Insight Investigations Arvostelua 

96
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Couldn’t have had a better experience from start to finish. Sarah put me at ease straight away and was very professional. She brought back results very quickly and offered very helpful advice and s... Näytä lisää

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Saanut 5/5 tähteä

I have never used PI before and wasn't sure what to expect, but Sarah was extremely clear about what she could and could not do, everything was done efficiently, discreetly, and promptly. And we had... Näytä lisää

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Saanut 5/5 tähteä

Not sure why a person wrote such a negative review here Maybe he was told bad news - that he didn't like. !! The precise opposite experience from my perspective. I needed information about "greedy" f... Näytä lisää

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Saanut 5/5 tähteä

I would highly recommend Insight Investigations especially Karen! She was friendly and understanding and was just amazing. Although we couldn’t get to the bottom of my mystery caller she was still so... Näytä lisää

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Yrityksen tiedot

  1. Yksityisetsivä
  2. ja myös
  3. Etsivä

Yrityksen kirjoittama

Insight Investigations is UK's leading private investigator and detective agency with over 35 years experience providing an honest and diligent service to the general pubic and commerce alike throughout the UK, Scotland and Wales. Call us 24/7 at 0800 14 55 123 today!


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

96 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,7

Kaikki arvostelut

(96)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

This is not a company to be trusted

This is not a company to be trusted, I have actually worked for them and they clearly don’t know the meaning of reliance from either a customer or a client.

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Dear Steve,
Your comments & allegations are totally unfounded & untrue.
You were contracted to undertake a small task, you did it and were paid in full, on time and within Terms and Conditions with which you had undertaken previous enquiries for Insight without complaint or comment.
Such Terms and Conditions, I might add, are widespread throughout this industry and others.

That you demanded payment earlier than had been accepted is not, in my opinion, grounds for complaint and bringing this matter to Trustpilot I find somewhat strange. Unless this is for commercial advantage.

We have responded to you privately before this public posting that you threatened and we can only assume this posting is due to a lack of understanding of how a long standing professional agency with in house rules & regulations operates, that you choose to ignore.

You conducted a freelance investigation for us, you were paid within our terms & conditions to which you had previously adhered, however once paid you make these these untrue allegations.

I nevertheless wish you well for the future

Saanut 5/5 tähteä

I have used Insight for the 2nd…

I have used Insight for the 2nd successful time now. I was anxious over this as it was a very private matter. While I didn’t want to believe what they uncovered, facing the reality that they were able to bring to light has answered all my questions and saved me many future problems. Thank you again. Highly recommended. John Taylor

20. syyskuuta 2024
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Many thanks John. Best wishes.

Saanut 1/5 tähteä

Further too..

Further too... (5th Sept)

Dear Beverely Flynn,

My, are you really that inept? You call yourselves Investigators and yet you can't even deduce who an e-mail is from when all the information is in your lap?!

Had you have carried out 'due diligence' you would have known that the e-mail was from the account of Ann Thomson but it referred to your dealings with me (go check your records properly... that's if you keep them but I'll give you a clue...my names at the top of this page)?!

That, just illustrates exactly, how inept/useless at detective work Insight Investigations are!

Where's my £780...hmmm, you've really shot yourself in the foot, here!

7. syyskuuta 2024
Oma-aloitteinen arvostelu
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Dear Ann, Ann Thompson, Mr Flint, we address to all as you have now posted 3 1* star reviews in different names and logins. You have not responded to any requests from Trust Pilot to give further information on your details to assist us in locating your case. However now you have given your client name as Mr Flint we have been able to locate your case which goes back to 2015. You instructed us on 15th December 2023 to conduct this enquiry. Since that date there have been no less than 50 emails between you and the investigator advising various details on the enquiry. Unfortunately given the fact that your estranged adult son wishes to remain private we have not been able to complete this enquiry, this covers extensive international and UK searches as previously advised. We have today also responded to you via email now we have those details. We wish you well.

Saanut 5/5 tähteä

Tony Smith

Tony delivers a swift, precise and impactful service.

Unobtrusive and nonjudgemental, providing support.

You immediately feel he has your back.

A second brief quickly followed as a consequence.

10. elokuuta 2024
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you or your review we are pleased to have been of assistance

Saanut 5/5 tähteä

Exceptional service

A very friendly and helpful service with advice and achieving the outcome required. I received an email and call within half an hour of initial contact. The lady I spoke with went above and beyond to make sure I had all the information needed. I cannot recommend highly enough.

16. helmikuuta 2024
Saanut 5/5 tähteä

Five stars and more!

Five stars and more!

