Iced Out Genetics Arvostelua 

Paid for my order and then never hear from them again. This company sucks and they have no intention of sending you anything! I was advised to forward this to U.S. Attorneys Office in your state, I friggin hate thieves...

This place sucks! Ordered sample,took forever to get,then It was so dry it crumb to dust and was moldy! Gave them the benefit of doubt and ordered 14grams of one strain and 7grams of another strain 06/11/2025 paid in full and haven't received it yet! All I can say is,they lost a customer that would've been a regular! Won't order from here again and hope no one else will.( -5 stars)

Scam scam scam. Took my money, no product,no refund, no answers. Don't buy from here!! I ordered May 9th it's June 25th !!

I was genuinely excited about trying Iced Out Genetics. I submitted my order May 30 2025. I reached out June 6 2025 to see if the order has been shipped yet due to the website stating it should only take 5-7 days to arrive in the mail. They advised that the order is being processed and will ship out next week through text. On June 13 2025 i called and got sent straight to voicemail. I reached out again for the tracking number and was advised I’d get it that night. I did not. On June 14, I got an email that a note was added to my order. It still stated the label was being created however, they added the tracking number. Today is June 18, I tried to call and got sent straight to voicemail AGAIN. I got another email update stating my order has shipped via USPS on June 16, 2025 with the tracking number provided. I went to the usps website and it still states they are waiting on the shipper/ shipping partner. It’s been 7-14 business days. I’m very disappointed with the communication of this business and would like to understand the hold up for lack of better wording.

Placed an order on May 13, 2025 . It was in "process" according to their system until May 28. It changed on that date to say "order completed" meaning it was passed to the USPS. Now the system says they have printed a label for shipment on the USPS site and it has been that way since May 28. It is now June 4th and they appear to still be working on the label. Nothing has changed.

The e-mail address on the Iced Out Genetics site does not work. I was, however able to reach a young lady on the phone on Fri, May 23 who promised it would be shipped on May 26. It was transitioned to USPS on May 28, but although the label was printed on that date, it is not clear it has been transferred to USPS.

I have ordered from Iced Out three times now, this is the fourth, and their delivery process has been very slow in the past, but this is extraordinary. I am sad because their product is good. I will give them 9 more days to get the shipment to me, but will cancel my payment with my credit card company on June 14...one month from initial order.

uThe e-mail address listed under customer service does not work

I ordered ,never received anything.then my identity was stolen.they are thieves

Warning do not use this company!!!

Ordered sample on April 30, 2025. Never received it and customer service stated they would do everything they could to ship the sample. Still waiting!! Find a more reputable supplier.

I placed an order on April15, which arrived in five (5) days. I then placed an order on April 25, that I have still not received. Customer service assured me they would include an extra gram to compensate for the delay. A third order placed on May 6 is listed as "label created; awaiting shipment." Customer service informed me neither order has shipped. No one has responded to the three (3) emails I have sent. I keep calling and am told to be patient. If I do not receive these two orders within the week, I will dispute the charges with my credit card company then find a reliable online company to purchase from. I do not know how IcedOutGenetics can remain in business with such careless customer service.

Ordered a week ago.

Paid their invoice.

Zero communication. All phone calls go to voicemail. Contact info on the website is broken. Emails are all unresponsive.
They will delete negative messages on their social media and will not respond to DM's.

Do NOT order from here.

THIS PLACE IS A SCAM!!!! BEWARE!!
Placed an order online last Saturday and paid via Zelle.

Received an email stating that the funds had been received by a Philip Koeckritz(no idea who the heck that is).

Next day, received an email from a Nationwide Commercial Painting with an invoice for the same amount I had sent via Zelle.

Sent two emails. No reply.
Called three times. No answer. It just ends the call.

READ THE REVIEWS. This place is a scam!!!!

Place an order on March 21 2025 . Receive tracking number next day. As of April 6 2025 still nothing. No tracking movement at all. Several calls and emails with no help at all. Order number is 66787

This place is a joke. They sell you something and it's not even what you order. Save your money and shop somewhere else. All they care about is Profits and the Weed is Doo Doo. I will never ever again buy from these Crooks ever again.

This place is a scam. They also told me they would double my order because their delivery guy (ONE GUY?!) got Covid and things were delayed. Several days after that they sent me a tracking number and now a full week later, it's still showing as waiting to go out. DO NOT TRUST THIS PLACE! They are not a reputable distributor. They will take your money and send you either bunk weed or not send anything at all. They've told me lie after lie and let me be clear that I placed this order on August 15th. A reputable company would not take a full month to deliver product, nor would they base their entire "Shipping Department" on ONE person. AVOID THEM LIKE COVID!!!

Well I did rate this one star but later found what had happened really was a freak accident and the customer service was great thru the whole thing and then double compensated me in the end so I must say very good place to do buisness

I purchased reserve Pravda kandy kush counterfeit they sent seeds and a gram of pot with the seeds of the driest cookie breath I think it was pot I’m still not sure it was dust and the seeds are the farthest thing from RP kandy kush you can get molded is nasty 4 months blown I would imagine all there crud is same I’m going back to Seed Cellar Jackson MI they have genuine seeds they carry DNA parent company or RP but no kandy kush if they had id never tried these lame counterfeit garbage if you ever grew the real these counterfeit seeds are garbage if you’ve ever grown real seeds don’t event try these

Couldn't be more excited to receive my package today ! Very pleased with the quality and convenience! I'm a very happy camper ! Will definitely be back and I totally recommend! ..
Sincerely,
Uncle Tommy
#StonerFam

Cheap but very good quality 10/10 if I could give more stars then 5 I would most definitely gonna be shopping in the future 💯💯😌

I wish I could give this company 0 stars!! They sent crap bud they advertised as 37%thc.. and it was complete garbage I didn't even get a buz.. then they said "they would make it right" and sent me more bud that was molded and rotten.. wasted almost $300.. don't buy anything from these scam artists!!! 🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡

At first it was sketchy , cause having shipping problems with this getting shipped put, eventually got my money back plus sent me sample anyways I ordered Jan 12 , received it 15 days later , they seem legit will be posting review soon on this product so check it out 10k subs and growing!!! Will be placing another bigger order , so far np or complaints with them nor customs .. give it it try