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The Improveasy Group Arvostelua 

492
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Tecnical survey and work done very efficiently by skilled and friendly workforce who explained everything to me as they progressed. Highly recommended

Yritys on vastannut

Saanut 5/5 tähteä

Just had to write a review for this company. What an excellent installation that has left us warm and cosy. There are a lot of people to thank, Shane, Luke, Danielle and Jess for completion of paperwo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Neo the gas engineer put us at ease straight away. He did a really good job installing our new boiler with minimal disruption and made sure everything was working before leaving. He is a credit to the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All the workmen including Danny, Sam, Harry, Andy, Luke, Jack, Dan and Steve were all excellent, punctual, professional and very pleasant to have around. We are extremely pleased with all the work tha... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Energian tuotantolaitteet ja -ratkaisut
  2. ja myös
  3. Aurinkoenergiaurakoitsija
  4. Lämmityslaitetoimittaja
  5. Ympäristöystävällisen energian toimittaja

Yrityksen kirjoittama

Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

492 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(492)

24 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic work from both very…

Fantastic work from both very professional work explained all details very pleased withe everything

10. kesäkuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Robert,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

Fantastic experience from beginning to…

Fantastic experience from beginning to end- a complete JOY!

Many thanks to Luke and Andy who did a great job!

How wonderful to have a modern boiler that works like a dream.

16. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Helen,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

Had a new combi-boiler and solar panels…

Had a new combi-boiler and solar panels installed by Improveasy. The workman were so professional and respectful. The whole process from start to finish went so smooth. I Would highly recommend Improveasy

9. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Paul,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

Very happy

Everyone we spoke to from our initial call from Garth, to the fitters have been helpful beyond expectations. The work on our house is now completed & we are very happy with the standard & cleanliness of all the fitters. ManyThanks from us to everyone at improveasy.

28. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Barry,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

As soon as I was accepted for being…

As soon as I was accepted for being given a FREE meter, I git a phone call to say it would be installed the following day!
The gas engineers came as promised before 7.30am
They began work straight away, each knew what he had to do. I asked them if they would like a drink, they said they'd rather work on.
They were amazing workmen. Totally committed. They finally finished the job (after cleaning any mess - even hosed down the outside). Each one gave me instructions on how to use the boiler
One man gave instruction on the hot water etc and the other pointed out how to use the heating.
I understood it all.
Couldn't have asked for better workmen from start to finish.
5 golden stars for them.

16. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Denise,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

Excellent overall experience

All the staff that visited and installed were excellent, polite and friendly. They cleaned up after and checked in with me every step of the way.

16. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Jonathan,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

5star serive all round

The installers were helpful tidy. The office staff and those i dealt with in regards to appointments, survery, follow on questions when unsure of some queries with the system and info required regarding setting up the controls were helpful and patient.

15. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Ian,

Thank you for the great feedback.

The Improveasy Group

Saanut 5/5 tähteä

Fantastic Service from Improveasy

Received letter from Improveasy which said could be entitled to home improvements. Did application via phone, had surveys in the house and told I was entitled to a free loft insulation, extractor fans and smart boiler. Then got given agreed date and all of the workmen turned up on same day and everything was installed. Super fast great work and all friendly people through out. Love my NEST smart boiler. Recommended :) P.S if anyone from Improveeasy read this the extraction fan outside requires resealing as there is a gap showing on the side of the fan on brickwork :) hopefully in the future I can get some new windows from Improveeasy as mine are so old and not efficient :

30. huhtikuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Mistry,

Thank you for the great feedback.

The Improveasy Group

Saanut 1/5 tähteä

Awful company

Appointments not kept, poor standard of installation, no manuals or instructions left.
You left my house with fire hazard by not fitting fire hoods over 5 downlighters, but told me you had. It was only rectified because an engineer came to put insulation on the boiler pipes and I asked him to check. Luckily for me, he had some in his van.

16. toukokuuta 2023
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Dawn,

Sorry for any inconvenience when we carried out your install on 24/04/2003 compensation was offered and accepted regarding putting your loft boarding on legs

We have previously emailed documentation required and answered all questions.

We will post hard copies of instruction manuals.

Anything further that we can help with, please contact Harry on 01612506611

Saanut 3/5 tähteä

Free renewables

Over all a good service. 13 solar panel and a Hybrid airsource heatpump.
Panels produce way more power than we use 5.33kw system. Hybrid works really well doing the heating when temperatures are above 10c and the gas boiler does below 10c and hot water.
The design was not the best had to intervene and put forward my own solar orientation to get the best solar output and where and how to run the pipes for the Hybrid.
Remember it os a money grab but get ot done works really well.
Communication could be alot better.
Overall happy, don't be afraid to get how you want it. It is you home after all!

16. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very satisfied

Very straightforward to arrange and much appreciated, saving my Dad money as a pensioner. All works were carried out (new boiler, radiator to one room and top up loft insulation) respectfully, efficiently and to a high standard with minimal disruption over a couple of days. Thank you

2. helmikuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Karen,

Thank you for the great feedback.

The Improveasy Group

Saanut 1/5 tähteä

Not good

Not good!!!!!

15. toukokuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Susan,

Thank you for the great feedback.

The Improveasy Group

Saanut 4/5 tähteä

New Boiler Installation.

The boiler supplied works very well. The electrical part of the installation wasn't completed correctly but once notified of their mistake they quickly rectified this. The gas and water installation were completed correctly and look very neat. At all times the installation was safe.

18. elokuuta 2023
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Paul,

Thank you for the great feedback.

The Improveasy Group

Saanut 2/5 tähteä

Poor workman ship

We had boiler fitted 11weeks ago. The lad that fitted it was lovely did a really good job however the fans that were fitted by another man have still no been fished of they have been out to them 4 times"i need to get some more part I'll be back tomorrow" then not turned up 😡 I've rung up 15 times sent emails and still nothing very poor workman ship. I am now on the verg of getting someone in to do the work then send them the bill

1. helmikuuta 2024
Oma-aloitteinen arvostelu
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello,

We are not able to find you as a customer, are you able to provide more information?

The Improveasy Group

Saanut 4/5 tähteä

Overview

The installation was carried out with care and attention and the staff were knowledgeable and efficient installing the approved materials although we was hopeful of having loft insulation carried out but this did not materialise.
Overall would and have recommended.

26. syyskuuta 2023
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Graham,

Thank you so much for the great feedback!

The Improveasy Group

Saanut 2/5 tähteä

Poor communication and organisation. …

No proper explanation at the beginning of what we actually had to have installed to obtain the grant.After we signed up there was a considerable amount of pressure to do the work immediately even though we explained we had the loft to empty first and I was having treatment for cancer at the time.The gas boiler fitters were very good but everyone else didn’t stick to appointment times and turned up when they felt like it -once at 7.15 pm. The exposed pipes in the loft were not lagged despite repeated requests and we subsequently had to pay for that ourselves with someone else. Lack of returning phone calls from the company and responding to complaints. No one was taking responsibility.

7. syyskuuta 2023
The Improveasy Group-logo

Vastaus yritykseltä The Improveasy Group

Hello Hilary,

I'm sorry to hear that the install was not as smooth as expected, was a pleasure talking to you and I hope I was able to address your problems earlier.

The Improveasy Group

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