Christina was very helpful, courteous and very polite. even though I was frustrated, she walked me through registering my business, place my order and I am very satisfied with her customer service. A... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sherri was so helpful! It was a great experience working with her. She provided wonderful service that was kind, detailed and efficient! We will continue to use Imprint Plus! Thanks, Sherri!
Imprint Plus in general and Nerry in Sales (in particular) go above & beyond to meet client needs. She understands the need, urgency and tight deadlines and makes every effort to help. Thank you so... Näytä lisää
Yritys on vastannut
Once connected to an agent, 10/10 stars. Trying to speak to an agent through the 1-800number 0/5 stars. It took two days before getting a human. That human was Drishti Srivastava & she was wonderf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
Yhteystiedot
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, Kanada
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I designed name tags
I designed name tags. After checking out, the design did not show, and I was charged for one badge without any design.
31. elokuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you for bringing this to our attention, and I’m very sorry for the trouble you experienced. It sounds like there was a technical issue that prevented your design from showing correctly during checkout, and I understand how frustrating that must have been.
Our customer service team is already handling this for you and will either fix the order with the correct design or issue a refund, depending on what you prefer.
We appreciate your patience and the opportunity to make this right.
Durable and great price!
The nameplate were thick and strong and engraving doesn't seem like it will fade in time. Overall, very good quality!
1. elokuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you so much for your kind feedback! We’re glad to hear you’re happy with the quality and durability of your nameplate. We appreciate your support and look forward to serving you again in the future!
Best treatment ever!
How kind the staffs are and how the deep care about our orders.
1. elokuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you so much for your kind words! We truly appreciate your feedback and are happy to hear that our team’s care and dedication made a positive difference for you!
If I could give 0 stars I would
If I could give 0 stars I would, very bad service , very bad product and the help was useless , I don’t recommend it any compagny is better than this
DONT WASTE YOUR MONEH
19. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Hi Mark, we tried reaching out for more details but haven’t received a response. It seems you may have meant to review a different company, as we couldn’t find any matching purchase history in our records. If you could email me at k.chan@imprintplus.com, I’d greatly appreciate it.
Vastaus yritykseltä Imprint Plus
Thank you!
GREAT COMPANY GREAT PEOPLE
This company is very easy and friendly to deal with. Prompt reply to messages and despatch is quick
2. heinäkuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you so much! We're really glad to hear you've had a smooth and friendly experience with us. Let us know if there's anything else we can help with!
The live chat was so helpful :)
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
We're happy the live chat was helpful—let us know if there's anything else we can assist you with!
Huh?
i specifically asked for guidlines for the file format of my design and for the method of forwarding it to you. Your on-line chat assistant informed me that I would be so instructed by e-mail. Now I am informed by e-mail that my order is finalized and cannot be changed. It was never completed! What are you going to deliver, a blank button?
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Thank you for your message, and I completely understand your concern.
Our office was closed on Friday and over the weekend, which is why the instruction email for submitting your layout was not sent until today. The confirmation you received earlier simply confirmed that your order was placed in our system—it does not mean production has started.
As we mentioned during the ordering process and in our chat, we do not proceed with production until we’ve sent out the layout instructions and received your finalized design. You will not be receiving a blank button.
Please keep an eye out for the layout instruction email, which has now been sent. If you have any questions or need help with the design file, we’re happy to assist.
My only "complaint" is that the first…
My only "complaint" is that the first time I called, the customer service line was too busy to take my call. However, I did leave my name and number, and I was called back that afternoon. I called back and was connected immediately to the customer service desk and my order was processed. So, it's not really a complaint!
2. heinäkuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you for your feedback! We truly appreciate your patience and understanding. While we’re sorry we couldn’t take your call right away, we’re glad to hear you received a prompt callback and that everything was resolved smoothly. We’re always working to improve, and your kind words mean a lot!
Vastaus yritykseltä Imprint Plus
Thank you for the kind words!
