Iris Galerie Arvostelua 

Vi fik en fin behandling af bemandingen i butikken på Strøget - og vores fotoramme kom da også forholdsvis hurtigt. Men dertil sluttede også alt det gode.
Dårlig kvalitet af foto (lav dpi) som om de vitterlig bare har forstørret billedet uden nogen behandling, vores iris havde lilla omrids - hvilket er en komplet umulig øjenfarve at have. Og at både min mand jeg skulle have det er 10000% usandsynligt. Desuden var en del af omrids sort så man kunne ikke ane at øjet er cirkulær. Samlet set er resultatet langt fra vores forventninger - især prisen taget i betragtning.
Vi kontaktede Iris Galerie som oprettede en sag d. 27. april, og her 3 uger senere er kontrol-teamet hos Iris Galerie stadig igang med at vurdere hvorvidt der er et problem. Da øjefarven er umulig, burde dette ikke være så svært at vurdere!!

Vi er utrolig skuffet. Vi havde glædet os til at få vores store ramme med iris, og blev istedet slemt skuffet over hvor dårligt det hele egentlig var.

Opdatering:
De kunne godt se, at der var fejl på det oprindelige foto. Så de sendte en ny, men det nye havde samme problem, hvorfor vi blev bedt om at møde op igen i butikken og få taget nye fotos som det kunne laves ud fra. Det gjorde vi, og vi så bearbejdningen på skærmen og der blev fortalt, at det nu ville ligne det på skærmen. Idag d. 3/7 modtog vi det nye foto, og store dele af fotoet er nu lilla. Så ja…. Ved ikke hvad jeg skal sige mere.
Men kundeservice har været rigtig flinke og håndteret situationen fint. Bare ærgerligt at produktet ikke lever op til forventningerne eller kvalitet.

Foto bellissime come ricordo o qualcosa di speciale da tenere come ricordo.
Assolutamente da provare.

While exploring Madrid, my friend Fredrik and I popped into this place out of curiosity. It turned out to be such an unexpected and pleasant surprise. Imara and Laura were incredibly helpful and informative. The different types of artwork available using your own eyes is extremely fascinating and they both made everything so interesting.
Definitely recommend a visit!

What an amazing experience with Danecée, she was so sweet from the beginning until the end, she brought me and my friend to take a free picture of our eyes and took the time to show us all the options we had and then offered some coffee and good music! Such a cool concept and store! -Colmar, France

They offered a free trial where we could get our eyes pictured for viewing, the woman working the booth was very sweet, helpful, and working very hard for the best image, knowing this was a nice little couple stop, very enjoyable

It was a super cool experience, great to see how it’s done and to see a final product .Hiba was super nice and helpful to show us the different steps and processes. Thank youuu

Hiba was really great, and the experience was super. I would definitely recommend.

Avoid! Very disappointed. I purchased a pendant in the krakow store in February 2026. I was advised it would take 2 weeks for production and delivery to the UK. After 6 weeks constant chasing, the item was not received, they could not explain what the problem was and offered a full refund. I supplied my bank details and 2 weeks later, I have not received a refund and my emails are being ignored. Please don’t make the same mistake, especially if travelling from overseas. AVOID!!

Super expérience, Anastasia s’est très bien occupé de nous et nous a appris pleins de choses sur les yeux, merci !

Thank you to Anna for taking the time to make our experience so amazing and being so patient to take time to accommodate us, she had our photos done in a matter of minutes and spent time explaining the different features in our eyes. 100% recommended as our experience was so amazing, such a unique and cool experience. Thanks again to Anna your kindness hasn’t gone unnoticed and we will be back again in the future <3

-Dayna & Theo

OZGE gave us an amazing experience. We were completely wowed with the final results! So efficient.

Ozge was so personable and friendly.She spent the time with my family and I to get the perfect picture. We weren’t going to buy anything and she was so kind and helpful we couldn’t walk away with all her work and time and honesty she gave us .THANK YOU Ozge! Nice to meet you and thank you for your time !

Ça c’est pour Thomas V: 👑

Maybe just pay for an electronic copy as the print turns out really dull compared to what they show you in the shop. Not worth £400, incredibly disappointed.

trattamento molto attento, rebecca è stata di una professionalità pazzesca.
prodotto finale molto bello.
il mio occhio è stupendo

Excellent service!!! Highly recommend

bellissima esperienza, prodotto unico

Ozge was a very helpful and the experience was great! The dog is so sweet and very calm. The overall experience is so fun and the product of our eyes turned out great! Highly recommend

Ozge was very nice! Super helpful! Also loved the dog very well behaved and sweet!