Idiya Arvostelua 125

Great service. I live locally and had a large table delivered free of charge, owners are friendly and very communicative. Really enjoy this shop

I have made my order 7 weeks ago, absolutely no update, no more emails. I am going to ask for a refund

I purchased 2 display cabinets that were 2 months backorder.
I got no updates nor further correspondance after purchasing however when I emailed them with queries they always reply same or next day with answers.
Cabinets arrived and happy..I guess you just need to contact them.
Cabinets arrived

Every time I called (three times because I had problems with payment) someone answered the phone and sorted me out. I ordered a product they had in stock in their Auckland store and it arrived a week later in Christchurch looking exactly like the IKEA product I ordered, and will probably spend my entire weekend trying to put together 🤣

2 months and waiting. Apparently it's now being freighted but have heard nothing from freight company over a week later from last email on dispatch and delivery times. Disgraceful company

Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first time. Waited over another month before chasing up again to be told the overseas provider was out of stock and I'd been sent a refund which was short! Am trying to get the rest of my $ back & my child's room is left with an IKEA shelf with no trays in it!?

I have made my order 7 weeks ago, absolutely no update, no more emails. Maybe it is a scam, I am going to ask for a refund

It's been 3 months since my order - no item and no contact from Idiya. Their number is disconnected. I've been trying to message them on their email and via the website but not reply as yet. Have they gone out of business?

I ordered oxberg Billy with the doors to go with it, as seen in their picture, and they give me the wrong doors and say they can't replace, bs..

Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my goods. Not even an auto reply. Just silence. I'd like a refund, but with no on responding to communications, this seems an impossibility.

Absolute rubbish customer service !! I ordered 29 January, it's now 20 March. I emailed to check up on my order, have been told very conflicting information. It is available to collect, but not the colour I ordered and not available until end of month ????? What ???? I'm very confused. As a customer, I just want what I ordered and paid for. Not this .....
I have since cancelled my order online and requested refund.
You need to sort your communication out, it's terrible.

I can't write a review as yet because I have not assembled the item I purchased.
I didn't realized that it came in it kit.
I thought it came assembled.

Fast shipping and easy to build. Love my new desk

Thank you. 🙂

Great commutation and product arrived quickly.
I am upset though that this product doesn’t fit nz standard size mattresses.

Great service during the process of deciding which Wardrobe system to buy. Special thanks to Mamta and Ritu who have been very helpful with our online order. Cannot wait to receive our order in March!

Great efficient service and loved the product. Found it very hard having to be there at a certain time to pick up though when driving from a distance.