Hunters Arvostelua 578

"Avoid Hunters Property Management – Inefficient, Rude, and Unprofessional"

My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.

Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.

Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.

Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.

Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.

Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.

Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Great service throughout my selling experience. Hunter's Pudsey staff are professional, helpful and friendly. Can't thank them enough.

Hunters Manchester Office managed an up-market property for me in the city centre.

It was far from a good experience.

At best i felt the service provided was 'best efforts' rather than coordinated and professional.

If they could make an error (sometimes repeatedly) they would, which meant I ended up continually monitoring things and lost money as a result.

Contacting Hunters was at times very hit and miss, and repeated attempts to speak to their regional manager when unresolved issues arose was met with silence.

In my opinion there are better options out there for managing your property. I'd never go back to Hunters Manchester .

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home.
I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.
Not sure exactly how anyone is supposed to view a property with Hunters.

We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!

We recently bought our new home through Hunters in Worcester Park, and we were very happy with the service, particularly from Stephen. Right from our first interaction, he stood out with his straightforward and transparent approach.

Stephen was great at keeping us updated. With a new baby on the way, we had tight timelines, and Stephen made sure nothing was overlooked. His dedication, whether chasing down details or resolving unexpected issues, truly made a difference.

We wholeheartedly recommend Stephen and the team at Hunters, we wouldn’t hesitate to work with them again in the future.

Thank you, Stephen, for your all your support!

This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid

Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good

Hunters estate agent Leigh . Out of hours service for tenants .
The guy was rude beyond belief would not recommend their services as letting agents .
They need to get a professional person to answer the phone to potential customers .

Don't expect to get your deposit back without a fight if renting from Hunters Stourbridge. We are currently going through the TDS as we were offered £200 rather than our £1500 deposit.

Dishonest and unprofessional estate agents, did not honour their written commitments to us. Routinely rude, very unpleasant to deal with. They treat customers like pests, and do not try to hide it. I do not understand how they stay in business.

5-Star Review for Stephen at Hunters, Worcester Park

We recently bought our new home through Hunters in Worcester Park, and Stephen, our agent, was absolutely fantastic from start to finish. From the very beginning, Stephen was honest, realistic, and refreshingly free of any heavy sales tactics. He kept communication open and was happy to liaise between us and the buyer, ensuring everything went as smoothly as possible.

Time was a key factor for us as we were expecting a new addition to the family, and Stephen made sure nothing was too much trouble. Whether it was chasing down solicitors or keeping things on track, he handled everything with professionalism and efficiency.

We couldn’t be happier with the service Stephen provided, and we highly recommend him and the team at Hunters. If we ever need an estate agent in the future, we’ll definitely be using them again!

Thanks again, Stephen!

Well what can I say, house came on the market Friday, sent a email requesting a virtual viewing Friday evening, as we are relocating from overseas. I then get a email from Charlotte on Saturday morning saying we are fully booked…. I reply saying how can you be fully booked for a virtual viewing? ….

Surely you are there showing people around so how hard would it have been to have WhatsApp me for 5 mins to walk around the house between viewings.

What response did I get … nothing not even an acknowledgment! Totally ghosted.

This just shows the contempt these guys hold for potential tenants.

Funny as I lived in York over 10yrs ago and hunters were the agent to avoid, seems to me nothing has changed

Avoid these clowns at all costs and if you have the misfortune to have to deal with Charlotte well good luck.

Preston Road Wembley Branch
I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.

Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.

Thank you for making this an experience I will never forget, but for all the wrong reasons.

We viewed a house with Hunters Plaistow and after seeing probably over 60 properties by now I've never come across such a disrespectful, condescending, argumentative agent.

He had a very well rehearsed pitch and seemed irritated by us ruining it with any questions or comments. We couldn't even discuss amongst ourselves without him interjecting to explain that actually it was better this way if we really thought about it. Like we commented that it was too bad a huge extension took up almost the whole garden and got a lecture on why we were wrong and wouldn't use the garden much anyway so the second dining room was better.

He got really cagey when we asked why the owners were selling (the answer was basically "what does it matter?" And that it was none of our business). He was very defensive and outright rude when we asked if he could tell us anything about the neighbours, saying that it didn't matter, there are no disputes (strange that that is where his head immediately went to), why did we want to know that, and he "wasn't going to waste his time asking the owners a question like that" for us unless we made an offer.

These are very basic questions and every other agent we've ever seen has happily answered or asked the owner. It is the agent's job to pass on questions to the owner.

Your neighbours make or break your life. If I'm buying a house with a house full of students next door etc. I want to know about it.

This agent has no people skills, no respect for customers, no business being in a job like this. We contacted the Plaistow office to complain about the way we were treated and they couldn't have cared less, fobbed us off with "his manager will call you back", never did, so they're probably all like that.

We will avoid Hunters like the plague now, no matter what else they're selling.

Avoid viewing or selling with them!

Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!

Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent

Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.

Hunters look after my property rentals in Manchester. Whilst the fees are a bit steep. I find them the most reliable firm in terms of sourcing tenants and knowing the associated laws.