iROCKER Arvostelua 

Brittany and the team exceed expectations for their product and customer service. Great company!!!

We needed to order another cup holder for our float, one went floating away over the weekend, we unscrewed it and then a rouge wave came and she went bye bye. Couldn't get to it, dang it. Anywho, went on line to order the replacement, website is well thought out so it was easy to find and order. Poof, we had it within 3 days! Amazing! Opened the box and the screw was broke off. I emailed CS with a pic and within an hour of me sending that email, the team was on it. They apologized and then I received an email that a new one was being sent. Holy toledo that was so fast and efficient. Blown away for sure. We love all our Irocker products we have purchased. That float is the bees knees and works great! Less than 10 minutes to blow up and habe it in the water. Our Golden loves it and it doesnt get torn up at all. He lays in it, walks the side and yes. He is kinda klutzy! Always a fun time. Thank you for all you do and did. Brittany was in constant contact with us and answered emails really fast! Thank you so much for everything. Made my day.

Lou was amazing. He contacted us immediately and resolved the issue. Great quality products, and wonderful service too! Very appreciated!

Brittany was amazing! I reached out through the Contact Us link regarding an issue and she contacted me immediately, gave me step-by-step instructions for how to remedy the issue, and was kind and easy to work with. We exchanged a few emails back and forth and were able to get the issue resolved within a matter of hours. I was very impressed with her expedient responses and her knowledge of the issue. She made the whole process smooth from start to finish!

Customer service was helpful with 2 separate orders.

High quality board, electric pump is super easy to use pumps up to 15 psi in no time. Feel very stable on the Cruiser 7.0 even with 2 folks on board. All of the accessories are high quality as well, If I need another SUP I'll be coming here!

Very easy board to paddle and maneuver due to its amazing stability.

I worked with Brittany to get a necessary return done and I am now faithfully upgrading to the Blackfin board. I appreciate the promptness with which everything got done!

Customer support is not available! Once they get the money they don’t care. Nothing arrived when it was supposed to several different shipments and still missing pieces!

Excellent customer help, quick delivery

I emailed IRocker for product information, and talked to customer support representative Brittany. I asked about which paddle board would work best for me considering my situation, a senior beginner and the activities I that I was looking to do with it. She was able to give me some good guidance on what I should be looking for and helped me pick out the board that I ordered today. Can't wait to get it. Thanks Brittany !! 🤙

I’ve had my first iRocker board for 4+ years and it’s still in great shape. Loved it so much I bought a second this summer! Quality is top-notch, and when a paddle was missing from my order, they shipped a replacement the same day. Excellent products, excellent customer service.

I own several iRocker paddle boards and I am extremely happy with them. The boards are stable and nimble, and easy to inflate and set up.

I recently had a problem with one, and Lou & The iROCKER Customer Experience Team were amazing. They responded quickly and made the whole process simple. They exceeded my expectations, and most importantly, got me back out on the water.

I highly recommend iROCKER for the equipment and for the customer experience.

I ordered something for my husband that arrived quickly, however it was the wrong item.

I emailed the Customer Service Team and received a lightning fast response from Lou.

To my delight, the issue was handled with care and within moments of my email.

I’d like to give a shout out to the most excellent service and iRocker on my friends!

Even though we returned items ordered, the customer service team was outstanding! Highly recommend iRocker. They do strive to make the experience seamless and guilt-free. Spoke with several reps over the course of 2 weeks. Hudson was very understanding, helpful and provided great follow-through. Thank you!

Love the IRocker boards but this second one we just ordered cane with a missing paddle.

Fantastic customer support!! I was trying to use a discount code for healthcare workers through ExpertVoice but the code wasn’t working, and ExpertVoice had been unable to help me. I sent screenshots through the iRocker customer support form and had a reply <30 min later from Hudson. After some back and forth and troubleshooting, the code still wouldn’t work, so they provided me with my own code that provided the same discount price offered through ExpertVoice! I was very impressed with how quickly they replied and so happy that I was able to get the discount and purchase my new board in time for an upcoming trip!

I would like to shoutout Lou for excellent customer service! Lou helped me troubleshoot an item and provided me with a great solution. Thank you for the swift responses and fantastic products!

I did not receive the backpack that I added to my order.

Rapid shipping, great product. One missing fin in the box. Wrote a short email to them, got an immediate response from someone who was really on the ball, and within 12 hours the fin was being shipped to me. Excellent customer service and great recovery from a small error.