Itvx Arvostelua 

Most be the worst streaming service on TV, watch a programme lasting 50 minutes and have to endure 35 minutes of adverts. I always mute the adverts and darken the screen to avoid repetitive and boring adverts. I would image ITVX is not a good commercial platform with so many annoyed customers.

Zero stars. Paying for no adds and despite this robbery we are subjected to itvx adds throughout viewing main programmes. Fastest FWD is 7 seconds. Truly a crap service. It's no wonder folk revert to illegal downloads

There is no way to replay or catch up where you might have missed something, honestly streaming, if you can rewind, or join where you left off, what's the point?
I will record the rugby on Freesat, progress?

So, I've been paying to not have commercials, for about three years now.
The price has just gone up to £5.99. A 20% increase, and yet, you've now started including mandatory TV ads, for programs I have ZERO interest in, and can't skip them.
Who's ridulously stupid idea was this???
I can tolerate the price increase, but I'm not tolerating the cr@p enforcment of rubbish TV shows.
Yes, this has made me very angry. If this hasn't changed by the end of March 2026, you can shove your subscription where the sun doesn't shine, and I'll just delete the app and stop watching any of your shows. There are plenty more TV shows available these days.

i wouldn't even give it one star its shit

I pay for premium with no adds, the one for tv i use is very laggy, slow, have refresh it most of time and if im playing live tv it will only play for while then say there problem and turn off, itv need to improve the apps

lot of advert every 5 minuts after longer watching they know how they do it .

I have a query about a program that was on schedule record that suddenly disappeared before the end of the series so I sent an email to ITVX help.

What a superfast and lovely email I got from Asanda in
ITV Customer & Viewer Services. Faultless service and customer care so thank you very much - first class service

An error code appeared preventing me from watching. An online search suggested the code meant it had been detected I was watching from outside the UK. Nobody told me Scotland was now independent! Their “customer service” is an online form to submit. It took me in a loop back to the page where I started. Sadly I can’t watch the rest of the series but with ads every 5-10 mins I’m not that bothered. I won’t repeat the itv x experience in a hurry.

One of the poorest streaming apps I've used so far. Constant glitches on the phone app, and laptop isn't much better. Advertising has a tendency to loop back on itself instead of starting the programme, and you can only clear caches so many times! Thinking at this stage that the ads are so dominating, they're ruining the actual function of the app. Sort it out or lose it ITV.

It’s about time someone in a responsible position in this company started reading customer feedback and took some action to correct the woeful website and app they throw out to customers.

I have been locked out of my account for months with seemingly no way to get round the layers of complete ineptitude they surround themselves with.

Awful. Bring back ITV hub!! This streaming service is constantly dropping out and if you pause it to go away for just a short while it kicks you out and you have to search for the program again. I am constantly having to re-boot the fire stick because of it. Try to avoid as much as possible and watch I Player instead

The program was very good spoiled by a very poor presenter.

Thieving gits, you either pay or watch more adverts than program. Painful

Busy and convoluted home screen. Ads are incredibly repetitive. But the most annoying thing is the one single and that's always at a much higher volume than the rest, and surprise surprise it's the advert for itv itself. This is the reason I'd rather watch other streaming platforms than this.

Extremely disappointed with the whole thing. No comparison whatsoever with iPlayer. Makes it very expensive for what it provides. Surely it can be improved. Otherwise it’s not worth having, causes too much stress

Absolute waste of time

Don't bother freezes constantly comes up with RETRY

Th Corrie / Emmerdale mash up, what a ridiculous episode. Unrealistic and exceptionally poor storyline!

It’s funny how much they push the APP, but it is absolutely awful. Paid for premium and it was still just as bad. They can’t be proud of it, surely?! Whoever is in charge of it needs to be sacked. Absolute waste of time.

I would give minus but it won’t let me . I watch on my cheap bedroom TV on aerial but can’t watch on my super smart tv live makes me watch later bye bye ItV just hard work