Purchased many pairs of jeans from Tommy and find their durability very bad- started fraying and holes appearing on what I would consider still a new pair of jeans. Also I order the same type and size... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love Tommy Hilfiger clothing — great quality, stylish designs and excellent comfort. I would just love to see a wider choice of larger sizes and more styles for women with fuller figures, so everyo... Näytä lisää
Yritys on vastannut
As always my shopping with you has been superb. Wonderfull choice of products and once you have purchased the delivery is swift and the quality second to none, cheers once again, until we deal togethe... Näytä lisää
It's always easy use the TH site,it's my favourite brand,the nearest store to where I live,is a bit of a drive,so being able to shop online is a bonus
Yrityksen tiedot
Yrityksen kirjoittama
Tommy Hilfiger continues to be a pioneer of classic, American style with a modern twist. Under Hilfiger’s vision and leadership as principal designer, TOMMY HILFIGER remains one of the world’s most recognized premium lifestyle brands, uplifting and inspiring consumers since 1985.
Yhteystiedot
Amsterdam, Hollanti
- 00800 – 86669445
- ie.tommy.com
3,9
Hyvä
125 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Great shop
Great shop, great products, comfortable clothes.
Delivery service great and returning products is very good also, couldn't fault it. Website is easy to use, ordering is easy also.
13. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
No issues,
No issues,
Straightforward site, delighted with extra 15% discount,nice surprise !
12. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
True to size, elegant design , fast delivery, flexible payment.
3. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
One out of three
I received the package yesterday. The box is well sealed, and the order is inside. I chose the most suitable and comfortable size. I'll send back any that didn't fit on Saturday. Thank you! You're awesome 🫶
12. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Very disappointing service
Ordered 2 pairs of runners over a week ago, the tracking information has not been updated. Very poor from what is considered a premium brand.
10. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
I still have not received my order
I still have not received my order. Flying today to a wedding and had to go without. I couldn't use my iest order discount code because although my order was over €100, I didnt qualify for some reason.
9. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Reliable
Reliable, honesty and earth kindly i guess!! Thanking the lovliest staff as well, keep it up etc, God bless!!
9. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Great Quality and Smooth Delivery
I recently purchased a Tommy Hilfiger handbag and I’m very pleased with the overall experience. The delivery was timely, the product arrived in perfect condition, and the handbag itself is excellent quality. The size is just right for everyday use, and it looks exactly as described. A reliable shopping experience.
6. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
White T shirts do not last long
White T shirts do not last long. Also the neck of polo shirts mark easily even with a hand wash. Contacted customer services as advised and no response!!!
12. elokuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!
If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.
Thank you again for your feedback, and we hope to welcome you back soon.
10 days later and not recieved items
10 days later and not recieved items. If don't arrive today I will be away and will return them.
29. elokuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Shopping at this website is very satisfying
Shopping at this website is very straightforward.
6. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
I love Tommy Hilfiger
I love Tommy Hilfiger. This is the second pair of trainers I have bought in the last few weeks. Got them in the sale. So comfortable and true to size. So easy to order and delivery is usually quite fast.
6. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Delayed delivery
Delayed delivery. Still waiting nearly 2 weeks later. DHL on tracking information
6. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Extremely Disappointing Customer Service at Liffey Valley
I have been a loyal Tommy Hilfiger customer for nearly 18 years and have always loved the brand. In all my years shopping with Tommy Hilfiger in Ireland, I have always experienced excellent customer service, which is why my experience at the Liffey Valley store was particularly disappointing.
I recently went to the store to collect an online order. When I showed the girl behind the counter the order on my iPhone, she questioned whether the phone and the order actually belonged to me and asked me for ID. I have collected orders from Tommy Hilfiger many times over the years and have never been asked for ID in this situation before.
I completely understand that staff may need to follow security procedures, but the way this was handled made me feel as though I was being treated with suspicion and spoken down to. There was no friendly or professional explanation, and I left the store feeling extremely uncomfortable and simply wanting to leave as quickly as possible.
I was genuinely shocked because Tommy Hilfiger has always had such a high standard of customer service in my experience. One unpleasant interaction should not define a brand I have supported for nearly two decades, but I do feel that this incident should be brought to management’s attention.
I hope Tommy Hilfiger will take this feedback seriously and review how this situation was handled, as customers should be treated with courtesy and respect, particularly loyal customers.
1. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Very disappointing customer service
Very disappointing customer service. I noticed immediately after placing my order that the delivery address was incorrect and tried to cancel it, but there were no agents available at the time.
I contacted customer service early the next morning and explained that I had already placed a new order with the correct address. However, I was told that orders can only be cancelled within 15 minutes. How is that possible when no agents were available to help me?
Unfortunately, the order is now being sent to an address where I no longer live, so I will likely lose the package. Not a good customer service experience at all
6. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Website is easy to navigate and usually…
Website is easy to navigate and usually good bargains to be had.
5. syyskuuta 2026
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Vastaus yritykseltä Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
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