I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Näytä lisää
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Näytä lisää
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Yhteystiedot
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Yhdistynyt kuningaskunta
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very happy
I placed my order and received it within 30 hours. The communication from Invision Technology and their nominated delivery specialist was excellent.
Overall, very impressed.
12. elokuuta 2025
Vastaus yritykseltä Invision Technology
Morning Ian, Thanks for your review and it's great news your delivery went well. If you have any questions at all about your product, please just let us know and we would be happy to help. Regards, Anne - Customer Care.
Vastaus yritykseltä Invision Technology
Morning Jan, Thanks for the purchase of our product and for your positive review and we do appreciate it. If you have any questions at all please just let us know. Regards, Anne - Customer Care.
Very happy with the purchase.
Very happy with the purchase.
Fast delivery, great product. Would recommend.
28. toukokuuta 2025
Vastaus yritykseltä Invision Technology
Hi David, Thank you for your review, it is appreciated and if you have any questions at all, please just get in touch. Regards, Anne - Customer Care.
Worth it!
I have two monitors mounted to my wall, they are perfect, they can swivel in a massive angle, hides my cables easily, simple install and easy cleaning of dust! Definitely reccomend these.
Had them mounted for years and they're still going strong
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Curtis, thanks for your review and its great that you are a long term user of our monitor arms. Check out our latest edition, the Vortex Gaming arm!
Ann from customer services did a…
Ann from customer services did a sterling job helping me fix my new TV to and existing Invision wall mount.
Two points.
First.
The Invision wall mount has supported my old 55" TV for several years without any issues whatsoever.
Second Point.
Customer service is exemplary, there lines of communication are excellent. Emails are answered promptly.
I Would reccomend their products and service without hesitation.
Thank you Ann, my enquiry was successfully dealt with very quickly by you.
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Philip, Thanks for your review and your kind words, we do appreciate it and we do like to think we excel with our level of customer care! If you have any question at all in the future, please just let us know. Regards, Anne - Customer Care.
Great product and great support!
Excellent product in the first place and great support when I needed it!
18. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Jon, Thank you for your review of both our product and service, we do appreciate it and if you need any help in the future, please just get in touch. Regards, Anne - Customer Service
Ease of the experience
Ease of contact and ease of understanding written instructions to sort out my situation is the reason I can easily give Invision Technology five stars
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Good Morning, Thanks so much for your review and for the feedback on the instructions, we do appreciate it and if you have any questions at all, just let us know. Regards, Anne - Customer Care.
A truely awesome company
Invision does not only sell high quality and nicely designed products, they are also a really awesome company to deal with! I sadly lost a clamp for a monitor arm, therefore I emailed the costumer service and asked if they had any spare parts available. They answered that they actually didn't sell spare parts separately, like the clamp that I needed, but they'd check the warehouse to see if they had one laying around. To my luck, they had one and they were so nice, to send it to me free of charge! Now, that is the kind of costumer service that connects a consumers soul to a company. I'd be really happy and even prioritze to buy from invision again, after this situation. We'll done invision!!
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Benjamin, Thanks so much for your detailed review and it was a pleasure to assist, that's what we are here for! If you have any questions about any of the products in our range in the future, please just let us know. Regards, Anne - Customer Care.
Not Evil Trump Supporting Amazon
I liked that I could order from you and not Amazon (a supporter of Trump and anti-Diversity). It came quickly and worked like the last two.
19. huhtikuuta 2025
Vastaus yritykseltä Invision Technology
Good Morning, thanks for your review and its great that you are a repeat customer for our products and whilst we do also sell via other platforms, we like to give our customers options and offer the same level of support however you buy our products! Thanks again, Anne - Customer Care.
Great Bracket
Great product with easy instructions , and does exactly what you would want it to
15. huhtikuuta 2025
Vastaus yritykseltä Invision Technology
Good afternoon, Thanks so much for your review of our product and we hope you enjoy your viewing experience! If you have any questions at all, please just let us know. Regards, Anne - Customer Care.
Affordable, functional and fast
Prompt delivery and a good product at a reasonable price. Happy to recommend these guys.
14. huhtikuuta 2025
Vastaus yritykseltä Invision Technology
Hi Neill, thank your for your review for our monitor arm and for the recommendation. If you need any further assistance at all, please just get in touch. Regards, Anne - Customer Care.
The service was superb
The service was superb. Knowledgeable, friendly and efficient. It was truly refreshing, only wanted a small item but couldn't have been more helpful..
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Steve, Thanks so much for your kind words, we do appreciate it! Anything else you need in the future, please don't hesitate to let us know. Regards, Anne - Customer Care.
Quick informative response
Quick informative response, thanks Anne.
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Graham, Thanks so much for your review and you are most welcome! Anything else we can help with, please just let us know. Regards, Anne - Customer Care.
Very supportive assistance
Assistance very supportive and able to understand the customer need and to solve the problem in an effective manner
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Fabio, Thank you for your kind review and for the opportunity to help and if you have any other questions at all or have any further issues, please just let us know. Regards, Anne - Customer Care.
Worked for me
Bought an adaptor to mount a 200x300 VESA TV on a 200x200 mount. I only needed two of the metal struts that were provided and there were enough screws. The kit was supposed to allow larger TV mounts to be used on a 200x200 mount, but I think more and/or longer screws might have been needed. The kit worked for me with some wastage but might not have worked for all situations for which it was advertised.
16. maaliskuuta 2025
Vastaus yritykseltä Invision Technology
Hi Daniel, Thank you for your review and I'm sure others will find this helpful. The fixing kit supplied with all our brackets includes various bolts, washers and spacers to help with mounting the majority of TVs on the market, including curved models. However, some newer TV's may need different lengths of bolts than the ones supplied and if the length cannot be achieved with the parts supplied, as part of our compatibility promise, we are always happy to send alternate sizes upon request. Regards, Anne - Customer Care.
Amazing Product, very well built
I had a query, which I emailed in and really didn't imagine I would get a response to. However, it was answered with great detail the next day!
I received the product a couple of days after purchasing it despite I was expecting it 4-5 days which was the free delivery option. So I received the product sooner and without a delivery charge!
The product itself is fantastically engineered. It is robust and aesthetically really pleasing. It was fairly simple to put together but I did review the instructions many times as a first timer. Smooth movement, moveable in all directions, Amasing! I love it!!
Two downsides. The lower arm cable holders are made from thermosetting plastic so not very flexible thus making the insertion of the cables really difficult. If InvisionTechnology can address this, it would be great. It's a fantastic product, would definitely purchase their other products if needed.
Secondly, the instructions refer to USB cables. They don't really detail what this means. It left me scratching my head as to how I fit my USB cables in. What the instructions should say is that specialist USB cables are required, not your everyday cables. This I leaned from YouTube.
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
HI Suki, Thanks so much for taking the time to post your review, it's very much appreciated and I will pass on your comments to the relevant teams. In order to address your two points, it would be great if you could email us ay help@invisiontechnology.co.uk then I can provide some further information that should be helpful. Regards, Anne - Customer Care.
Excellent quality and functionality
Excellent quality and functionality. Quick delivery. I am very pleased with all aspects of my purchase.
25. maaliskuuta 2025
Vastaus yritykseltä Invision Technology
Hi Brian, Thank you for your comments, we do appreciate all feedback and if you have any questions in the future, please just get in touch. Regards, Anne - Customer Care.
Greatful company with a greatful service
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Invision Technology
Hi Bernhard, Thank you for your review and for your kind words, it's much appreciated and we are pleased that we could assist with your enquiry regarding your TV wall bracket. Regards, Anne - Customer Care.
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