iiko Arvostelua 127

Great customer service and a great easy to use product.

We have had our Iiko system up and running for 20 days now and it has really been a fantastic buy. The support from every department has been outstanding and they are always there to answer any queries without hesitation. The initial sales process was very smooth with delivery of the hardware following very quickly. The training was everything it should be and I really appreciated the time I was given to 'play' with the system to get used to it. Once installed in the cafe, the staff have found the switch from a basic till to the EPOS system very easy and I have received several phone calls from different Iiko departments to check everything is going ok and to see if there was anything I needed help with. All in all I cannot fault this company on their service from initial contact to now and their telegram system for queries is second to none. I honestly cannot think of any negatives and I would certainly recommend them without any hesitation.

Great system, all managed via internet, a lot more functionality than our previous provider.
Our old member discount cards have all been added to the system without any issues.
The sales guys were good, and the training was all done via Zoom, and the bonus is that they record and send you the download so you can always go back and remind yourself how stuff is done. Now just can't wait until we are allowed to open to put the system to the test and generate some actual data. Would definitely recommend.

Great system to use with fantastic support 24/7. Would highly recommend!

Very professional service. Query answered swiftly and problem sorted out by Tim. Definitely recommend

This is the second review I am having to do for my experience with Iiko and yet again they have not failed to deliver. Our recent requirement was for our second store and we had a very tight timescale and deadline to meet.

The team at Iiko, have outdone themselves yet again for the speed and professionalism in which their entire team has managed to get us up and running. I simply cant recommend them highly enough if you are looking for a POS & web shop integration solution.

Keep up the amazing work guys, you're a credit to the industry.

Fantastic system that is so much more than the majority of the POS systems on the market. It’s a real powerhouse, driving our Business forward with a wealth of analytical features all backed up with second to none round the clock support accessible in minutes.

Having experienced no end of problems with the software and customer service from our previous POS provider we have been extremely happy with the set-up, software and ongoing service from iiko. The initial online demonstration gave us confidence with the ease of use. After providing our business information via the templates supplied, the set-up was guided perfectly with photos to ensure a streamlined transition, and we were up and running within an hour.
The ongoing support via telegram messenger has been a godsend and we only wish we had been able to tap into this valuable service sooner.
We feel completely at ease moving forward with this side of our business taken care of, and we would highly recommend iiko.
To summarise, iiko is maybe more expensive than other systems. However, we feel the added value to our business more than cancels out the initial outlay.

I purchased a cafe in July 2020, and it did not have any till system in place. I had no reports to go on, I had no idea what I was selling.
I needed a system that could help me manage my stock, my team, offer online sales and delivery, manage my cash flow and be able to see all my reports whilst I was out of the cafe.
I did my research, and I decided to go with iiko - and I cannot fault them. Every part of my journey has been fantastic. I cannot recommend them highly enough. I am over the moon with what I have in place. It ticks all the boxes and more.
I have been working with several people at iiko, they are totally on it at all times. If you need an answer you can reach someone so easily and things get dealt with. They have totally exceeded my expectations. There is always someone to help you.
I also know that as my business grows, so will my use of iiko - I am only scratching the surface of its capability. Which given where we are, and the challenges we face is brilliant - I know that it will continue to support my business as it grows in the future.
Using iiko has improved my business, given me more visibility and awareness and, helped me manage and plan for the future. Nothing is too much trouble and I really feel like my business is not only understood but is also is appreciated.
I would be more than happy to share my personal experiences with anyone who asks, and I would have no hesitation to recommend anyone looking to put a EPOS system into their business. I promise if you chose iiko it will be the best thing you do.

I needed a POS system that gave more on the inventory management side - iiko definitely does that! The support and customer service to get up and running was thorough with a very prompt response. Thank you to Matt, Gemma, Alec, and Jamie, as well as all the support team.

EXCELLENT SERVICE AND CUSTOMER SUPPORT TEAM! PERFECT FIT TO OUR BUSINESS

I am about to open a new cat cafe and Have felt very well supported in setting up my systems by Andreia and the support team. She was very flexible with the inevitable date changes of a new business and adjusted the training to our needs and focus. Glad I picked this company for our till.

Very helpful team, from first enquiry to set up. Equipment is very good quality, system is easy to navigate and any questions/issues are responded to quickly. On my experience, so far, I would have no hesitation in recommending iiko.

We’ve had a great experience with iiko. The support team have been beyond helpful. Nothing is a problem and they generally sort any issues out very quickly. We recently reopened a new site, iiko got the new equipment in quick time and set up was quick and easy! Would definitely recommend

It's our 6 month anniversary with iiko. They haven't slipped. Still brilliant support from the tec team. The back room boys and girls keep us running smoothly. Nothing too much trouble. Well done iiko

Michele

Fantastic system which has recently help me to identify theft in the business. I’ve now just upgraded to iiko office because the value of the data From the system provides us with insight to make informed business decisions on our products and demand patterns.
Excellent support from the iiko team from sales, training and tech support too. Would recommend the system.

I’m absolutely delighted with my system. The service is amazing too, they are with you in minutes of your query and dealt with straight away!! Will defo recommend. Thank you for the support

Superb team & amazing support recommend to any business

I am absolutely delighted with the service and system we have from IIKO for our small Café in Rainham. The team was very helpful since day one. System has been greatly adopted to our needs. We would recommend the IIKO, indeed

Liana Sazanovica
Cafe La Temz

Brilliant from the start. Harrison has been brilliant making sure we are happy and everything is ok. The tech support are always happy to help. Amazing can not recommend enough