iGift Hampers Arvostelua 1 129

The basket that was delivered did not have the same fruit in it as pictured when I ordered it. eg the basket pictured had grapes, Manderines and kiwi fruit in it. The one delivered had a whole pineapple which is difficult to eat when in hospital.

The product was nowhere near the quality of the plant that was advertised. The plant had two flowers, one of which was half dead, one completely dead leaf and large black spots on three leaves. The pot was very unattractive and to be honest totally disappointing. I can understand plants aren’t going to be like the the picture in advertising but the product was unhealthy.

When l googled for Flower and Fruit Pack, your company came up for Gold Coast, so l placed my order.
Yesterday, l got a message stating estimated delivery is tomorrow.
And this morning, l received a message stating my order arrived to it's destination
The Flower and Fruit Pack in the website looks amazing.
Unfortunately, the receiver got the pack, and the flowers was squeezed.
And the fruits is not what it looks like on the website.

Never again will order from this company
For a fruit basket and flowers to be stuck somewhere for a week???
And impossible to contact !!!!
Extremely disappointed.

I have ordered through igift before and have been extremely happy with the experience. Unfortunately not so this time. I ordered for my Mother's 90th birthday and was assured it would arrive by my requested date 24th. She flew to Queensland to visit me today 26th and I have just received a text advising of delivery today. We now have to organise for someone to go and check and look after gift till my Mother returns home.

Delivery was quick but when I was sent a photo by the person I sent the living plant to I was disappointed to see it was a different colour to what I had ordered

Way too long for delivery. I even asked when the hamper would be delivered and I was assured either the Thursday or Friday (ordered on the Wednesday). Was not delivered until the Monday of the next week.

Thank you for following up my missing package.
The courier has now delivered the box of L'Occitane 🎄 Crackers.
Your Company was let down by the couriers so hence only 4 stars and not 5.

Lots of choice for a lovely thank you gift to an older Aunty. She told me her gift arrived quite quickly and was very pleased with her african violet flowers and candle.

I found your service very poor and the explanation arrogant. I ordered a day earlier than delivery for a sat birthday - paid the not inconsiderable price for a 1-2 day delivery - yes I may not have realised that 1-2 days meant 2 -- and it was the end of the Monday. I will not be recommending. Other service organisations can be in touch with more thoughtfulness and finesse. Not a good service.

I am not very good at placing online orders and desparately wanted to talk to someone. The chat box was never answered so I tried calling only to be directed back to the website. I do understand that things have changed since covid. But credit to your website I did find the gift that was appropriate but ended up not putting who is was from as I was unsure how to do this. Anyway in the end I texted the receipents to see if the gifts arrived and they then realised it was me that sent the gifts.

Delivered the day after I had asked for, looks nothing like the example on the website and for nearly $140 I could have bought fruit and Boxed it myself for half the price and fancier fruit with less bruises.
I've so much happening in my life at the moment I can't be bothered to complain for my money back, I bought it for a friend in need and they liked it so I guess it was okay.

Easy ordering process. Beautiful gift - double-stemmed orchid. Unfortunately delivered on the wrong day.

Always prompt and reliable service. Whoever receives the gift is happy!

Beautiful arrangement, better than expected! Many thanks.

Came in a box addressed to me (sender) not to the receiver.

Hamper was big, good quality basket it came in but wrapping was a bit rushed, looked like a 2yr old attacked the top of it with sticky tape.

So only 3 stars for poor presentation. Fruit & products were good quality!

My Chloe Christmas mug arrived yesterday the delivery was so quick and in perfect condition it is lovely thank you

Was not delivered on the date requested and did not look like the picture shown, instead it was in a totally different plant holder