanks again for your feedback, and we’d be happy to help you again anytime!

Best regards,
Mads – Japebo

Saanut 1/5 tähteä

Product not arrived yet! addons didn't work

Product not arrived yet!
offer to add to order didn;t work - put in code and the system added small order charge and postage

24. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Hi Ray, thank you for your feedback, and we’re sorry for the frustration.

According to the tracking, your order is due for delivery today. We have also sent you an email with the tracking details.

We would really appreciate it if you would consider updating your review once the parcel has arrived.

Best regards,
Mads – Japebo

Saanut 3/5 tähteä

Didn't realise came from Denmark so…

Didn't realise came from Denmark so took longer than expected otherwise ok

22. maaliskuuta 2026
Japebo.co.uk-logo

Vastaus yritykseltä Japebo.co.uk

Thank you for your review, John.

We appreciate your feedback. Delivery times can vary depending on location, but we always aim to dispatch orders as quickly as possible. We're glad to hear everything else met your expectations.
If you ever need assistance, please feel free to reach out.

Kind regards
Micas – Japebo

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin