Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes... Näytä lisää

Saanut 4/5 tähteä

Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... Näytä lisää

Saanut 4/5 tähteä

Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate t... Näytä lisää

Saanut 1/5 tähteä

Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying do... Näytä lisää

Yrityksen tiedot

  1. Taksipalvelu
  2. Kuljetuspalvelu

Yrityksen kirjoittama

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.


Yhteystiedot

2,2

Välttävä

TrustScore 2/5 tähteä

324 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 21 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Alienda zake, nikachelewa kazini

Driver cancelled on me three times in a row after long waits. Each time the price went up. Finally got one, but he kept complaining about the fare so I just got out and walked. Good concept but execution needs work.

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Mambo,driver?unanieka?

Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This is the worst app to use.

This is the worst app to use.
The driver wasted my time; I waited for this driver for over 1 hour, this guy didn't show up. Instead, he clicked on waiting time.
I called him twice but he didn't pick his call.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear user!

We are truly sorry that you had such an impression of our service. We want to look into this situation and take action.
Please provide us with the following details via private message or through the feedback form in the app: your trip number, date and time of the ride, and your contact phone number or email.
This will help us identify the driver and conduct an investigation. We value your feedback and are committed to making our service better.

Thank you for your understanding.

Saanut 1/5 tähteä

Driver collected package

Driver collected package. The client did not pay him. He has my package and refuse to return it unless I pay his petrol money. Opened a theft case against him.
Sout Africa

21. helmikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear Customer,

Thank you for bringing this matter to our attention. We are very concerned to hear about your experience, and we take situations like this seriously.

Please note that such behavior is not acceptable on the inDrive platform. We would like to investigate this case as soon as possible and take appropriate action.

Kindly provide us with additional details, including:

the trip/order ID
the driver’s name or phone number
date and time of the delivery
any screenshots or communication with the driver

This information will help us locate the order and proceed with a thorough investigation.

We strongly recommend continuing communication through official support channels while the case is under review. Our team will do everything possible to assist you in resolving this issue.

Thank you for your patience and cooperation.

Best regards,
inDrive Support Team

Saanut 1/5 tähteä

Rider cancelled after receiving parcel

I booked a courier parcel. The rider picked up the parcel and then cancelled the ride. When I contacted support, there was no option to speak to a human. The AI said they are working to resolve the matter.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

We are very sorry to hear about your experience - we understand how concerning it must be when a parcel is picked up but the order is then cancelled.

We would like to investigate this situation as a priority. Could you please provide more details, such as the date and time of the order, your account phone number or email, and any available information about the rider? If you have screenshots or additional details, we would greatly appreciate it.

Please be assured that we take such cases seriously and will review the rider’s actions once we receive your information.

Saanut 2/5 tähteä

Bonjour

Bonjour, j'ai donnez uniquement 2etoiles vu que le service n'est pas au top les drivers des fois makayakhdouch la course dial nas il khsawha kitl3o tarif imaginez vous une course li katswa 20dhs kaytl3ha taal 50 ou bien 60 des fois Maymkench s'il vous plaît hawlou dirou une bare fin le client i9der ikheli un commentaire 9bel mayakhed la course dialo au cas d zerba hit vraiment les drivers ra mosiba .
Wahed l mera ra wahed le driver 3ayerni hit khdit accept it la course li kan le tarif dialha 3ali et t3tel Elia j'ai annulé et daz endi l WhatsApp b9a kiseb wi3ayer et j'ai les preuves .
Khdmou ela le service dialhom chuia hit on galèrent toujours .

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This app is a scam and drivers cheat

This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.

31. tammikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

We sincerely apologize for the situation you faced - especially given the late hour and the inconvenience it caused you. We understand how stressful it must have been to be left without a ride despite confirming the booking in advance.

We would like to investigate this case thoroughly. Could you please share additional details, such as the date of the trip, your account phone number or email, and any screenshots of your communication with the driver?

Your report will help us review the driver’s behavior and take appropriate measures to prevent similar situations in the future.

