I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Näytä lisää
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Näytä lisää
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Yhteystiedot
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Yhdistynyt kuningaskunta
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional Customer Service & Satisfaction
I contacted Invision Technology to help me figure out installing a 65in TV on their wall bracket which had suited very well for a 50in TV. They were quick to help me find a solution after I’d send them pics of the new TV. They promptly sent me out extender rails, which totally did the trick. These guys were super quick not only in resolving the issue I was having, the extender rails arrived promptly next working day. It saved me an unnecessary cost of getting in an external contractor or buying a new wall mount. Reasons surely to be very happy! A big thank you to a very polite Lorna and team. It’s rare finding this calibre of customer service!

Vastaus yritykseltä Invision Technology
Great costxbenefit relation. Excellent customer service.
So far the product and experience are nice and according to my expectations and goals. The support is very stable and easy to mount. The only critic and low point I have is when I type on keyboard my 2 monitors shake a little even using a Flexispot standing desk 1,60X80cm. This causes some eye discomfort while working. The customer assistance is amazing. I highly recommend Invision monitor support.
Excellent service
Great experience with Invision Technology. Communication was clear and friendly, everything was handled quickly and professionally, and the overall service was excellent. Special thanks to Anne for being so helpful

Vastaus yritykseltä Invision Technology
Superb low profile/sturdy wall bracket
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two man job to lift and locate a large TV (mine is 65”) but the large ‘keyhole’ arrangement makes this straightforward. Tilt, rotate, and turn adjustments work well.

Vastaus yritykseltä Invision Technology
Absolutely the best customer service!
Absolutely the best customer service I have ever experienced; and as I am 78 years old that's saying something.
I bought my TV wall mount around 4 years ago and still they are prepared to provide technical support.
Truly a great company

Vastaus yritykseltä Invision Technology
De los mejores brazos
De los mejores brazos. Para dos monitores. Fácil montaje. Soporta peso de mi monitor de 32’’ Samsung M7. Materiales de primera y con pasacables. Muy contento.

Vastaus yritykseltä Invision Technology
Prompt response to request of…
Prompt response to request of assistance. Clear explanation. Kindness and understanding of operators.

Vastaus yritykseltä Invision Technology
Incredible customer service – went above and beyond when they didn’t have to!
I recently purchased the MX400 dual monitor arm for my two 32" curved monitors. Unfortunately, the geometry didn't quite work for my specific setup, and I realized this after the 30-day Amazon return window had already expired. I was stuck with a product I couldn't use.
I reached out to Invision support and was blown away by the help I received from Victoria. She took the time to explain the technical constraints regarding the "leveraged weight" of deep curved screens and suggested that two single MX450 arms would be a better solution.
Even though they were not obligated to help since the Amazon return period was over, Victoria arranged a full refund for the original unit and even provided a courtesy refund on one of the new units. It is extremely rare to find this level of goodwill and excellent service these days. I am now a loyal customer for life!

Vastaus yritykseltä Invision Technology
Ho avuto bisogno dell'assistenza /…
Ho avuto bisogno dell'assistenza / customer care. In brevissimo tempo hanno risolto il mio problema con grande educazione e professionalità. Raccomando i loro prodotti, sia per la qualità dei materiali, ma anche per il volto umano di questa azienda!

Vastaus yritykseltä Invision Technology
I lost my brackets that i needed when i…
I lost my brackets that i needed when i changed tv. It was three years since i had purchased the bracket but they gave me what i needed free of charge with no postage cost . Amazing customer care … thankyou

Vastaus yritykseltä Invision Technology
Great product and great customer service
Great product and great customer service

Vastaus yritykseltä Invision Technology
Good quality and reliable firm
Easy to find what I needed on the website. Excellent quality and delivery was as quoted. Will definitely use again if I need anything else related to vesa mounts

Vastaus yritykseltä Invision Technology
Fantastic customer service.
I used the chat service to order a bracket for my TV. Anne who I conversed with was very helpful. She gave me all the information I needed and even said if I sent her the model number she would make sure it was the right one. This I did and then subsequently ordered it. It arrived at my door a little over 18 hours later. Wonderful service. I can't wait for it to be fitted now.

Vastaus yritykseltä Invision Technology
Great product with exceptional support
Great product with exceptional product support, did not fit my monitor but they were very quick to help me out with a fitting kit that made it work

Vastaus yritykseltä Invision Technology
Customer service is excellent
Customer service is excellent. I was able to speak to real person straight away who advised so send in the technical details of my query via email. This was then responded to in good time to a very satisfactory outcome.

Vastaus yritykseltä Invision Technology
Great products and superb customer service
Second time I have purchased from Invision as the quality of the mobile tv stand we purchased was excellent for the price so we bought another. Invision's customer service was superb when we encountered an issue, friendly and responsive - I felt like I was being treated as an individual rather than given a template response. Great company with great staff, I'll be a returning customer in future I'm sure.

Vastaus yritykseltä Invision Technology
Amazing
Amazing, the products are great and the support team is fantastic, very rapid to answer to my issue and they offered a replacement in no time, great!

Vastaus yritykseltä Invision Technology
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