Hi Gerhade,
I'm sorry to hear that your experience with Innovate Clinical Research left you feeling this way. We take feedback about the way people are treated very seriously, particularly concerns relating to empathy, respect and the conduct of our team.
From the information provided in your review, we haven't been able to identify the circumstances or interactions you're referring to, which makes it difficult for us to properly investigate your concerns.
If you're comfortable doing so, I'd genuinely appreciate the opportunity to understand what happened. Please feel free to contact me directly at info@innovateclinical.com.au so I can look into your experience personally.
Thank you for taking the time to share your feedback.
Kind regards,
Shav, CEO