I usually don't leave written reviews, but Insight Investigations completed a mission impossible in my case! They found my friend from almost 30 years ago (sensitive background, and not really public records). I was patient and trusted the process, the investigator was so kind responding to my concerns, and assuring me of possible outcomes. With much gratitude I wholeheartedly recommend them!

12. tammikuuta 2024
Saanut 5/5 tähteä

Really friendly and helpful lady

Really friendly and helpful lady. Gave good advice and offered more help at a cost if needed after I have spoken to my wife.

19. joulukuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your review Charles, glad to have been able to offer some free advice. Best Wishes.

Saanut 5/5 tähteä

Very rapid response but thorough.

Very rapid response but thorough.
Cost was what I was quoted and paid up invoice issued promply.
Also Very professional,and the co. Has an air of trustworthiness which is very important.

15. marraskuuta 2023
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Vastaus yritykseltä Insight Investigations

Many thanks for your review. Much appreciated.

Saanut 4/5 tähteä

Former love spoted after 40 years

First of all I must admit that i had doubts in contacting you from another country since i did not know you and I had no reference to your work.However I don't regret doing it. You have been very honest, helpful and effective. Therefore I am very satisfied about how quickly you sent me the information requested. Thank you very much indeed.

1. marraskuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your kind review. We are glad to have been of assistance.

Saanut 5/5 tähteä

Saved my bum

Tony’s quick response was incredible. Speed of light. New to social media. They saved me a boatload of trouble. Great team effort!

18. lokakuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your review, glad we were able to assist.

Saanut 5/5 tähteä

Discreet and professional

I recently used insight investigations to follow up in a long-standing and sensitive matter. I found the team there to be discreet, professional and communicated well along every step in the process. They managed to achieve significant results in a short timeframe. I would highly recommend them.

7. syyskuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your kind words. Happy to have been of service.

Saanut 5/5 tähteä

Amazing service & results

Amazing service, fast response, they have helped me with two enquiries and the response time was incredible. Super easy to deal with and most importantly they get the job done. 10/10 highly recommend.

10. elokuuta 2023
Oma-aloitteinen arvostelu
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your kind words. Glad to have been of service and we wish you well

Saanut 5/5 tähteä

Top notch professional firm

Not sure why a person wrote such a negative review here Maybe he was told bad news - that he didn't like. !! The precise opposite experience from my perspective. I needed information about "greedy" family members raiding my ailing mum's assets. This firm provided everything and more I needed within 48 hours. I am a very exacting consumer, whatever I buy; first to moan; but, always first to praise. First time experience with this sort of firm - and I found them top notch. And the fee very reasonable. I felt I got great "bang for my bucks" as the saying goes.

29. elokuuta 2023
Oma-aloitteinen arvostelu
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Many thanks for such a lovely review. We are so pleased you're happy with our service and Tony sends his best regards.

Saanut 5/5 tähteä

Great service on reasonable price

Great service on reasonable price !
Very on point , polite and effective !
Can only advise using them.

26. kesäkuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Many thanks for your kind words. We are pleased to have been of service.

Saanut 5/5 tähteä

Excellent service

Such an easy company and person(Karen) to deal with. Understood what I required and explained the practicalities of what could/could not be achieved. The information I required was provided in no time at all

4. kesäkuuta 2023
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Thank you for your review Adele, glad we were able to assist.

Saanut 1/5 tähteä

A waste of £700

A waste of £700

You'll likely not get results if you use this company. Staff is exceptionally rude and lazy.

A better way to get through identity fraud is to work closely with the credit agencies to reverse searches etc (it takes more time but you'll save £700).

12. huhtikuuta 2023
Oma-aloitteinen arvostelu
Insight Investigations-logo

Vastaus yritykseltä Insight Investigations

Of course, you are well within your right to leave us a review, however we feel it only fair to explain the matter from our point of view for clarity.

We were instructed in a matter of possible identity theft. Due to a misspelling in name, the case actually involved two different persons, however no additional fees were charged as would normally be the case. Various enquiries were conducted and during this time, before we had been able to finish our enquiries, you asked us to essentially break the law in obtaining information via methods that we are not willing to do and that would have breached UK Data Protection laws. At this point, after we advised that we could not conduct an enquiry through illegal means, you ensued with threatening emails and stating that a negative Trust Pilot review would be left. Unfortunately, we were not given the opportunity to complete the matter and the negative review was left. Just to reiterate our point, we are not willing to break any laws at any time regardless of whether a client believes that it is possible.

You said you had obtained details of the vehicles ownership via ‘Internet enquiries’ and called us lazy because we hadn’t done that. When we asked how this could be done, as we doubted very much that such details were available on the Internet, you refused further information.

We are sorry you felt we were rude, however the enquiries we conducted were done so in a legal manner, but unfortunately did not yield the result you were expecting.

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