House of Names Arvostelua 

I purchased 3 Double Armorial History framed prints for each of my 3 kids. The Prints are beautiful. BUT...I wish I had of purchased the prints without the frames. The frames are super cheap, whatever their made of, was dinged and very soft. The first one arrived with 2 sides of the frame unhinged. I contacted the Company and they sent me a frame to replace. AND it was no better. The same with the other 2. My Son-in-law took theirs to be reframed costing $110.00. I spent $450- and the prints would have been under $100. It is very embarrassing to give a gift and for it ending up looking cheap.

This firm clearly simply picks up the first reference it googles on the web, then states it as the primary source, along with a random derived coat of arms - if you want accurate information go elsewhere.

Unresponsive and lazy.
Before purchase of the product I contacted the company myself asking if the item would be aimed at Americans or if it could be more aimed towards English ancestors as I know the is an ancestor that fought at Agincourt in the early 1500s.
Practically did their job for them yet had zero response to two emails, probably because they know their item is garbage. The end product has no information pre 1600 , the info i enlightened them about is misssing and the item is poor quality.
The family crest is cartoon like, the book on the history of the name and crest looks like it is a child’s school project and the whole thing is tacky and not one bit befitting of being on the wall. They should be ashamed.

I looked up my surname to see what information was available and was disappointed by how inaccurate the information was to the point that the country of origin was absolutely wrong. The spelling variations were also far fetched and appear to be created using an algorithm. It may be a good site to purchase family crests if you know what should be on it if your family had one. It listed my ancestors, but the prior lineage was just wrong. Use with care.