Kind person over the phone.
Kind person over the phone.
You can see she is competent, fast and have a nice attitude towards the customer.
2. heinäkuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you so much for your kind words! We're glad to hear you had a positive experience. We’re proud to have team members who are not only efficient and knowledgeable but also genuinely care about providing great service. I’ll be sure to pass along your feedback — it will mean a lot!
Bad Experience & Poor Customer Service
I ordered name tag labels on June 4th... it's now July 2nd and I still don't have them. I'm told that they are heading this way, but I had to wait almost a week for the support team to update me with that latest info.
2. heinäkuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you for your patience, and I sincerely apologize for the delay in resolving this issue. It took longer than expected to investigate the delivery status with our courier, as they were slow in confirming that the original package was unfortunately lost in transit.
We’ve now sent out a replacement order to ensure you receive your name tag labels as soon as possible. I completely understand how frustrating this has been, especially with the delay in communication, and we truly appreciate your understanding.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Great customer service!
Drishti was amazing. She was very knowledgeable and had me up and running in no time. Painless process!
Thank you!
15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Thank you so much for the kind words! We're thrilled to hear that Drishti was able to assist you so efficiently. We'll be sure to pass along your compliments to her. We're always here if you need anything else!
Vastaus yritykseltä Imprint Plus
Thank you for your feedback! We're glad to hear our team was able to respond quickly. If there's anything else you need, feel free to reach out anytime!
Stellar Customer Service!
I've been dealing with our Imprint Plus Account Manager, Jhesusa, for months. Due to our ordering process I need to contact her each time I place and order. Jehsusa is what every person in a client/customer service position should be. She's knowledgeable, extremely efficient, friendly and a pleasure to work with. Overall, my experience with Imprint Plus has been outstanding. The quality of their products is excellent. My orders are always processed and received in a timely manner. And of course, the customer service is exceptional. I'd give 10 stars if I could.
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Thank you so much for your kind words and for taking the time to share your experience with us. We’re absolutely thrilled to hear that working with Jhesusa has been such a positive part of your ordering process. She truly exemplifies the level of service we strive to provide every day, and I’ll be sure to pass along your wonderful feedback to her and our team.
We’re also glad to hear that our products and turnaround times continue to meet your expectations—it’s always our goal to deliver both quality and consistency.
Thank you again for your continued trust in Imprint Plus!
Must be desperate for money - Updated
Update: Thanks for fixing this issue
Bought the software, moved computers, they say my activations are all used up. Never did it say that I could not movce the software from 1 computer to the other.
8. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Thank you for your feedback, and we’re sorry to hear about your experience.
Due to a current software limitation, we’ve provided multiple activations to help customers like yourself who may need to move the software between computers. We understand this isn’t an ideal solution, and we're actively working on an upgrade that will make managing activations much easier and more flexible in the future.
In the meantime, a member of our team will be reaching out to you shortly to help find a solution that gets you back up and running as quickly as possible.
We appreciate your patience and understanding.
Vastaus yritykseltä Imprint Plus
Thank you for the kind feedback! We're glad we could assist quickly and help get your order processed as soon as possible. Let us know if there's anything else we can support you with!
Quick, Fast and Efficient Service
Very quick response and with getting our order placed. Was also given direct contact information for the person I need to reach out to on the technical side to get the codes we needed.
2. kesäkuuta 2025
Vastaus yritykseltä Imprint Plus
Thank you for your feedback! We're glad to hear that your order was handled quickly and that you received the technical support contact you needed. If there's anything else we can assist you with, please don't hesitate to reach out!
Exceptional Service from Ashish Aneja
Ashish Aneja was extremely helpful with our order and went above and beyond to ensure we received everything we needed on time.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that Ashish Aneja was able to assist you and went above and beyond to ensure everything arrived on time. We'll be sure to pass along your feedback—it's always great to hear when our team members make a positive impact!
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