Delighted with Instant Logs. fast delivery very helpful delivery driver and super logs. 10/10 Thank you Kathy Hudson
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Näytä lisää
Yritys on vastannut
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Näytä lisää
Yritys on vastannut
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Polttopuutoimittaja
- ja myös
- Kiinteän polttoaineen tuottajat
- Kivihiilen toimittaja
- Lämminvesivaraaja- ja lämmityspalvelut
- Polttoainetoimittaja
- Puutavaraliike
Yrityksen kirjoittama
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Yrityksen kirjoittama
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Yhteystiedot
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Yhdistynyt kuningaskunta
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
4,8
Erinomainen
315 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
On time and just as described thank you
2. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Hi John,
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear everything arrived on time and as described. If you don’t mind, we’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
Kind regards,
The Instant Logs Team
Nice box of kindling and logs
Nice box of kindling and logs, well packaged and neatly delivered by DHL.
2. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Hi Dieter,
Thank you so much for your kind words! We’re delighted to hear that your kindling and logs arrived safely and well-packaged. Your feedback means a lot to us.
Kind regards,
The Instant Logs Team
First class service which included…
First class service which included accurate delivery time and communication with the admin and ordering personnel.
29. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Ronald,
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you were happy with the service, particularly our delivery accuracy and communication from the admin and ordering team. Providing a reliable and smooth experience is very important to us, so your feedback is greatly appreciated.
Thank you for choosing Instant Logs, we look forward to being of service again in the future.
Best regards,
The Instant Logs Team
The customer service was outstanding
The customer service was outstanding. For my initial purchase of pellets, Rebecca provided invaluable assistance with the arrangements. The delivery was swift, and the driver went above and beyond to ensure the pallet was placed in the garage just as needed.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä InstantLogs
Hi Brandy,
Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca and our delivery team could provide such helpful service and make your experience smooth. It’s always great to know that our efforts to go the extra mile are appreciated.
We look forward to assisting you again with any future orders.
Best regards,
The Instant Logs Team
Great Customer Service
Initial issue with a delivery was quickly rectified and the fact the customer service was so good, I have no hesitation in highly recommending. Will definitely use them again when the need arises.
Great company and a reasonable price on good quality wood.
22. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Andrew,
Thank you for your kind words! We’re glad we could quickly resolve the delivery issue and provide you with a positive experience. Your recommendation means a lot to us.
We look forward to supplying you with our quality logs again whenever the need arises.
Best regards,
The Instant Logs Team
Quick and efficient service.
Quick and efficient service
** Update **
I only received 1 bag of ash wood in my order, I have sent over 2 emails advising of this with no reply, please respond.
16. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Ryan,
Thank you for taking the time to leave your review! We’re glad to hear you found our service quick and efficient. Your feedback means a lot to our team.
We look forward to serving you again in the future.
Best regards,
The Instant Logs Team
Same excellent service
Same excellent service, logs packed beautifully and delivered on time.
Delivery driver really helpful.
Thank you. Regards
16. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Kevin,
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service and that your logs arrived safely and on time. We really appreciate your continued support and look forward to serving you again soon.
Best regards,
The Instant Logs Team
Vastaus yritykseltä InstantLogs
Hi,
Thank you for your review, Cameron. We’re glad to hear the delivery was quick and that you were happy with the quality and sizing of the logs. It’s great to know we were there when you needed us.
Thanks again for choosing us, and we look forward to supplying you in the future.
Kind regards,
The Instant Logs Team
Reasonable price and very quick…
Reasonable price and very quick delivery, will use again
8. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you for your review. We’re pleased to hear you found our prices reasonable and the delivery quick. Your feedback means a lot to us, and we look forward to supplying you again.
Kind regards,
The Instant Logs Team
Excellent customer service
Excellent customer service. First order of pellets and Rebecca was very helpful in arranging. Delivery was very prompt and the driver couldn’t have been more accommodating in putting the pallet in the garage.
15. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you very much for taking the time to leave such a kind review, Etienne.
We’re delighted to hear that your first order of pellets went smoothly and that Rebecca was able to help with the arrangements. It’s also great to know the delivery was prompt and that our driver could accommodate placing the pallet in your garage.
Your feedback is really appreciated and will be shared with the team. We look forward to supplying you again in the future.
Kind regards,
The Instant Logs Team
FAULTLESS
Easy ordering.Delvery to required point..Genarslly great Service from Start to Finish
14. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Charles,
Thank you! We’re delighted to hear that you found the ordering process easy and that delivery went smoothly. It’s wonderful to know our service met your expectations from start to finish. We really appreciate your support!
Kind Regards,
The Instant Logs Team
Easy to order, good logs.
Easy to order, good value and the pallet of logs arrived the next working day. Great service.
13. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you, Jamie! We’re glad to hear you found the ordering easy and that your logs arrived quickly. We really appreciate your feedback and are happy you’re pleased with the service and value.
Kind Regards,
The Instant Logs Team
Delivered on time and to the door
12. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you, Patricia! We’re delighted to hear your order was delivered on time and right to your door. We really appreciate your feedback and hope to serve you again soon!
Kind Regards,
The Instant Logs Team
Good logs and great service.
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A special mention for the delivery driver who could not have been more helpful. Will definitely use this company again.
12. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Bryan,
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that the logs arrived dry and burned well straight away, and that you were happy with the service you received.
It’s especially great to know we could help at such a busy time of year. Thank you again for choosing Instant Logs, and we look forward to supplying you again in the future.
Kind regards,
The Instant Logs Team
Great Price, Great Product
Easy ordering, great price, on time delivery and general great experience
4. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Matthew,
Thank you so much for your kind words! We’re thrilled to hear that you found our ordering process easy, our prices great, and your delivery on time. Your support and feedback mean a lot to us, and we look forward to serving you again soon!
Best regards,
The Instant Logs Team
it would be a great idea when…
it would be a great idea when delivering the wood to ask where youd like it dropped , the delivery driver dropped out rtight out side our neighbours gates ?
8. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you for taking the time to share your feedback, Julie. We’re sorry for any inconvenience caused on this delivery.
Our standard service is a kerbside delivery, and any placement beyond this is at the driver’s discretion on the day, depending on access and safety. If customers have a preferred drop-off location, we’re always happy to note this in advance if you let us know before delivery, although we can’t guarantee it in every situation.
We really appreciate your comments, as they help us improve our service, and we hope to be able to provide a smoother experience next time.
Kind regards,
The Instant Logs Team
logs arrived on time
logs arrived on time, very helpful delivery guy, great kiln dried fuel.
8. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Gerald,
Thank you for your feedback! We’re glad your logs arrived on time and that our delivery team was helpful. It’s great to hear you’re enjoying your kiln-dried fuel. We appreciate your support and hope to serve you again soon!
Best regards,
The Instant Logs Team
Vastaus yritykseltä InstantLogs
Hi Lindsay,
Thank you for taking the time to leave such a great review. We’re delighted to hear that everything arrived as described and that you were pleased with the fast delivery.
Your feedback is very much appreciated, and we look forward to supplying you again in the future.
Kind regards,
The Instant Logs Team
Good product.
Good product.
Good communication regarding delivery.
Very helpful courier at time of delivery.
6. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi,
Thank you for your review. We’re pleased to hear you were happy with the product and found our delivery communication clear. It’s also great to know the courier was helpful on delivery.
We appreciate your feedback and look forward to supplying you again.
Kind regards,
The Instant Logs Team
PROMPT DELIVERY AND GOOD BURNERS
5. joulukuuta 2025
Vastaus yritykseltä InstantLogs
Hi Christopher,
Thanks very much for your review. We’re glad to hear you received your order promptly and that you’re happy with the quality of the burners. Your feedback is appreciated, and we hope to deliver for you again soon.
Kind regards,
The Instant Logs Team
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