Delighted with Instant Logs. fast delivery very helpful delivery driver and super logs. 10/10 Thank you Kathy Hudson
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Näytä lisää
Yritys on vastannut
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Näytä lisää
Yritys on vastannut
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Polttopuutoimittaja
- ja myös
- Kiinteän polttoaineen tuottajat
- Kivihiilen toimittaja
- Lämminvesivaraaja- ja lämmityspalvelut
- Polttoainetoimittaja
- Puutavaraliike
Yrityksen kirjoittama
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Yrityksen kirjoittama
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Yhteystiedot
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Yhdistynyt kuningaskunta
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
4,8
Erinomainen
315 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Certainly excellent delivery
Certainly excellent delivery, however I’ve found that some of the logs are too large and although I have a small hand axe splitting them further is not easy.
26. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Sorry to hear some of the logs were a little too large. We do our very best to ensure our bulk bags have a mixture of sizes to suit most fires/stoves, we can only apologise that some were too large. Please call us before you order again and we will do our very best to find a solution for smaller logs in your next order
10/10 and a Gold Star!
From start to finish a totally excellent service. I spoke to colleagues from InstantLogs and also their haulage company each individual was friendly, helpful and knowledgeable
The delivery driver from JB Wheaton & Sons Ltd was exceptionally helpful and I received a friendly and professional service
The product is of excellent quality at an affordable price and arrived on time despite the adverse weather conditions - they literally are Instant!
Thank you so much - I really appreciated your efficiency
23. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Love this review, 10/10 and a gold star! Thank you Joanna for your very positive feedback. You rated us as excellent on every single aspect of our service and we very much appreciate you taking the time to review Instant Logs.
Great logs and very efficient delivery
Great logs and very efficient delivery, thank you 🙏
May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of logs on one side being soaked with rain water. Thanks anyway though 😉
17. tammikuuta 2026
Vastaus yritykseltä InstantLogs
We appreciate your review, thank you. Really pleased to hear the quality of the logs are great and that you received a very efficient delivery. Sorry the covering was damaged during transit, we will feed this back to ensure it does not happen again in the future
Excellent service
From the moment I ordered I had excellent service - from the delightful, friendly lady who reassured me about next day delivery, and then phoned to confirm that my order was on it’s way, to the delivery driver himself who went above and beyond to get my logs where I wanted them - with such good humour; nothing appeared to be too much trouble. That’s not even mentioning the fact that this was the only company I could find that delivered logs so quickly! Thoroughly recommend this company.
16. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you so much for your amazing review and for sharing such a positive experience. We are so pleased you had excellent service from our customer service team through to the delivery driver. We really appreciate your feedback
Fast and efficient service at a good…
Fast and efficient service at a good price. Delivery driver called ahead to say they were en route and on arrival positioned the bulk bag with a pallet truck exactly where I wanted it. Wood was well packaged in the bag - good selection of logs. Will use again.
11. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you for leaving us a 5 star review. We look forward to maintaining this level of service and delivering you quality logs again in the future
Quality. I’ve been using this company for a…quality
I’ve been using this company for a number of years because the service is great and the wood is a quality product, and I will continue to use Instant Logs for as long as they continue to keep up the quality.
11. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Hi Stephen, thank you so much for your glowing 5 star review. We pride ourselves on providing great customer service and quality products. We look forward to seeing you again soon
Delivered promptly and easy to store
9. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you Tom for your 4 star review. We are always looking for ways to improve so it would be helpful if you are able to let us know what we could do to achieve a 5 star review
Vastaus yritykseltä InstantLogs
Thank you for you 5 star review. We really appreciate your positive feedback and look forward to seeing you again soon
Excellent firewood
Delivery was fast, the logs arrived on a pallet, wrapped to stay dry, and are some of the best quality firewood I've had. Will 100% be ordering again.
30. joulukuuta 2025
Vastaus yritykseltä InstantLogs
An amazing review, thank you so much. It is good to hear that every aspect of the service we provide met your expectations. Lovely to hear you will be ordering again, we look forward to providing the same level of service and quality product next time
Vastaus yritykseltä InstantLogs
Thank you for leaving a 5 star review. We strive to supply quality wood so positive feedback is always appreciated
Vastaus yritykseltä InstantLogs
We really appreciate your 5 star review. At Instant Logs we source the very best quality kiln dried wood with a low moisture content so it is good to hear they burn well. Thank you
Very efficient and organised
Very efficient and organised. Kept up to date about order. The delivery driver was very helpful to me.
5. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you for your positive 5 star review. We really appreciate you taking the time to feed back about your experience with Instant Logs. We hope your order with us again in the future
A timely response +
A timely response +
Good communication+
Driver courteous +
Late notification of ETA -
Good quality logs+
3. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear everything arrived on time and as described. If you don’t mind, we’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
Vastaus yritykseltä InstantLogs
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear you received good customer service and quality logs. We’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
I know you really tried and the lady at…
I know you really tried and the lady at phone reception was most helpful and the weather terrible.Perhaps another time , delivery emails across four days might benefit from better communication with your courier.
Happy New Year. David
3. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Hi David. We are aware you had issues with your delivery and we can only apologise, the weather was a major factor in the delays. Our customer service team have refunded 10% of your order cost by way of an apology. We will ensure everything runs smoothly next time you order and make sure there are no more issues with transport.
This is a great service
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers are always incredibly helpful with getting the palate onto the property as we don't have vehicle access.
1. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you for giving us such an amazing five star review. We really appreciate the positive feedback about not only the quality of our but also the delivery.
Vastaus yritykseltä InstantLogs
Thank you for your wonderful five star review. It is good to hear you received not only great service and a quick delivery but also rated a customer service as excellent. Look forward to delivering to you again soon.
Vastaus yritykseltä InstantLogs
Thank you, Dan, for your 5 star review. We strive to supply the best quality would be possible at the best price
Great delivery service
Great delivery service - on time both times we've ordered. No fuss. Logs great too - albeit a little larger for some types of wood, but no problems really!
4. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Hi Sam,
Thank you very much for your 5-star review and for ordering with us more than once. We really appreciate your continued support. We’re delighted to hear you’re happy with the delivery service and the quality of the logs. Thank you as well for the helpful feedback about log size. We’ll certainly take this on board as we continue to improve for our customers.
Kind regards,
The Instant Logs Team
Good logs. Not so good delivery.
The logs are good and burn well. But both times the delivery has been a day late. Which is annoying as the email says we have to wait in all day to receive delivery and we have no clue what time they will arrive. Surely someone could at least give us a rough time slot in the morning of the actual delivery day? And again, if they can’t deliver, surely someone should ring and let us know. So we don’t stay in for nothing.
And my other beef is that they won’t enter the property and wanted to leave a tonne bag in the lane. How are we expected to be able to move that?
3. tammikuuta 2026
Vastaus yritykseltä InstantLogs
Thank you for your review, it is good to know you are happy with the quality of the wood we provide.
Our customer service team does offer a call service on the morning of your delivery to let you know what time to expect the logs to arrive?
Next time you order, please give us a call and we can provide you with a two hour timeslot on the day of your delivery to save you waiting in all day
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