Saanut 1/5 tähteä

BUENO ANTES QUE NADA MUCHAS GRACIAS POR…

BUENO ANTES QUE NADA MUCHAS GRACIAS POR LA APLICACIÓN MUY BUENA PERO AL MENOS AQUÍ EN PLAYA DEL CARMEN LAS TARIFAS QUE PONEN ESTÁN BIEN SIEMPRE Y CUANDO LOS USUARIOS NO LE BAJEN A LO MÍNIMO PORQUE NO SALE ES MUY COSTOSO LA GASOLINA Y EL MANTENIMIENTO DE UN VEHÍCULO ENTONCES CREO YO QUE POR UN VIAJE DE 10 MINUTOS A 12 EN ESTE LUGAR $100 ESTÁ BIEN MÍNIMO UN VIAJE DE 15 MINUTOS DE 100 A 120 UN VIAJE DE 20 A 25 MINUTOS 130 A 140 PESOS ESOS PRECIOS SON DENTRO DE LA CIUDAD YA PARA IR A LUGARES FUERA DE LA CIUDAD APROXIMADAMENTE A 30 MINUTOS O UNA HORA PUES DEFINITIVAMENTE CAMBIA EL PRECIO PORQUE VA UNO MÁS RÁPIDO SON MÁS KILÓMETROS Y POR OBVIO ES MÁS GASOLINA ESPERO NO OFENDER A NADIE ES COMENTARIOS MUCHAS GRACIAS

21. tammikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

Thank you very much for your detailed feedback and for sharing your perspective. We truly appreciate you taking the time to explain the situation regarding fares, fuel costs, and trip pricing in your city.

We would like to better understand your experience. Could you please let us know how long you have been using the platform and whether these pricing concerns are recent or ongoing? Any additional examples or details would also be very helpful.

Your feedback is valuable to us and helps us improve the platform for both drivers and passengers.

Saanut 5/5 tähteä

Good option

I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.

One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.

I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.

18. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Aspecto positivo buenas tarifas

Aspecto positivo, buenas tarifas.
Aspectos negativos, tarifas a negociar, vehículos regulares.
Sugerencias. Fijar tarifas, no permitir negociación de tarifas entre conductores y pasajeros, la negociación da lugar a que los conductores se amafien para elevar los precios, también da lugar retraso en el servicio; otra sugerencia es mejorar los modelos del parque vehicular y que estén en buen estado. Aclaró que soy usuario de las aplicaciones de transportadoras como esta, acabo de cancelar la solicitud del servicio por lo expuesto arriba, preferí viajar en autobús. Mi número de cel es 998585 6312

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

De pire en pire

De pire en pire, une catastrophe. C'est pas des chauffeurs, mais des chauffards. De plus , bcp arrivé avec leur ami dans ma voiture. Et très mal poli , je ne recommande pas cette application.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

We are very sorry to hear about your experience - this is not the level of service we aim to provide. Safety, professionalism, and respect are very important to us.

We would like to look into this matter. Could you please provide more details about the trips where this occurred, such as dates, locations, or any identifying information about the drivers? If possible, screenshots or additional descriptions would help us investigate further.

We take such reports seriously and will review the situation carefully.

Saanut 1/5 tähteä

Lixo puro....

12. tammikuuta 2026
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

We’re sorry to hear that you had a negative impression of the app.

We would appreciate it if you could share more details about your experience and what exactly went wrong. Your feedback will help us better understand the issue and work on improving our service.

Saanut 2/5 tähteä

Not always smooth

I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

C est horrible c est application il…

C est horrible c est application il vous demande de surenchéri la course mais il vienne pas on a attendu 1 heure et toujours rien c est malheureux il on pas pitié dj personne a mobilite réduit on attendait sous la pluie

31. joulukuuta 2025
Oma-aloitteinen arvostelu
InDrive-logo

Vastaus yritykseltä InDrive

Dear customer,

We sincerely apologize for your experience - we understand how frustrating and uncomfortable it must have been to wait for a long time, especially under difficult conditions.

We would like to investigate this situation. Could you please provide more details, such as the date and time of the request, your location, and any information about the drivers or the trip? If you have screenshots or additional information, it would be very helpful.

Your feedback is extremely important to us, and we will use it to review this case and improve our service.

Saanut 4/5 tähteä

Good Experience with Affordable Rides

Overall, my experience with Indrive has been very good.The app is easy to use, fares are reasonable,and I like that I can negotiate they price instead of accepting fixed rates. Most drivers are polite and professional,and rides are usually available on time. Sometimes there are small delays or limited availability,but nothing major. With a few improvements, it could easily be a 5-star service.

23. joulukuuta 2025
Oma-aloitteinen arvostelu

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